Green Sheep Group Reviews

Name: Green Sheep Group
Address: The Green Snitterfield, Stratford Upon Avon
Rating: 4.66

4.7 Rating 1,384 Reviews

93 %

of reviewers recommend Green Sheep Group

4.7

Based on 1,384 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone

About Green Sheep Group:

The Best in Baby Bedtimes, Naturally

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Green Sheep Group 5 star review on 5th May 2026

Anonymous

Anonymous // 01/01/2019

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“Disappointment to as it offers you 15 percent off your first order we bought the dearest bundle but were told we could not have the discount as it was in the sale. IT DOES SAY WORTH MORE BUT NOWHERE DOES IT SAY SALE. I was going to buy the accessories to go with the Moses basket but I changed my mind when we didn’t get T w discount so I will be taking my trade elsewhere and shall certainly be telling people not to order as buying g for baby is expensive anyway and lots of other shops do off a genuine discount”

Helpful Report

(DirectStore) - Posted 8 hours ago

“I never received my order and I’m still waiting for it to be resolved and refunded”

Helpful Report

(DirectStore) - Posted 8 hours ago

“Such a lovely website with a good range of quality products. Speedy delivery too , will definitely be purchasing more from this company.”

Helpful Report

(DirectStore) - Posted 15 hours ago

Hi Lynne, Thank you so much for your lovely review! We’re delighted to hear that you’re happy with the quality and range of our products, as well as the speedy delivery. It means so much to us that you’ll be shopping with us again, and we look forward to welcoming you back soon! Best wishes, LGS Team

Posted 9 hours ago

“The crib and stand are lovely, however, the parcel was damaged and part of my order was missing. I emailed customer service and am waiting for a reply”

Helpful Report

(DirectStore) - Posted 1 day ago

Hi Mr A K Powell, Thank you for your review. We’re so pleased to hear that you’re happy with the item, although we’re sorry to hear that your parcel arrived damaged and part of your order was missing. We can confirm that we have re-sent the items and hope this reaches you safely. We apologise for the inconvenience caused and really appreciate your patience and understanding. Best wishes, LGS Team

Posted 9 hours ago

“Excellent products and quality! I do highly recommend! Worthy to buy it.”

Helpful Report

(DirectStore) - Posted 1 day ago

Hi Sandra, Thank you so much for your lovely review! We’re delighted to hear that you’re happy. We really appreciate you taking the time to share your experience with us, and we hope you continue to enjoy using it! Best wishes, LGS Team

Posted 9 hours ago

“Happy you sell replacement straps but not happy that you left sticky, hard to remove labels all over it. It’s impossible to remove!”

Helpful Report

(DirectStore) - Posted 4 days ago

Hi Emma, Thank you for sharing your feedback. We are truly sorry for the frustration caused by the sticky labels on your replacement strap. We always want our products to be ready to use without the extra hassle. We have contacted you directly to look into this issue and make things right for you. Best wishes, LGS Team

Posted 1 day ago

“Our moses basket is just perfect the cutest thing for our little girl when she arrives. Very fast delivery and just as described & easy to assemble”

Helpful Report

(DirectStore) - Posted 6 days ago

Thank you so much for your lovely review! We’re delighted to hear you’re happy with your Moses basket and that everything arrived quickly and was easy to assemble. Best wishes The Little Green Sheep

Posted 4 days ago

“Lovely products but no notification except dispatched & no delivery date details -at any time not even on line ! Says 2 day delivery & took 5 days and in 2 lots !”

Helpful Report

(DirectStore) - Posted 1 week ago

Hi there, Thank you for taking the time to leave your feedback. While we’re pleased to hear you’re happy with the products, we’re really sorry for the lack of delivery updates and that your order took longer than expected to arrive. We completely understand how frustrating it is not knowing when to expect your delivery. We’ll be passing your feedback regarding the delivery times and communication on to the relevant teams to review, as we’re always looking for ways to improve our customers’ experience. Best wishes, The Little Green Sheep Team

Posted 4 days ago

“Good and quick service, lovely Moses basket”

Helpful Report

(DirectStore) - Posted 1 week ago

Thank you for your lovely review! We’re so pleased you’re happy with your Moses basket and the service you received.

Posted 4 days ago

“Do not buy anything from this company! They said they have sent the cot I purchased and I have received nothing. I am reporting the company to my bank for fraud!”

Helpful Report

(DirectStore) - Posted 1 week ago

Hi there, We’re so sorry for the delay with your order and completely understand how frustrating and concerning this experience has been. We have now been in touch with you directly and are pleased to confirm that the issue has been resolved. A new order has been sent out on a priority delivery service with a different courier to ensure it reaches you as quickly as possible. We sincerely apologise again for the inconvenience caused and appreciate your patience while we worked to put this right. Best wishes, The Little Green Sheep Team

Posted 4 days ago

“The product itself seems very nice - the instructions to build the stand could be so much clearer, spoilt our purchase a little.”

Helpful Report

(DirectStore) - Posted 1 week ago

Hi Emma, Thank you for your feedback, and we are truly sorry that the instructions impacted your experience with our product! We have passed your comments directly to our Product and Compliance teams to ensure the manual is reviewed. We appreciate you taking the time to help us get better. Best wishes, LGS Team

Posted 1 week ago

“Excellent quality excellent service and really happy with the product”

Helpful Report

(DirectStore) - Posted 2 weeks ago

Hi Emma, We’re glad to hear that you are happy with the quality and service provided! We hope you continue to enjoy our products! Best wishes, LGS Team

Posted 1 week ago

“The Moses basket I ordered looks even better than I expected from the photos on your website! Perfectly neutral and the softest organic cotton”

Helpful Report

(DirectStore) - Posted 2 weeks ago

Hi Belinda, We’re thrilled to hear that your Moses basket looks even better than you expected and that you love the neutral design and softness of the cotton. We hope it’s a beautiful and cosy addition for little one! Best wishes, LGS Team

Posted 2 weeks ago

“I have still not received these items despite ordering on 28/8”

Helpful Report

(DirectStore) - Posted 3 weeks ago

Hi Jillian, Thank you for taking the time to leave a review with us. We are terribly sorry to hear you have not received your order. We have now contacted you directly to get this resolved as a matter of urgency. Best wishes, LGS Team

Posted 2 weeks ago

“Always excellent service The merchandise is of great quality My baby gym has made a lovely gift”

Helpful Report

(DirectStore) - Posted 3 weeks ago

Hi Pauline, Thank you so much for your lovely review! We’re delighted to hear you’re always happy with our service and the quality of our products. We’re so pleased the baby gym made a lovely gift too! Best wishes, LGS Team

Posted 3 weeks ago

“Fantastic customer service as always and great quality. I love the green sheep mattress protectors for my kids - I have been using them for all the stages from moses basket to cot bed. Well recommended”

Helpful Report

(DirectStore) - Posted 4 weeks ago

Hi Alice, Thank you so much for your lovely review! We’re delighted to hear you’ve been so happy with the quality and customer service. It’s wonderful to know our mattress protectors have been part of your little ones’ sleep journey from Moses basket through to cot bed. Thank you for your continued support and recommendation! Best wishes, LGS Team

Posted 3 weeks ago

“Great quilt! Just what I wanted for my toddler. Seems very snuggly, not sure if it’ll be warm enough for those very cold winter nights but certainly does the trick now and will see when the time comes - I hope so as it seems warm! Also - it does NOT smell like sheep or whatever people are saying! It smells nice and normal and like a quilt ! 😂”

Helpful Report

(DirectStore) - Posted 4 weeks ago

Hi Lauren, Thank you so much for your lovely review! We’re delighted to hear you’re enjoying the quilt and that it’s keeping your little one nice and snuggly. We really appreciate your feedback and hope you continue to love it as the colder nights arrive. Best wishes, Snuz Team

Posted 3 weeks ago

“Still have not received item”

Helpful Report

(DirectStore) - Posted 4 weeks ago

Hi Mr S R Legg, We’re sorry to hear your order wasn’t received as expected. We can see that this has now been resolved, and we hope everything is now sorted. Thank you for your patience, and we apologise again for any inconvenience caused. Best wishes, LGS Team

Posted 3 weeks ago

“Wonderful products I have been very impressed with the natural mattresses -especially important to consider when sleep is so important”

Helpful Report

(DirectStore) - Posted 1 month ago

Hi Sam, Thank you for your lovely feedback! We’re so pleased to hear you like it. Best wishes, LGS Team

Posted 1 month ago

“Great product delivered extremely quickly”

Helpful Report

(DirectStore) - Posted 1 month ago

Hi P, Thank you for your review! We’re delighted to hear you’re happy with your purchase. We really appreciate your support and hope you enjoy! Best wishes, LGS Team

Posted 1 month ago

Green Sheep Group is rated 4.7 based on 1,384 reviews