Green Sheep Group Reviews

Name: Green Sheep Group
Address: The Green Snitterfield, Stratford Upon Avon
Rating: 4.72

4.7 Rating 1,283 Reviews

95 %

of reviewers recommend Green Sheep Group

4.7

Based on 1,283 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Green Sheep Group:

The Best in Baby Bedtimes, Naturally

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Green Sheep Group 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

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“Order never arrived would not recommend this company said they ‘lost’ the order”

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Posted 1 week ago

“Amazingly helpful customer service”

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Posted 3 weeks ago

“Absolutely disgusted with this company! I ordered a single mattress and it got dumped at the bottom floor of my block of flats. I was told by the driver that it wasn’t his job to deliver outside my door and it was curb side delivery! I am a single mum and had to get the mattress up three flights of stairs on my own. I am covered in cuts and bruises. I spoke to the company on the phone and they said they’d be in touch. I heard absolutely nothing and it’s been nearly two weeks! AVOID THIS COMPANY AT ALL COSTS!! Disgusted.”

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Posted 2 months ago

Hi there, Thank you for taking the time to leave us a review! We are so sorry to hear about your recent experience. We do appreciate all feedback we receive as this helps us to improve our service. Please do contact our Customer care team on direct@thelittlegreensheep.co.uk and we can get this resolved for you urgently. Best wishes LGS CE Team

Posted 2 months ago

“Honestly not impressed, as much as I want to be. We ordered this ready for our daughter's arrival. We've been using it for three weeks now and the basket is on an angle, specifically depending which way we place it on the stand. The mattress already has a dent in it from where she has been lying, and the handle looks like it's about to come off. This is a huge shame given the cost of the basket and how aesthetically beautiful it is.”

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Posted 3 months ago

Hi Emily, Thank you for leaving us a review! We are so sorry to hear that you are experiencing this issue with your Moses basket and mattress. Please do contact our customer care team on direct@thelittlegreensheep.co.uk and they will get this resolved urgently for you. Best wishes LGS CE Team

Posted 2 months ago

“Purchased for my son and daughter-in-law and they are absolutely delighted with it. No doubt will be buying more items from your company”

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Posted 4 months ago

Hi there! Thank you so much for taking the time to leave us a review! We are so pleased that your son and daughter in law are happy with the items. Best wishes LGS CE Team

Posted 4 months ago

“Absolutely delighted with the mattress, mattress protector and organic sheets I got. So important to me to have peace of mind that my baby is sleeping in the best environment!”

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Posted 4 months ago

Hi there! Thank you so much for taking the time to review your experience, it really does mean a lot to us! Best wishes LGS CE Team

Posted 4 months ago

“Great products”

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Posted 4 months ago

Thank you for taking the time to leave us a review! we are so happy that you are pleased with the service!

Posted 4 months ago

“Lovely quality Moses Basket, and rocking stand was fairly easy to put together. I'd maybe just suggest changing your delivery wording, as I was initially shown "Next Working Day" when I ordered, which then became 1-2 Working Days according to the Confirmation Email, and it actually showed up on the 3rd Working Day. Not a big deal as we weren't in a hurry for the product, but it was just a bit confusing. Think you'd be fine to say 3-5 Working Days and no-one would bat an eye.”

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Posted 4 months ago

Thank you for taking the time to leave us a wonderful review! We are so sorry for the delay with your order. We will of course look into this internally. Best wishes LGS CE team

Posted 4 months ago

“Our son an daughter-in-law were delighted with their Mises Basket and we were pleased with the excellent product and service.”

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Posted 5 months ago

“I called the helpline and a very rude and unhelpful customer service person refused to honor a discount and gave me false information about the product I was purchasing. Thankfully this was later resolved promptly following an email. But that initial phone call means I will likely stop being a customer :(”

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Posted 5 months ago

“Speedy delivery and great quality. Love my book and I am sure my future nephew will too, thank you so much!”

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(DirectStore) - Posted 5 months ago

“I bought the sheets on behalf of my daughter in laws for my new grandson. The product itself seems fine, but the lack of communication was disconcerting. Not living near them I had no idea it had been delivered. Nothing to say dispatches or received. Found that strange”

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Posted 5 months ago

“A little expensive, but lovely products. Our newborn daughter loves her moses basket.”

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Posted 5 months ago

“Very happy with the toddler pillow I bought from here. My little one loves it as well. It arrived in good time. Would buy it again.”

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(DirectStore) - Posted 5 months ago

“Love the baby bassinet mattress and the protector feels so soft. It arrived very quickly! Very impressed.”

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(DirectStore) - Posted 5 months ago

“Really pleased with Moses basket just annoyed that I didn't use discount code”

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(DirectStore) - Posted 5 months ago

Thank you for taking the time to leave us a review! We pride ourselves on our products and service and it is great to hear about your experience with us.

Posted 5 months ago

“Perfect seller”

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Posted 5 months ago

Thank you for taking the time to leave us a wonderful review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you continue to enjoy using your Little Green Sheep items!

Posted 5 months ago

“I ordered a cotbed pillow and duvet for my two and a half year old son. He really likes both but we haven’t had a chance to properly try out the duvet because it’s been over 21C in his room in the last week. The temperature is back down this week so we’ll get to try it out! Lovely quality though!”

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(DirectStore) - Posted 5 months ago

Thank you for taking the time to leave us a review! We pride ourselves on our products and service and we cant wait to hear about your experience with this product!

Posted 5 months ago

“Really lovely product and good service.”

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(DirectStore) - Posted 5 months ago

“Ordered Wednesday evening. Next day delivery promised, expected Friday. Product hadn’t even been shipped. Made contact and fobbed off. Called again on Monday, still hadn’t been shipped. This time the contact advisor dealt with it properly and had it sent next day. Poor customer service but Good product.”

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Posted 5 months ago

Green Sheep Group is rated 4.7 based on 1,283 reviews