Green Sheep Group Reviews

Name: Green Sheep Group
Address: The Green Snitterfield, Stratford Upon Avon
Rating: 4.65

4.7 Rating 1,401 Reviews

93 %

of reviewers recommend Green Sheep Group

4.7

Based on 1,401 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone

About Green Sheep Group:

The Best in Baby Bedtimes, Naturally

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Green Sheep Group 5 star review on 5th May 2026

Anonymous

Anonymous // 01/01/2019

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“I had my full trust in TLGS for my babies Moses basket but learnt after a week of ordering and no update that it was lost in transit. Thankfully staff reassured me and give me a partial refund aswell as my basket also being dispatched”

Helpful Report

(DirectStore) - Posted 2 days ago

Hi Zara, We’re sorry for the delay. We’ve been in touch with you and are working to get this resolved as urgently as possible, we are glad we were able to reassure you. Thank you for your patience and understanding! Best wishes, LGS Team

Posted 1 day ago

“The delivery service is amazing, ordered one day delivered the next. My new granddaughter is sleeping peacefully in it, apparently it is very comfortable. Her parents are thrilled with it too!”

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(DirectStore) - Posted 2 days ago

Hi Lois, Thank you so much for your lovely review! We’re delighted to hear your granddaughter is sleeping so peacefully and that her parents are happy too! Best wishes, LGS Team

Posted 1 day ago

“Great products and service”

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(DirectStore) - Posted 1 week ago

Hi Pete, Thank you for leaving such positive feedback! We are so pleased to hear you are happy with your order. Best wishes, LGS Team

Posted 1 week ago

“Good product shame that sale notification came less than a week later with large discount.”

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(DirectStore) - Posted 1 week ago

Hi Katherine, Thank you for your feedback! We're really pleased to hear that you're happy with the product. We completely understand your disappointment at seeing a significant discount advertised so soon after your purchase. Best wishes, LGS Team

Posted 1 week ago

“Hi, we have made a complaint the rocker stand is not safe , the baby ends up at the end of the moses basket, with his head in not a good place, we would like it changing to a normal stand.”

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(DirectStore) - Posted 1 week ago

“We had an issue with delivery timing on this but, actually, where it could have put me off ordering from them again, their customer service dealt with it so humanly and well that it's given me a much greater respect and trust for the company than before so I would definitely order from them again and the product we received was undeniably excellent quality.”

Helpful Report

(DirectStore) - Posted 2 weeks ago

Hi Anna, Thank you so much for your lovely feedback. We’re sorry again for the issues with delivery, but we’re delighted that our customer service team was able to help and turn things around. Your kind words mean a lot to us, and we’re so pleased you’re happy with the quality of your product. We look forward to welcoming you back in the future! Best wishes, LGS Team

Posted 2 weeks ago

“The products are good, but the delivery is a shit-show. With no prior warning, we got a message from DX at 8:20am on the day of delivery, stating that delivery would be between 8am and 6pm - hardly an exact delivery time. It said if we weren't in they would leave a card for us to rearrange. Unfortunately, we were out for the 30 minute window in which they apparently tried to deliver, and they did not leave a card. The tracking app told us that only 1 of our 2 items had even left the depot. We messaged Little Green Sheep, but by the time they replied the item had been delivered. This actually happened the following day, but this time with no communication from DX, they just turned up. What is worse is that the packaging was completely battered and damaged, such that we could just pull the mattress protector straight out without opening the packaging. So our lovely organic product was just exposed to the dirt of the delivery van.”

Helpful Report

(DirectStore) - Posted 2 weeks ago

Hi Andrew, Thank you for your feedback. We’re pleased to hear you’re happy with our products, but we’re very sorry for the issues you experienced with the delivery and the condition of the packaging. We understand your concerns and apologise for the inconvenience caused. We have been in touch with you regarding replacements and appreciate your patience while we resolve this matter. Best wishes, LGS Team

Posted 2 weeks ago

“Good quality products”

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(DirectStore) - Posted 2 weeks ago

Hi there, Thank you for taking the time to leave such a positive review! Best wishes LGS Team

Posted 2 weeks ago

“My toddler gets really hot and sweaty when sleeping but so far the quilt has made a big difference to his sleep keeping him a great temperature all night. The pillow is a great height for him as well”

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(DirectStore) - Posted 3 weeks ago

Hi Kathryn, We’re delighted to hear that your little one is sleeping comfortably throughout the night and staying at a nice temperature. It’s wonderful to know the duvet is helping him enjoy a more restful night’s sleep. Thank you for choosing us and for sharing your experience! Best wishes, LGS Team

Posted 3 weeks ago

“Happy with my recent purchase good quality product to go with Moses basket”

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(DirectStore) - Posted 3 weeks ago

Hi William, Thank you for leaving us such a positive review! We are so glad to hear you are happy with your order. Best wishes, LGS Team

Posted 3 weeks ago

“Very sweet and nice natural materials. You can feel the love put into the design. Fast delivery and well packaged. Easy to assemble and beautiful to look at.”

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(DirectStore) - Posted 3 weeks ago

Hi Lucia, Thank you so much for your beautiful review! We’re delighted that you love the natural materials and thoughtful design. It means so much to us to hear that the care and love we put into our products shines through. Best wishes, LGS Team

Posted 3 weeks ago

“I have been using this bedding since my little one was born and I love it. The mattress protectors are an investment but they work SO well. We have had them for the Moses basket, main cot and now for their full size single bed. They stop any leakage getting to the mattress. Better than any polyester mattress protector. It’s saved my sanity in the middle of the night more times than I can remember. I would recommend these again and again and again.”

Helpful Report

(DirectStore) - Posted 3 weeks ago

Hi Yasmeen, Thank you for leaving such a positive review! We’re delighted to have been part of your little one’s journey from Moses basket to single bed. It’s lovely to hear how much of a difference our mattress protectors have made, especially during those middle-of-the-night moments! Thank you for your continued support and for recommending us so highly. Best wishes, LGS Team

Posted 3 weeks ago

“Really disappointing that the 2.5tog shrinks when tumble dried (despite being able to tumble dry on cool per instructions). 2 brand new sleeping bags shrunk. Didn’t happen with the 1 tog which we loved.”

Helpful Report

(DirectStore) - Posted 4 weeks ago

Hi Annabel, Thank you for taking the time to leave us some feedback. We’re really sorry to hear that your 2.5 tog sleeping bags have shrunk. We’ve sent you an email to look into a replacement and hope we can get this resolved for you soon. Best wishes, LGS Team

Posted 3 weeks ago

“Moses basket is lovely but the mattress is too big so it curls up around all the edges. Disappointed but should have read the reviews before ordering”

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