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Green Sheep Group Reviews

4.7 Rating 1,286 Reviews
95 %
of reviewers recommend Green Sheep Group
4.7
Based on 1,286 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Green Sheep Group Reviews

About Green Sheep Group:

The Best in Baby Bedtimes, Naturally

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Anonymous
Anonymous  // 01/01/2019
My original order didn’t arrive, I received an email saying it would be late but arrive in 3 days from email. It didn’t arrive so I emailed to find out where it was. Basically there were several emails back and forth, your representative said she’d resend the order, which I agreed. But she kept emailing back asking different questions and by the time it was resent one of my items was out of stock and it didn’t arrive in time for me to give to my visiting daughter. Therefore I will have to try to visit her asap with the gift, but she’s a two hour drive away. I like the products but would be reluctant to order anything else, even though I’ve seen something else I would like to order.
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Posted 1 year ago
Furstrated that my order got cancelled after payment was received and processed, and not receiving any notifactions about it. And receiving less money than what I paid. I would like to get someone to help me get this sorted! I bough the product (Twist natural matress) with a non-U.K credit card (Visa); which I have used for every and any transaction I've make in the U.K, without problems, for years now. I did receive a refund, but received less than what I paid, because of conversion rate??? I have never had that happened before - customer service said "due to exchange rate fluctuation this is something that can occur and is unfortunately outside of our control." and I do not think that is a proper answer or correct; every time I have had money refund from other businesses they have return the same amount I paid them - in U.S Dollars. Management, could you please address this and reach out? I had to go to Jogn Lewis to buy the exact same mattress, and I even saw it at a lower price than your website... ??
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Posted 1 year ago
I recently bought the Moses basket bundle with rocking base. The bundle looks beautiful, however seems poorly made. When assembling the base the pilot holes don’t appear to be the correct size for the screws provided, making the wood squeak horribly and sounding like it might snap. There were also unfortunately screws missing from the order. It was far more difficult than anticipated to put together, however it does seem sturdy now built.
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Posted 1 year ago
Purchased the child's single natural mattress and a waterproof cover. I've been sleeping on it from early morning onwards before we transition him out of our room and it is more comfortable than our mattress!
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Posted 1 year ago
Love that you ship to the United States. After searching for the perfect gift for my Godson & his expecting wife, I came across the little Green Sheep. Good quality natural products made with TLC. It did not take long to ship to USA & now they are ready & eagerly awaiting their first born.
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Posted 1 year ago
Lovely little mattress without harsh chemicals, did not stink when unwrapped. I like that there is a different firmness on each side. Quick delivery.
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Posted 1 year ago
Excellent products really soft and well made. Bought cot bed sheets and mattress protector. Highly recommend.
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Posted 1 year ago
Sons coming up to a year old, went to flip the mattress and it's covered in mould. Checked the whole room for any other mould and there is nothing on the walls etc which I'd expect. Only place mould is growing is on my son's mattress!. Quick Google search shows I'm not the only person to have had this happen to their little green sheep mattress!.
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Posted 1 year ago
Sons coming up to a year old, went to flip the mattress and it's covered in mould. Checked the whole room for any other mould and there is nothing on the walls etc which I'd expect. Only place mould is growing is on my son's mattress!. Quick Google search shows I'm not the only person to have had this happen to their little green sheep mattress!.
Helpful Report
Posted 1 year ago
Sons coming up to a year old, went to flip the mattress and it's covered in mould. Checked the whole room for any other mould and there is nothing on the walls etc which I'd expect. Only place mould is growing is on my son's mattress!. Quick Google search shows I'm not the only person to have had this happen to their little green sheep mattress!.
Helpful Report
Posted 1 year ago
Sons coming up to a year old, went to flip the mattress and it's covered in mould. Checked the whole room for any other mould and there is nothing on the walls etc which I'd expect. Only place mould is growing is on my son's mattress!. Quick Google search shows I'm not the only person to have had this happen to their little green sheep mattress!.
Helpful Report
Posted 1 year ago
Sons coming up to a year old, went to flip the mattress and it's covered in mould. Checked the whole room for any other mould and there is nothing on the walls etc which I'd expect. Only place mould is growing is on my son's mattress!. Quick Google search shows I'm not the only person to have had this happen to their little green sheep mattress!.
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Posted 1 year ago
We bought the twist mattress, protector and sheets. The sheets feel gorgeous! The mattress is really firm and solid. I’m a big fan. Everything feels really high quality and lovely
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Posted 1 year ago
Great mattresses. They fit perfectly and it’s so reassuring to know they are such good quality and not toxic. The delivery was really quick and the customer service was brilliant. Thank you.
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Posted 1 year ago
Really good company and delivery so well too.
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Posted 1 year ago
Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Take care and best wishes, Holly
Posted 1 year ago
So excited to use our green sheep moses basket! Shipping was fast all the way to the US and everything was well-packed/handled. I wish I would have upgraded to the rocking stand because I wish the standard one was a bit sturdier. I think it's safe and will work great though!
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Posted 1 year ago
Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Take care and best wishes, Holly
Posted 1 year ago
Wonderful
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Posted 1 year ago
Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Take care and best wishes, Holly
Posted 1 year ago
Very happy with my purchases and delivery was swift
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Posted 1 year ago
Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Take care and best wishes, Holly
Posted 1 year ago
Good selection of quality organic baby bedd. ing and mattresses using safe natural ingredients . Have purchased items for my children and grandchildren and again now for my latest grandchild.
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Posted 1 year ago
Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Take care and best wishes, Holly
Posted 1 year ago
Great quick service
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Posted 1 year ago
Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Take care and best wishes, Holly
Posted 1 year ago
Green Sheep Group is rated 4.7 based on 1,286 reviews