Easy Light Bulbs Reviews

Name: Easy Light Bulbs
Address: Easy Light Bulbs. Unit 4, Ashville Trading Estate Royston Road Baldock Hertfordshire SG7 6NN, Baldock
Rating: 4.76

4.8 Rating 12,889 Reviews

95 %

of reviewers recommend Easy Light Bulbs

4.8

Based on 12,889 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Easy Light Bulbs:

UK's number 1 rated website for all Light Bulbs and associated Control Gear

Visit Website

Phone:

0800 1313 003

Email:

sales@lampco.co.uk

Location:

Easy Light Bulbs. Unit 4, Ashville Trading Estate Royston Road Baldock Hertfordshire SG7 6NN
Baldock
SG7 6NN

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Easy Light Bulbs 5 star review on 10th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Halogen G9 lamp bulb last week which looked rusty at the prong end when I unpacked it. I plugged it into the lamp and it exploded straight away and broke into 2 parts! I had definitely ordered the right bulb. This is potentially very dangerous! I would never buy anything from this company again! See photo below.”

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Posted 4 years ago

“Still waiting to receive Order made on the 12th December 2020 and a response to my emails!”

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Posted 4 years ago

“I placed an order on 5.12.20....still no bulbs received on 20.12.20. I did send an email to enquire but no response!!”

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Posted 4 years ago

“I'm very upset. I've used Easy Light Bulbs in the past to buy candle bulbs for my light fitting which takes 5 bulbs. The ones they sent were made by General Electric and all lasted for a year. No problem . I have since replaced them with the remainder of the General Electric ones I had in stock. Except the last one, for which I used one of the new ones, (packaged in plain white boxes labelled C60SES-0) I'd just purchased from them. The first one blew within two days. Hoping I'd just been unlucky I replaced it with another which has blown in less than 2 hours. I have purchased 10 of these bulbs for £26.40 and if I'd used them for all 5 fittings they would have lasted me for two days. I shall be contacting Easy Light Bulbs in the hope of getting a refund. Do not buy these light bulbs, whatever they are.”

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Posted 4 years ago

“They are Not responding on any emails. I am waiting for the bulbs 4 weeks now. Nothing received. I do not recommend”

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Posted 4 years ago

“Sorry to say but the lightbulbs I bought only lasted a few days before they blew !!! so no a happy customer, I do know they are very delicate and I was very careful when handling them but they still didn`t last very long so not good.”

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Posted 4 years ago

“The bulbs arrived are really poor quality especially on the silver connector. Didn’t work in my chandelier. I contacted you by chat to ask for a refund, heard nothing. On Bulb box it says Not suitable for home illumination!”

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Posted 4 years ago

“Very poor customer service, needed replacement bulbs urgently, placed order on Sunday to be told on Monday they no longer stock the item. I had to purchase bulbs elsewhere meaning further expense to existing order. Customer service team very unhelpful, still have item listed on website. Don’t order with them as stock is clearly unreliable and customer service is lacking!”

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Posted 4 years ago

“Unfortunately the Crompton P3880F failed after just one week, despite the previous bulb lasting at least two years- we are just about to try the other one we purchased!!”

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Posted 4 years ago

“Have not received my order yet !!!!!”

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Posted 4 years ago

“The bulb I bought lasted about a month. :/”

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Posted 4 years ago

“Cannot comment as yet still not received order in hands of FedEx”

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Posted 4 years ago

“Nearly two weeks on and I’m still waiting for my order to be delivered. And then you ask me to write a review??”

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Posted 4 years ago

“I received my order of two bulbs, and fitted them only to find that one of the bulbs is defective and did not work. I called the company and left a voice message over a week ago for them to call and replace the defective bulb, I still have not heard from them.”

Helpful Report

Posted 4 years ago

“I ordered a bulb number0140412 on 31st March on a 1 - 5 day delivery. It has not yet arrived on the 9th April. I have had no communication, explanation or apology for the delay. This is poor service and totally unacceptable. Please comment”

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Posted 5 years ago

Good afternoon Brain, Thanks for the 1 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). We normally ask what could we have done better to gain the elusive 2nd, 3rd, 4th & 5th stars! Normally we would ask what we could have done better, but on this occasion we despatch your order 02.04.20 via standard Royal mail service, sent to 2 Hastings Close. Sadly with the current situation Covid-19, if you aren’t aware this has had a massive knock on affect throughout the world. (UK lockdown day 13) Much like ourselves RM are also running on fewer/skeleton staff to prevent increased infections of the virus UK wide, this in turn has effected their delivery schedules. But your order has definitely been despatch. Sadly also due to staff shortages we are unable to call round every customer to advise of any late deliveries as RM standard service is not a trackable service. If you have an further problems, please do not hesitate to contact us. Perhaps we can earn the other stars on another occasion. Stay Safe Best wishes from all here at Easy-Lightbulbs

Posted 5 years ago

“Not yet received Please review Richard Burn”

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Posted 5 years ago

Good morning Richardl, Thanks for the 1 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). We normally ask what could we have done better to gain the elusive 2nd, 3rd, 4th & 5th stars! Normally we would ask what we could have done better, but on this occasion it does appear that we have emailed you 24.03.20 - From: Izabella Marvell On Behalf Of websales Sent: 24 March 2020 16:09 To: richardburn99@gmail.com Cc: websales Subject: low voltage check - F0139829 Good afternoon, Many thanks for your recent order, I'm just emailing to confirm that you do require a 12v lamp. We like to check as some people have ordered low voltage lamps previously when they actually required a 240v version for domestic use. If you could confirm by return I will then arrange for your order to be despatched. Kind regards Websales Sadly we are still awaiting a reply to this question? it may have got caught in your virus/spam filter. If you have an further problems, please do not hesitate to contact us. Perhaps we can earn the other stars on another occasion. Best wishes from all here at Easy-Lightbulbs

Posted 5 years ago

“Thank you for the opportunity to write a review. I would like to say that the experience was first class but unfortunately I am unable to. I HAVE NOT RECEIVED my purchase, is it so difficult to purchase and receive a small oven light bulb ? It seems so !!!!”

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Posted 5 years ago

Hi Nigel, Thanks for the 1 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). We normally ask what could we have done better to gain the elusive 2nd, 3rd, 4th & 5th stars! Normally we would ask what we could have done better, but on this occasion it does appear that we have shipped your order 11.03.20 as requested. Sadly it looks as though Royal Mail have let us down. For this we are very sorry and I have instructed our websales to resend the item to you again free from charge. If you have an further problems, please do not hesitate to contact us. Perhaps we can earn the other stars on another occasion. Best wishes from all here at Easy-Lightbulbs

Posted 5 years ago

“I would love to give you a review, but bulbs haven't arrived yet!”

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Posted 5 years ago

Hi Gary, Thanks for the 1 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). We normally ask what could we have done better to gain the elusive 2nd, 3rd, 4th & 5th stars! Normally we would ask what we could have done better, but on this occasion it does appear that we have shipped your order 06.03.20 after checking the voltage was correct. Sadly it looks as though Royal Mail have let us down. For this we are very sorry and I have instructed our websales to resend the item to you again free from charge. If you have an further problems, please do not hesitate to contact us. Perhaps we can earn the other stars on another occasion. Best wishes from all here at Easy-Lightbulbs

Posted 5 years ago

“The bulbs that you delivered were incorrect. You sent fridge bulbs-l ordered 117mm linear 160w 240V times two. Please resend the correct order.”

Helpful Report

Posted 5 years ago

Hi , Thanks for the 1 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). We normally ask what could we have done better to gain the elusive 2nd, 3rd, 4th & 5th stars! Normally we would ask what we could have done better, but on this occasion it does appear that we have incorrectly picked this item! For this we are very sorry and I have instructed our websales to resend the correct item to for you free from charge. There is no need to return the incorrect item, we are just very sorry for this error on our part. If you have an further problems, please do not hesitate to contact us. Perhaps we can earn the other stars on another occasion. Best wishes from all here at Easy-Lightbulbs

Posted 5 years ago

“feel conned. The bulbs weren't even completely blue when they arrived ( patchy white. When we put them in they were almost white & dim. Really disappointed. They were supposed to be a lovely blue”

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Posted 5 years ago

Easy Light Bulbs is rated 4.8 based on 12,889 reviews