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Easy Light Bulbs Reviews

4.8 Rating 12,609 Reviews

96 %

of reviewers recommend Easy Light Bulbs

Company Reviews

Product Reviews

4.8

Based on 12,609 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Easy Light Bulbs:

UK's number 1 rated website for all Light Bulbs and associated Control Gear

Visit Website

Phone:

0800 1313 003

Email:

sales@lampco.co.uk

Location:

Easy Light Bulbs. Unit 4, Ashville Trading Estate Royston Road Baldock Hertfordshire SG7 6NN
Baldock
SG7 6NN

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Easy Light Bulbs 5 star review on 17th February 2024

Easy Light Bulbs 5 star review on 17th October 2022

Easy Light Bulbs 5 star review on 25th June 2022

Easy Light Bulbs 5 star review on 7th March 2022

Easy Light Bulbs 5 star review on 29th January 2022

Easy Light Bulbs 5 star review on 29th January 2022

Easy Light Bulbs 5 star review on 26th January 2022

23

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor service, i bought 3 24w t5 osram bulbs on the first Jan 2024 and till today have not gotten 'em. Contacted the after 10 days they responded as i shold be patient as royal mail is slow. Today 11th Feb i have not received my parcel”

Posted 2 months ago

“Not a satisfactory experience shopping with Easy Light Bulbs. I have spent £6.78 and do not have a working lightbulb. The first bulb was not dispatched for a week and when it eventually arrived it did not work. A second bulb was dispatched very quickly but the glass shattered in my hand as I tried to screw it in. I notified them of how unlucky I felt I'd been but have not heard anything from them. Guess it's one to chalk up to experience and learn not to buy lightbulbs with postal delivery!”

Posted 2 months ago

“Strip light bulb broken on receipt. You could hear the filament rattling when the parcel was unwrapped. Contacted company on 20th Jan, still no reply 6th Feb. Won’t use again. 😡”

Posted 2 months ago

“Took this company 4 weeks to deliver my lightbulbs. Numerous emails sent to chase my delivery. Ended up contacting them on Facebook and that resolved my problem. Will not use this company in the future as customer service is poor”

Posted 2 months ago

“So, the product (bulb) was fine, no issue there. However, customer service was anything but. Order was placed 17th Dec, chasing email sent early Jan, never a response to that, phone call made where the advisor was not exactly convincing with the 'blame the post office' and it finally arrived 6 weeks after the order date. It wasn't a NASA Space Station component, just a wee bulb. We can handle delays, we don't like lack of transparency and not being updated. Please bear that in mind, ELB, but I'm afraid based on your customer service alone, never again, ordering from you is anything but 'Easy'....”

Posted 2 months ago

“Order didn’t arrive. Phoned and was told it was being dispatched. Again didn’t arrive. After three weeks I phoned again. Nobody answered and the mail box was full. I then phoned and got through to the accounts dept. Nice lady sorted it out. I then received the order (well over three weeks late). The following day I got another one. Not great…”

Posted 2 months ago

“Took two months to send out two lightbulbs. All emails were ignored.”

Posted 2 months ago

“Product never arrived. Despite contacting Easy Light Bulbs to ask them to help, no one has contacted me. Out of money, out of patience.”

Posted 3 months ago

“Took the £14-90 nothing delivered”

Posted 3 months ago

“I would like the managing director of this company to call me as I think your employees are very rude”

Posted 4 months ago

“Absolutely appalling. I have contacted these people three times that my order has not been delivered after two weeks, and they have not responded. As a result, I will have to pursue them in the small claims court.”

Posted 4 months ago

“Terrible, 2 bulbs lasted about a week or maybe two. Don't buy!!!”

Posted 4 months ago

“I’m still waiting for their delivery and for an explanation of the more than two week delay in getting them.”

Posted 4 months ago

“Difficult to reach on the phone. Order still not arrived two weeks after ordering. Agents offered little to no assistance on the phone.”

Posted 4 months ago

“I will never buy from you again.”

Posted 5 months ago

“Bulb arrived after a very long delay and it did not work. I want to return it and get my money back but I can not contact the Company to discuss this.”

Posted 5 months ago

“Definitely not Easy to get Light Bulbs from this company. I would only use this company again if I am desperate and want to take the chance that I might get the item delivered as there is no customer service. I placed 2 orders on 4th November. 1 light bulb took 10 days to arrive and the 2nd has still not been delivered after 3 weeks with no communication about expected ship date. No one answers the customer service phone line and no one replies to the voice mail messages you leave. No one replied to a message I left on the website but I did get an automated e-mail asking me to leave a review. I am glad to be able to share my negative experience with others so they avoid the same disappointment. Maybe now I have left a negative review I might actually get a reply on when my light bulb will be delivered?”

Posted 5 months ago

“I have ordered 3 lightbulbs of a certain brand, because I needed to change only 2 of the 8 on the ceiling (+1 extra), and I wanted to have the exact same ones, and I couldn't find it anywhere else. I made my order on a Monday. On Friday I emailed them, because I still haven't heard about it being dispatched. I've been told that it was being dispatched, and I will have it soon. Sure enough next Wednesday I've got my parcel to find 3 different brand and different looking bulbs in it. I've tried to check the ones I ordered on their website to compare prices, but it wasn't there any more. So obviously they didn't have my bulbs, and they substituted them without asking me. Of course when I emailed them my email was ignored!”

Posted 6 months ago

“It has been a month and my order has not arrived yet (address in the UK). I've sent several emails and received no response. This company (IF it's real) has certainly total disregard for its customers. I'll also have to go down the route of bank chargebank.”

Posted 6 months ago

“Very poor performance, goods have not arrived, initially was advised that goods had been despatched and were with Royal Mail, now calls continually go to voice mail for all calls. Will now look elsewhere for my lamps.”

Posted 8 months ago

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Easy Light Bulbs is rated 4.8 based on 12,609 reviews