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The Kid Collective Reviews

4.9 Rating 1,266 Reviews
97 %
of reviewers recommend The Kid Collective
4.9
Based on 1,266 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Kid Collective Reviews
Visit Website

Phone:

020 33725220

Email:

hello@thekidcollective.co.uk

Location:

Unit L, Welland Business Park,,
Valley Way,,
Market Harborough
Leicester
LE16 7PS

Write Your review

Our connetix arrived very quickly and was packaged in an environmentally friendly way. Plus a money off voucher for next time! The set we bought was competitively priced and quite hard to find elsewhere.
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Posted 2 years ago
Thank you so much for your view Amanda, we hope there is lots of fun playing with the Connetix. :) x
Posted 2 years ago
Lovely little magnifying glass for my little spider hunter .
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Posted 2 years ago
Thank you for the review Helen. We hope your little explorer finds lots of exciting things with their magnifying glass x
Posted 2 years ago
I absolutely love the Kid Collective! I’ve ordered from them 3 times this month and they have the most excellent customer service :D they’re so kind! Always have the best toys in stock too when I’ve not been able to find things elsewhere. I’ll continue to keep them as my go to online shop from now on :)
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Posted 2 years ago
This made me smile from ear to ear Aimee. I am over the moon to hear how happy you are with our little shop. It means the world to us to have loyal customers like you so thank you. Welcome to the TKC family xx
Posted 2 years ago
Order came really fast and great condition
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Posted 2 years ago
Thank you Sam. I am over the moon to hear you loved everything and it arrived promptly x
Posted 2 years ago
Quick and efficient. Love our products!
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Posted 2 years ago
Thank you so much Katie. I am so glad to hear everything came so quickly and is so well loved x
Posted 2 years ago
I ordered a birthday present for my grandson who I haven't met yet a Londji puzzle. My order was dealt with and delivered very quickly - it was good not to have to buy something here in New Zealand and worry about whether it's going to arrive in time. Will def buy from The Kid Collective again!
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Posted 2 years ago
Thank you so much Deborah. I am over the moon it made it to your grandson safely. We look forward to you shopping again x
Posted 2 years ago
Lovely shopping experience. Had exactly what I wanted and shipping was prompt.
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Posted 2 years ago
Thank you so much for the review Asti! So great to hear everything arrived perfectly and quickly x
Posted 2 years ago
Another amazing set of toys delivered from The Kid Collective. My order took a while to arrive but that is because Royal mail stopped the box at the Bristol depot for quite a long time. I contacted The Kid Collective and they sent royal mail an enquiry. The tracking showed the delivery was moving again and got delivered the next day. Parcel wrapped well and all the toys now waiting for Birthdays in the next few weeks. Thanks The Kid Collective :)
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Posted 2 years ago
Thank you so much for the lovely review Hannah. I am so sorry your parcel got held up with Royal Mail but I am so glad to hear our customer service were able to help and it got moving quickly. Enjoy celebrating all of the upcoming birthdays x
Posted 2 years ago
Bought a balance board for my 2 year old, which he loves! Arrived really quickly and looks great quality, very sturdy.
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Posted 2 years ago
We are so pleased your little one loves their balance board, thank you Sophie. :) x
Posted 2 years ago
Quick delivery
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Posted 2 years ago
Thank you, so pleased your items arrived quickly. :) x
Posted 2 years ago
Fantastic product! Beautiful packaging. A super fun activity for children. Can't wait for my Grandson to try it out
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Posted 2 years ago
Thank you so much Samantha, I hope your Grandson loves it. :) x
Posted 2 years ago
Very good. Thanks.
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Posted 2 years ago
Thank you very much for the review Joe. :) x
Posted 2 years ago
The PlayTray arrived safely thanks. However as it is a present it hasn't yet been opened and used. So we need to wait until our grand daughter has tried it out!
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Posted 2 years ago
So pleased this arrived safely Pam, I hope your granddaughter has lots of fun with this birthday present. Thank you. :) x
Posted 2 years ago
This is a very impressive bit of kit. Well made and my grandson will be delighted to receive this for his birthday.
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Posted 2 years ago
This is great to hear Mary, we hope he absolutely loves this on his birthday. Thank you. :) x
Posted 2 years ago
Products arrived in great condition and very quickly especially considering I ordered on a Sunday night before a bank holiday!!
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Posted 2 years ago
Thank you so much Demi, we are so pleased these arrived quickly despite the bank holiday. :) x
Posted 2 years ago
Further to my Fuzzy Face review where the toy was faulty: Within hours of posting my poor review, I was contacted by the good people at The Kid Collective regarding the faulty toy. I was given a full refund and a most sincere apology. Rarely have I experienced such good customer service as this and they obviously care a great deal about customer satisfaction. I will definitely use The Kid Collective again and I am happy to give 5 stars. Thank you for a great service!!
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Posted 2 years ago
You are so very welcome Graham. We do sincerely care that all of our customers are happy and product faults are very important to us. Thank you again for bringing the issue to our attention and we look forward to you ordering with us again in future x
Posted 2 years ago
Very good service. Prompt and efficient.
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Posted 2 years ago
Thank you for such a lovely review x
Posted 2 years ago
I bought my grandson a "fuzzy face" toy but unfortunately, it didn't work as the magnate wasn't strong enough to pick up the iron filings held within the drawing toy. TKC quickly refunded my money which in my opinion is excellent customer service. I'm sure they do quality checks on the items they sell but you can't open every toy to see if the manufacturers have done their bit and not send out faulty items. Though we were disappointed the toy didn't work our faith was restored in TKK for their customer care.
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Posted 2 years ago
Hello Graham, I sincerely apologise about the product fault. We take feedback like this very seriously so thank you for bringing it to our attention. I have just organised a full refund for you and sent you an email also. I will be sure to address this issue with Rex London as well . If you need any further assistance please do come back to me via the email. Apologies again. Kind regards, Meg @ TKC x
Posted 2 years ago
Very good swift service item packaged in environmentally friendly manner thank you very much
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Posted 2 years ago
Thank you for such a lovely review. We are so happy to hear you were impressed with the packaging x
Posted 2 years ago
Me and my son love the purchased toys. They are well made and cute. A lot of fun. I am pleased with the service. Very well packed and quick delivery.
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Posted 2 years ago
Thank you for such a lovely review. I hope your little one continues to have lots of fun with them x
Posted 2 years ago
The Kid Collective is rated 4.9 based on 1,266 reviews