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The Kid Collective Reviews

4.9 Rating 1,475 Reviews
97 %
of reviewers recommend The Kid Collective
4.9
Based on 1,475 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read The Kid Collective Reviews
Visit Website

Phone:

020 33725220

Email:

hello@thekidcollective.co.uk

Location:

Unit L, Welland Business Park,,
Valley Way,,
Market Harborough
Leicester
LE16 7PS

Write Your review

Love the range and speed of delivery
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Posted 2 years ago
Thank you so much Hannah x
Posted 2 years ago
Thank you for all your help when I wanted to order a Little Dutch Pink Trike for my granddaughter’s Christmas. Meg was so helpful on the phone and I ordered the trike on Wednesday and it arrived today, Friday. Fab service
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Posted 2 years ago
Thank you so much Jane. I am so glad I could be of help- Meg @ TKC x
Posted 2 years ago
Ordered a board game. It came on time and is lovely quality.
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Posted 2 years ago
Thank you so much Joanne. So glad you are happy. - Meg @ TKC x
Posted 2 years ago
We haven’t opened the actual toy yet because it’s a Christmas present, but the delivery was on time and a nice thank you is a personal touch! My daughter has previously ordered from you and was very happy with the quality of goods .
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Posted 2 years ago
Thank you so much! I hope you have a magical Christmas - Meg @ TKC x
Posted 2 years ago
Product arrived quickly and is as expected
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Posted 2 years ago
Thank you so much. I am so glad to hear it. - Meg @ TKC x
Posted 2 years ago
Good service, items as advertised and required.
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Posted 2 years ago
Thank you so much for a great review Elaine - Meg @ TKC x
Posted 2 years ago
I have been trying to order an item numerous times. It will not work. Frustrating
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Posted 2 years ago
Hello Gill, I have sent you an email. Kind regards, Meg @ TKC x
Posted 2 years ago
Good range of products at reasonable price and quick delivery. I’m very happy with my order.
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Posted 2 years ago
Thank you so much. I am so glad to hear it - Meg @ TKC x
Posted 2 years ago
How brilliant to find a broad selection of brands we love all in one place! Easy to use website, simple to order, and fast delivery in great packaging. What's not to love? :)
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Posted 2 years ago
Thank you so much Victoria. Your review is so lovely and means so much to us. Have a great Christmas - Meg @ TKC x
Posted 2 years ago
TKC's bells ringing! Loving our selection this year!
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Posted 2 years ago
Wow what a haul! Thank you so much Karen. Have the best Christmas - Meg @ TKC x
Posted 2 years ago
The cutest doll! Love her pig tails so much! Can’t wait to give this to my daughter on Christmas! Fast shipping too!
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Posted 2 years ago
Thank you so much Leah. Have the most magical Christmas - Meg @ TKC x
Posted 2 years ago
Such a wide variety of lovely toys it's so hard to choose! Always great communication from the team and items are dispatched quickly. Would highly recommend to anybody!
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Posted 2 years ago
Thank you so much Lauren. Your review has made us so happy. Have a great Christmas- Meg @ TKC x
Posted 2 years ago
There was an issue with our order (we were sent the wrong item by mistake) but the team were super helpful and quick at correcting the problem. Great customer service!
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Posted 2 years ago
Thank you so much Hollie. I am ever so sorry there was a mix up but I am glad it was dealt with swiftly and you were still happy with your service. Have a great Christmas - Team TKC x
Posted 2 years ago
Great service and communication. Would definitely buy from here again!
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Posted 2 years ago
Thank you Claudia. That makes us so happy. Have a great Christmas - Meg @ TKC x
Posted 2 years ago
As I write, my purchase has still not arrived. Ordered 19th November. Emailed to say shipped on 22nd November. Phoned this morning - 29th - no answer to the phone line, asked to email instead. Sorry, I'm the CUSTOMER and I don't have time to do that. Tracking number only activated mid morning today - 7 days after it had shipped. Message says "We expect to deliver your item today". I wait.
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Posted 2 years ago
Hello Judith, I'm sorry to learn that your order didn't arrive within the desired timeframe. I understand the frustration and disappointment that comes with delays. Unfortunately once we dispatch an order it is in the hands of Royal Mail, and it looks like in this instance it has taken the scenic route, complete with detours, pit stops and maybe a few wrong turns! We're really sorry for the delay, and any frustration this has caused. It is probable that your order will still arrive with you safely, but I can see that our Customer Care team have issued you with a full refund in the meantime. Wishing you hassle-free deliveries in the future! Laura
Posted 2 years ago
Very good.
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Posted 2 years ago
Thank you so much for a lovely review Jacqueline- Meg @ TKC x
Posted 2 years ago
We absolutely LOVE The Kid Collective, we have purchased a number of products from across the different ranges they stock and it is all perfect. The delivery is seamless and super quick !
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Posted 2 years ago
Thank you so much Lauren. Your review has made all of the team so happy. Have the best Christmas - Meg @ TKC x
Posted 2 years ago
Responded quickly to query and so very helpful. Granddaughter (30 months) will love it, takes after her dad!
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Posted 2 years ago
Thank you so much for the lovely review Annette!- Meg @ TKC x
Posted 2 years ago
Amazing service! My parcel arrived really quickly and beautifully packaged… and plastic free! I’ll definitely be ordering from you again! Thank you!
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Posted 2 years ago
Thank you so much for the lovely review Sarah. We are so glad you are happy! - Meg @ TKC x
Posted 2 years ago
Excellent experience from start to finish. My granddaughter is extremely happy with the dinkum doll. Very fast delivery and excellent communication with The Kid Collective.
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Posted 2 years ago
Thank you so much for the lovely review Marian. So lovely to hear your granddaughter was so happy.- Meg @ TKC x
Posted 2 years ago
The Kid Collective is rated 4.9 based on 1,475 reviews