The Kid Collective Reviews

Name: The Kid Collective
Address: 14 Iliffe Avenue, 14 Iliffe Avenue, Leicester
Rating: 4.92

4.9 Rating 1,077 Reviews

98 %

of reviewers recommend The Kid Collective

4.9

Based on 1,077 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

020 33725220

Email:

hello@thekidcollective.co.uk

Location:

14 Iliffe Avenue,
14 Iliffe Avenue
Leicester
LE2 5LH

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The Kid Collective 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Royal mail left the parcel by my front door, even though I had requested it go to local post office as we were away... They sent me a picture saying -delivered.. I had to get a freind from the village to go and rescue it in case it was stolen. Please use a different delivery company!!!!”

Helpful Report

Posted 2 years ago

Hello Heather, I apologise that Royal Mail chose to leave your parcel where you hadn't specified. In our terms and conditions on our website it states ''14- We reserve the right for parcels to be left in a "safe place" by our Royal Mail and courier partners. By choosing to order with us you are agreeing that your parcel may be left in a safe place should you not be home to receive your parcel. A safe place can be anything from, outbuildings, back gardens, bins, porches and neighbours'' I am glad a friend was able to rescue it for you and you received your items. If you need any further assistance please don't hesitate to contact us. Kind regards, Meg @ TKC x

Posted 2 years ago

“Order accepted and money taken. Then order cancelled due to lack of stock. No good.”

Helpful Report

Posted 4 years ago

We are very sorry that this happened Vicki. Sadly due to the ongoing pandemic and time of year, we experienced a stock issue for the item you wanted. We do our absolute best to ensure we are continuously keeping our stock topped up, so I hope if you kindly return to us this would never happen again. I sincerely apologise once again that this has impacted your view of our services, and hope we can correct this in the future for you x

Posted 4 years ago

The Kid Collective is rated 4.9 based on 1,077 reviews