The Kid Collective Reviews

Name: The Kid Collective
Address: Unit L, Welland Business Park,, Valley Way,, Market Harborough, Leicester
Rating: 4.91

4.9 Rating 1,095 Reviews

98 %

of reviewers recommend The Kid Collective

4.9

Based on 1,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

020 33725220

Email:

hello@thekidcollective.co.uk

Location:

Unit L, Welland Business Park,,
Valley Way,,
Market Harborough
Leicester
LE16 7PS

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The Kid Collective 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am sorry but my rating is due to the delivery service. I paid more to have my parcel in time but not only they delayed, they sent me an email that no one was in at the time of delivery. No one contacted me in advance, no evidence of delivery attempts. We have been forced to go to the depot to get the parcel, 20 minutes away from my home. Awful experience! I will never buy again from someone using Royal Mail as delivery service.”

Helpful Report

Posted 4 days ago

Hello, I am ever so sorry that your negative experience with Royal Mail has impacted how you feel about your shop with us. I hope the items were well received and bring lots of joy. Kind regards, Meg x

Posted 2 days ago

“Royal mail left the parcel by my front door, even though I had requested it go to local post office as we were away... They sent me a picture saying -delivered.. I had to get a freind from the village to go and rescue it in case it was stolen. Please use a different delivery company!!!!”

Helpful Report

Posted 2 years ago

Hello Heather, I apologise that Royal Mail chose to leave your parcel where you hadn't specified. In our terms and conditions on our website it states ''14- We reserve the right for parcels to be left in a "safe place" by our Royal Mail and courier partners. By choosing to order with us you are agreeing that your parcel may be left in a safe place should you not be home to receive your parcel. A safe place can be anything from, outbuildings, back gardens, bins, porches and neighbours'' I am glad a friend was able to rescue it for you and you received your items. If you need any further assistance please don't hesitate to contact us. Kind regards, Meg @ TKC x

Posted 2 years ago

“Order accepted and money taken. Then order cancelled due to lack of stock. No good.”

Helpful Report

Posted 4 years ago

We are very sorry that this happened Vicki. Sadly due to the ongoing pandemic and time of year, we experienced a stock issue for the item you wanted. We do our absolute best to ensure we are continuously keeping our stock topped up, so I hope if you kindly return to us this would never happen again. I sincerely apologise once again that this has impacted your view of our services, and hope we can correct this in the future for you x

Posted 4 years ago

The Kid Collective is rated 4.9 based on 1,095 reviews