The Kid Collective Reviews

4.9 Rating 983 Reviews
98 %
of reviewers recommend The Kid Collective
4.9
Based on 983 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Kid Collective Reviews
Visit Website

Phone:

020 33725220

Email:

hello@thekidcollective.co.uk

Location:

14 Iliffe Avenue,
14 Iliffe Avenue
Leicester
LE2 5LH

Write Your review

Tell us how The Kid Collective made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
First time ordering from Kid Collective . Very efficient service. A great of range of quality goods. Will definitely be ordering again !!
Helpful Report
Posted 7 months ago
Thank you for the fab review x
Posted 7 months ago
Should give you the opportunity to include a card with wishes from the sender
Helpful Report
Posted 8 months ago
Thank you for your feedback Rashda, we do have the option to add a gift note to orders for the recipient. :) x
Posted 8 months ago
Quick and efficient. Love our products!
Helpful Report
Posted 11 months ago
Thank you so much Katie. I am so glad to hear everything came so quickly and is so well loved x
Posted 11 months ago
Quick delivery
Helpful Report
Posted 11 months ago
Thank you, so pleased your items arrived quickly. :) x
Posted 11 months ago
The PlayTray arrived safely thanks. However as it is a present it hasn't yet been opened and used. So we need to wait until our grand daughter has tried it out!
Helpful Report
Posted 11 months ago
So pleased this arrived safely Pam, I hope your granddaughter has lots of fun with this birthday present. Thank you. :) x
Posted 11 months ago
Pleasant company to deal with - goods dispatched promptly, not your fault it took a long time to arrive - only that you used Royal Mail instead of a courier at this time of strikes. Here in time for Christmas now.
Helpful Report
Posted 1 year ago
Thank you for your review Pamela, I am so pleased your items arrived in time for Christmas. :) x
Posted 1 year ago
I cannot comment on the item purchased as it is a Christmas present for my granddaughter and is therefore still in the box. Both the ordering and the delivery of the item were excellent and so user-friendly. I will definitely recommend The Kid Collective to friends and family and look forward to ordering again in the future.
Helpful Report
Posted 1 year ago
We are so pleased you found the experience so nice and easy. :) Thank you Janet. x
Posted 1 year ago
Replied very fast to my email query, thank you
Helpful Report
Posted 1 year ago
Thank you very much Janet. :) x
Posted 1 year ago
Easy to make a purchase and a good range of options. Only frustration was that it came as a parcel rather than a packet which meant it didn't fit through the letterbox and I missed the delivery.
Helpful Report
Posted 1 year ago
Thank you for a lovely review Felicity. I hope you were able to get your items quickly and they are well loved in their new home x
Posted 1 year ago
I just found the kid collective and have fallen in love! The perfect kids store. I’ve started shopping for Christmas and have found several wish list items at TKC! Delivery is fast and packaging is good. I’ll be back a few times I’m sure!
Helpful Report
Posted 1 year ago
Thank you so much for your lovely review Bea. So excited you're already stocking up for Christmas! :) x
Posted 1 year ago
I was really impressed with the range of products and the speedy customer service. Unfortunately, likely due to factors out of your control, the product took much longer to arrive (and missed the occasion that I was buying it for), but I recognize the carriers can fail us sometimes, and I would definitely buy from you again!
Helpful Report
Posted 1 year ago
Thank you for such a lovely review Charles. I really appreciate you still valuing our service even though you were failed by the carrier. I apologise about that. I hope the items were well loved when they arrived x
Posted 1 year ago
Products are of very good quality packaged well and the kids love them. Highly recommended
Helpful Report
Posted 1 year ago
Thank you for such a lovely review Laura. Thank you for recommending us we really appreciate it x
Posted 1 year ago
I purchased a baby walker for my beautiful granddaughter for Xmas, I must say I'm so pleased with The Kid Collective range of products
Helpful Report
Posted 2 years ago
Thank you so much, Michelle. I hope your granddaughter loves it and you have a wonderful Christmas x
Posted 2 years ago
Nice collection of good, reasonable world shipping fees
Helpful Report
Posted 2 years ago
Thank you for such a lovely review :) x
Posted 2 years ago
Excellent collection!
Helpful Report
Posted 2 years ago
Thank you for such a lovely review Torgyn :) x
Posted 2 years ago
Very impressive service and delivery
Helpful Report
Posted 3 years ago
Thank you for a great review. We are pleased to offer competitive pricing and our influencer discount codes over on the Facebook Page 'We are the Kid Collective' :-D x
Posted 3 years ago
Nice range of products and prompt delivery.
Helpful Report
Posted 3 years ago
Thank you for a fab review Ruth. We pride ourselves on our lovely products and super fast delivery, so we are pleased you love this too! x
Posted 3 years ago
I love the products, and I'm looking forward to ordering more for my son. Biggest problem was the condition of the package when it arrived. It was all beat up and wet. Thankfully the products survived.
Helpful Report
Posted 3 years ago
Bridget, we are so very sorry that you were unhappy with the arrival of your purchase. Please do keep us updated on these things so we can ensure they do not happen again in the future! We do use eco-friendly packaging, and this doesn't always agree with wet weather if our Posties do not keep them safe! We are very pleased to hear that despite this, your products were nice and safe and that you love them. Thank you for shopping with us and taking time out to leave us this feedback x
Posted 3 years ago
Glad I found The Kid Collective. A pleasure to shop with them + they care about their customers! 1 star short as 1 of the items I ordered was marred by dark grey scratches on it unfortunately.
Helpful Report
Posted 3 years ago
Thank you for your email. I'm sorry to hear that the product arrived like this, this would be a manufacturers fault. Please email help@thekidcollective.co.uk many thanks
Posted 3 years ago
Good service and delivered on time
Helpful Report
Posted 4 years ago
Thank you for your review :)
Posted 4 years ago
The Kid Collective is rated 4.9 based on 983 reviews