The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,520 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent customer service very helpful”

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Posted 5 years ago

“The incubator came very quickly and was wrapped with care.”

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Posted 5 years ago

“Very easy to order and quick to deliver. The only downside with the product and this can be fixed is the bolt keeps moving off the screw as the ramp is used by the chickens. No complaints otherwise and I would purchase again from the company if I needed too.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

Thank you for your review!

Posted 5 years ago

Thank you for your review!

Posted 5 years ago

“Very fast and efficient dispatch and delivery of goods. Will use again when I need something”

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Posted 5 years ago

“Easy to order, dispatched really quickly, arrived well packed & very quickly. Definitely use again”

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Posted 5 years ago

“Great communication and really fast... Excellent product”

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Posted 5 years ago

Thank you for your review!

Posted 5 years ago

“Great service, during these weird times, great product delivered when needed 5⭐️”

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Posted 5 years ago

Thank you for your review!

Posted 5 years ago

“Excellent service. Item received within 24 hours of standard delivery. Well packaged.”

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Posted 5 years ago

“The best treadle feeder I have ever had. It is made of thick gauge rustproof steel with a tight fitting steel lid. The parts are rivetted together. Item was received within 24 hours of standard delivery! A little fitting is required and the links to on-line instructions seem broken. But still a great service from The Incubator Shop and an excellent product!”

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Posted 5 years ago

Thank you for your review! I'll check out the instruction links and very much appreciate the feedback. Best wishes, Mike

Posted 5 years ago

“The chick safe eco arrived when you said it would but we have no instructions included 🤷‍♀️”

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Posted 5 years ago

Thank you for your review Linda! I'm so sorry that instructions were not included, they should have been in the box. I've reported the issue to Brinsea and replied to your email with PDF instructions. If you need a paper copy, let us know and we'll post them for you. Best wishes, Mike

Posted 5 years ago

“Very quick delivery and prompt responses. Highly Recommended.”

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Posted 5 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Mike

Posted 5 years ago

“loved lolly pop kept me on my toes thought sent wrong part exelant service”

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Posted 5 years ago

“My issue is not with the supplier as such but with the company who make the incubator. The User Manual is pretty useless. Humidity control is vital but instructions are too vague. Videos on the subject are equally useless.”

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Posted 5 years ago

“Excellent customer service. Can not fault them. I had a problem with a purchase.... It was solved very quickly.”

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Posted 5 years ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future.

Posted 5 years ago

“Very impressive service - ordered Friday, delivered Sunday, great comms. Item arrived in perfect condition and an excellent price. Many thanks.”

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Posted 5 years ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future.

Posted 5 years ago

“New to incubating and have been ordering a few things from The Incubator Shop. Remarkably prompt dispatch. Delivered with full tracking. Very impressive service!”

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Posted 5 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. If you need any help with your first-time incubation, just let us know. Best wishes, Mike

Posted 5 years ago

“What a wonderful team you all are first class service and so happy with the incubator i will update once eggs have hatched but its the best incubator ive ever had fantastic thank you”

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Posted 5 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Mike

Posted 5 years ago

“was good.”

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Posted 5 years ago

Thank you for your review!

Posted 5 years ago

“Incubator delivered next day - securely packed -very pleased”

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Posted 5 years ago

Thank you for your review!

Posted 5 years ago

The Incubator Shop is rated 4.9 based on 3,520 reviews