The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,490 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love this site, fast easy transactions.”

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Posted 4 years ago

Thank you - we're so pleased to receive your kind review!

Posted 4 years ago

“Great people to deal with both in terms of service and advise. Would definitely recommend”

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Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 4 years ago

“Fantastic company brilliant incubator would highly recommend would definitely buy from again”

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Posted 4 years ago

Thank you - we're so pleased to receive your kind review!

Posted 4 years ago

“Very Good company, I ordered an incubator and its exactly what I wanted and it arrived quite quickly”

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Posted 4 years ago

Thank you - we're so pleased to receive your kind review!

Posted 4 years ago

“Brilliant Shop, Good choice of everything needed to hatch my Bantams Eggs, All very good quality Brands , Service was first class ,really well packaged and next day postage ,Delighted with my purchases .Highly recommend”

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Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 4 years ago

“Excellent service delivered when said”

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Posted 4 years ago

“excellent service and very helpfull”

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Posted 4 years ago

“I have been very pleased with the 600 incubator that I purchased and I also bought the brooder. My chicks have always hatched under the hen so this was a new experience. The YouTube videos were also extremely useful and I would certainly recommend Brinsea as a company.”

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Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 4 years ago

“Very good fast transaction A++++++”

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Posted 4 years ago

Thank you - we're so pleased to receive your kind review!

Posted 4 years ago

“After the initial problem of how to successfully pay for the brooders we were extremely pleased with the speed with which they were delivered They are exactly what we were looking for.”

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Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 4 years ago

“Excellent service provided in short timescales especially due to COVID delays”

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Posted 4 years ago

Thank you - we're so pleased to receive your kind review!

Posted 4 years ago

“Always great service and correspondence. First class retailer.”

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Posted 4 years ago

Thank you - we're so pleased to receive your kind review!

Posted 4 years ago

“Very good service thank you”

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Posted 4 years ago

Thank you - we're so pleased to receive your kind review!

Posted 4 years ago

“Excellent service price matched my purchase plus an additional £5.00 discount with no issues or quibbles. Prompt delivery of quality products”

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Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 4 years ago

“Nice little incubator, could do with 3 more the same”

The Incubator Shop 5 star review on 8th May 2021

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Posted 4 years ago

Thank you - we're so pleased to receive your kind review!

Posted 4 years ago

“Both items arrived quickly and well packaged. Both are working well.”

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Posted 4 years ago

Thank you - we're so pleased to receive your kind review!

Posted 4 years ago

“ordered next day service and it came the next morning at the beginning of a two hour window and very good communication by DPD. Great service.”

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Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 4 years ago

“We got there in the end 👍🏾”

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Posted 4 years ago

Hi Henry, Since this review was left, we've been able to make communication with you and believe that the problem was that our original replies to your questions have been landing in your junk-mail. Hence, you understandably believed your emails to us had been ignored, which we can 100% promise isn't the case. I'm not asking you to remove or revise this review for the moment as we're still getting to the bottom of the technical problem that resulted in our replies not getting to you. But when we've solved the problem we'll invite you to revise the review as you see fit. Thanks for your patience and understanding. And huge apologies for the trouble caused. This is a public reply so I have a quick message for others who may be reading... At The Incubator Shop, we're 100% committed to the highest levels of customer service. We'll never ignore or fail to reply to an email or support request made from our website. If you believe that we have not replied after 24 hours (Mon-Fri), please check your spam folder and/or junkmail box and we are confident you'll find our reply there. Best wishes, Mike The Incubator Shop

Posted 4 years ago

“Item arrived next day and well packaged. Many thanks.”

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Posted 4 years ago

Thank you - we're so pleased to receive your kind review!

Posted 4 years ago

“Thought my r-com was done for, until I found that T,I,S had all the spares. Excellent service, thank you.”

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Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 4 years ago

The Incubator Shop is rated 4.9 based on 3,490 reviews