The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,561 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,561 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 31st July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Brinsea incubator late Sunday evening, obviously no one was working, my order was dealt with first thing Monday morning, and I received the incubator on the Tuesday morning. Excellent service by both the incubator shop and DPD delivery service.”

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Posted 3 years ago

Thank you so much J for your 5 star rating of The Incubator Shop! We are so pleased that you were happy with our excellent customer service and speedy delivery from DPD. We appreciate your kind words!

Posted 3 years ago

“Absolutely fantastic! Customer service was first class #1. Ty.”

The Incubator Shop 5 star review on 15th July 2023

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Posted 3 years ago

“Arrived in reasonable time and packaged well, Not used yet.”

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Posted 3 years ago

“I purchased an egg buddy from here although they was out of stock the staff kept me informed as what was happening and as promised the item was delivered”

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Posted 3 years ago

“Thank you for your helpful information. Every question that I had was answered here.”

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Posted 3 years ago

“Fantastic company to deal with.fast service and delivery.”

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Posted 3 years ago

“Superb service, fast delivery.”

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Posted 3 years ago

“Easy site, excellent service Delighted, would recommend!”

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Posted 3 years ago

“Delivered promptly and we'll packaged.”

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Posted 3 years ago

“Fabulous customer service. I would give you a ten-star rating because of the way you went above and beyond to get a new incubator to me at extra fast speed when my previous one developed a fault. You are AMAZING! Thank you so very much.”

The Incubator Shop 5 star review on 27th June 2023

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Posted 3 years ago

“Always good quick service”

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Posted 3 years ago

“Excellent Service from start to finish - I had an issue with their chosen delivery company and had to speak to Bronti who was so accommodating and helpful in ensuring I got my delivery not only on time - but before time. Proper customer service as it should be - the items arrived with brilliant instructions too”

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Posted 3 years ago

“Very quick delivery”

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Posted 3 years ago

“They were so helpful and very patient and friendly I always say it pays to deal with a decent supplier who’s there when your incubators gone down I’ve had a couple off you so far and this is the only time something happened and I quickly ordered another plug thing(Sorry no idea!) and It’s back to running like a new one until I order another for demand purposes Thanks so much everyone for your help Deal with you again soon Caroline capewell”

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Posted 3 years ago

“Excellent service brilliant product would highly recommend.”

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Posted 3 years ago

“Are very reliable the delivery date end the time was 10 out of 10”

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Posted 3 years ago

“Absolutely outstanding !!! I had to return my item ( no longer needed as my duck went broody last moment ) and Tony was amazing - communication was ongoing and my refund was made quickly. If I ever need another incubator , I will be straight back here !!! Not many places have customer service like these guys - amazing 😍😍😍 Thank you - Don't ever change xx”

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Posted 3 years ago

“The Rcom Insect 70 I had a lot of doubts about how well it would work considering how much it cost. I was intending to use this to incubate my queen bees, so I decided to test the heat output and the humidity using my spare gauges from my other hobbies. and I would say that they are spot on with it. Since then, I've been able to successfully hatch a few queen bees. and i will now add has many has i can graft. I will continue to monitor the situation to see if there is any change in the temperatures. but im very happy with it and i will definitely buy from this retailer again”

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Posted 3 years ago

“We needed an incubator for our Aviary and The Incubator Shop were very quick in getting the item that we chose to us - many thanks”

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Posted 3 years ago

“Superb with out fault!!”

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Posted 3 years ago

The Incubator Shop is rated 4.9 based on 3,561 reviews