The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 9,817 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 9,817 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 14th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good”

Helpful Report

Posted 4 months ago

Hi James, thank you for your feedback. We’re pleased you are happy with your purchase. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 months ago

“I ordered a Sunderland Killy waterproof jacket in navy/ white. Your website shows white front and pocket zips, but the product I received had navy zips. I contacted customer services to see why this had happened and was told Sunderland are now producing the jacket with navy zips. I wondered if there were any of the items I had ordered in stock, but customer services never got back to me on this. A bit disappointed I didn't get what I was expecting. You need to update your website.”

Helpful Report

Posted 4 months ago

Hi Jennifer, Thank you for your review and for reporting the colour change on the Killy jacket. I can confirm we have now updated our images on our website. Of course, if you're unsure about the jacket you received, please return it to us, and we'll be happy to assist you with an exchange or a refund.

Posted 3 months ago

“Excellent service - order arrived 5 days earlier than expected. More importantly, the device works really well”

Helpful Report

Posted 4 months ago

Hi Robert, thank you for your kind feedback. We’re pleased you were happy with the service received and that the device is working really well. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 months ago

“Went for free delivery as no rush for my new golf bag and it arrived the next morning. Can't get quicker than that. Bag was great and the price was better than anybody else.”

Helpful Report

Posted 4 months ago

Hi Ron, thank you for your kind feedback. We’re pleased you were happy with the quick delivery and the service received, and that you found the bag to be great value. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 months ago

“Thank you to the golf shop for sending my new scotty cameron putter so quickly , it arrived in perfect condition and i'm hoping for a few more birdies 🤣🤣”

Helpful Report

Posted 4 months ago

Hi Colin, thank you for your kind feedback. We’re pleased you were happy with the quick delivery and that your putter arrived in perfect condition. Hope you enjoy your golf this season.

Posted 3 months ago

“Always provide excellentt on time service”

Helpful Report

Posted 4 months ago

Hi Michael, thank you for your kind feedback and for your continued support, we’re pleased you always receive great service from us. We hope to see you again at TGSO,

Posted 3 months ago

“Excellent service delivered in less than 24hrs from placing my order at no extra charge.”

Helpful Report

Posted 4 months ago

Hi Graham, thank you for your kind feedback, we’re pleased you were happy with the quick delivery and the service received. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 3 months ago

“Easy ordering and quick delivery”

Helpful Report

Posted 4 months ago

Hi Lynne, thank you for your kind feedback, we’re pleased you found the ordering easy and were happy with the quick delivery and the service received. Hope you enjoy your golf this season,

Posted 3 months ago

“very happy with service even when i had put incorrect post code on and royal mail could not deliver after a phone call to rectify my error the dispaatched and i got it the next day service brilliant”

Helpful Report

Posted 4 months ago

Hi Patricia, thank you for your kind feedback, we’re pleased we could help resolve the delivery issue and that you were happy with the service received. Thank you for your feedback and we hope to see you again at TGSO,

Posted 3 months ago

“Excellent service and so fast with delivery!”

Helpful Report

Posted 4 months ago

Hi, thank you for your kind feedback, we’re pleased you were happy with the service received and the fast delivery. Wishing you a good season of golf ahead,

Posted 3 months ago

“Great service unfortunately trolly arrived damaged due to DHL not handling with care. One email and a replacement was ordered and old trolly picked up. Great customer service”

Helpful Report

Posted 4 months ago

Hi Laura, thank you for your feedback, we’re sorry to hear the trolley arrived damaged but pleased we could quickly arrange a replacement and resolve this for you, and that you were happy with our service. Thank you for your feedback and we hope to see you again at TGSO,

Posted 3 months ago

“All very good sometimes think the special purchases aren’t usual manufacturers quality”

Helpful Report

Posted 4 months ago

Hi, thank you for your review. We’re pleased you’ve had a good overall experience, and we’ll take note of your comments regarding the quality of some special purchases. Thank you for your feedback and we hope to see you again at TGSO.

Posted 4 months ago

“Pre-ordered the new Motocaddy trolley. No issues at all with the order, arrived on the date stated, couldn't fault anything. Would consider for any future purchases!”

Helpful Report

Posted 4 months ago

Hi Alex, thank you for your review. We’re pleased your pre-order arrived as expected and that everything went smoothly. It’s great to hear you’d consider us again for future purchases. Wishing you a good season of golf ahead.

Posted 4 months ago

“I’ve always had a very good service from The golf shop online, that’s why it’s my go to company for all my golfing equipment. I had to return an item due to a manufacturing fault, and the returns process was seamless.”

Helpful Report

Posted 4 months ago

Hi John, thank you for your review. We’re really pleased you’ve consistently had a good experience with our service and that we’ve become your go-to for golfing equipment. It’s also good to hear the return process was straightforward when you needed it. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 4 months ago

“Quality garment, efficient delivery.”

Helpful Report

Posted 4 months ago

Hi Lynn, thank you for your review. We’re pleased you’re happy with the quality of the garment and the efficient delivery. Hope you enjoy your golf this season.

Posted 4 months ago

“Excellent experience - great product, excellent price, delivered very quickly. Will definitely buy from The Golf Shop again.”

Helpful Report

Posted 4 months ago

Hi, thank you for your review. We’re pleased you had an excellent experience with the product, pricing, and quick delivery. It’s great to hear you’d shop with us again. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 4 months ago

“Product is great, can't fault the service, but moving from DPD to DHL is a mistake.”

Helpful Report

Posted 4 months ago

Hi Ian, thank you for your review. We’re pleased you’re happy with the product and service, and we’ll take note of your feedback regarding the move from DPD to DHL. Hope you enjoy your golf this season.

Posted 4 months ago

“Smart footjoy sleeveless top at a very good price”

Helpful Report

Posted 4 months ago

Hi Glenn, thank you for your review. We’re pleased you’re happy with your FootJoy sleeveless top and that you found it at a good price. Hope you enjoy your golf this season.

Posted 4 months ago

“Great products at great price with great customer service and speedy delivery”

Helpful Report

Posted 4 months ago

Hi Martin, thank you for your review. We’re pleased you’re happy with the products, pricing, service, and speedy delivery. Wishing you a good season of golf ahead.

Posted 4 months ago

“Good service good products . Hat I ordered was too big so trying to send it back”

Helpful Report

Posted 4 months ago

Thanks for your review, Colin. Glad to hear you were happy with the service and products. Sorry the hat wasn’t the right size. If you need any help with the return, just let us know and we’ll be happy to assist. Kind Regards Julia The Golf Shop Online

Posted 4 months ago

The Golf Shop Online is rated 4.9 based on 9,817 reviews