The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 9,828 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 9,828 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 14th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class customer service. I phoned and got to instantly speak to a very helpful man and asked if my order could be upgraded to faster delivery. He happily did this and sent it out for me the same day. You don’t get service like this now a days so it was like a breath of fresh air. Also the golf too I bought was perfect. Thanks again will defo be purchasing from you again.”

Helpful Report

Posted 3 months ago

Hi Laura, thank you for your feedback. We’re pleased you found the service helpful, that your order was upgraded smoothly, and that the golf item suited you perfectly. Thank you for considering to shop with us again. We look forward to your next order.

Posted 3 months ago

“Ping umbrella developed fault within 12 months. Returned and replaced really quickly. Very smooth process and communications excellent. 1st class service overall.”

Helpful Report

Posted 3 months ago

Hi Paul, thank you for your feedback. We’re pleased the replacement process was smooth and that the communications met your expectations. Thank you for your feedback and we hope to see you again at TGSO.

Posted 3 months ago

“Order received via next day delivery as promised. No issues. Will use them again.”

Helpful Report

Posted 3 months ago

Hi Fernando, thank you for your feedback. We’re pleased your order arrived as promised and that everything went smoothly. Thank you for considering to shop with us again, and we hope to see you at TGSO.

Posted 3 months ago

“Very quick”

Helpful Report

Posted 3 months ago

Hi Robert, thank you for your feedback. We’re pleased everything arrived quickly. Thank you for your feedback and we hope to see you again at TGSO.

Posted 3 months ago

“Fast efficient service. Also a brilliant quality and perfect sizing.”

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Posted 3 months ago

Hi Christine, thank you for your feedback. We’re pleased the item suited you and that the service met your expectations. Thank you for your feedback and we hope to see you again at TGSO.

Posted 3 months ago

“Fast delivery great umbrella ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 3 months ago

Hi Elizabeth, thank you for your feedback. We’re pleased the umbrella arrived quickly and that you’re happy with it. Thank you for your feedback and we hope to see you again at TGSO.

Posted 3 months ago

“Item received next day”

Helpful Report

Posted 3 months ago

Hi Phil, thank you for your feedback. We’re pleased your item arrived the next day and that everything went smoothly. Thank you for your feedback and we hope to see you again at TGSO.

Posted 3 months ago

“No hassle and arrived when I expected it to”

Helpful Report

Posted 3 months ago

Hi Desmond, thank you for your feedback. We’re pleased everything arrived when expected and that the process was straightforward. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 3 months ago

“Excellent service and lovely bag certainly didn’t disappoint!! Highly recommend would definitely shop there again!”

Helpful Report

Posted 3 months ago

Hi Derek, thank you for your feedback. We’re really pleased you were happy with the bag and the service received, and that it met your expectations. Thank you for recommending us, and we’re glad you’d shop with us again. Hope you enjoy your golf this season.

Posted 3 months ago

“Speedy delivery and well packed”

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Posted 3 months ago

Hi Richard, thank you for your feedback on the delivery and packaging. We’re pleased everything arrived quickly and in good condition. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 3 months ago

“Unbelievable service as always , from ease of ordering to receiving the items is second to none and if you ever have to phone which is rare there people are so nice and helpful Excellent stock levels and the very best prices”

Helpful Report

Posted 3 months ago

Hi Paul, thank you for your continued support and for taking the time to share this. We’re really pleased you found the ordering process easy and that everything arrived smoothly, and it’s great to hear our team were helpful when needed. We’re glad you were happy with the stock levels and the service received. Wishing you a good season of golf ahead.

Posted 3 months ago

“Perfect service of order to delivery”

Helpful Report

Posted 3 months ago

Hi, thank you for your kind feedback on your order and delivery. We're really glad everything went smoothly and that you were happy with the service received. Thank you for your feedback and we hope to see you again at TGSO.

Posted 3 months ago

“Very quick delivery. Everything good so far. Price was the best that I could find”

Helpful Report

Posted 3 months ago

Hi Anil, thank you for your feedback. We’re pleased you were happy with the quick delivery and that you found everything to be just right at a great price. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 months ago

“One of my golf shoes had started to let in water. I returned the shoes accordingly and received a new pair almost by return. I am delighted with the service that I received.”

Helpful Report

Posted 3 months ago

Hi David, thank you for your feedback. We’re pleased we could quickly replace your shoes and that you are happy with the service received. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 months ago

“Very happy with service and golf shoes I chose especially with a good discount I was given”

Helpful Report

Posted 3 months ago

Hi Annette, thank you for your feedback. We’re pleased you are happy with the golf shoes and the service received, and that you were able to take advantage of a good discount. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 months ago

“Exceptional service”

Helpful Report

Posted 3 months ago

Hi Nick, thank you for your feedback. We’re pleased you are happy with the service received. Wishing you a good season of golf ahead.

Posted 3 months ago

“Great service”

Helpful Report

Posted 4 months ago

Hi, thank you for your feedback. We’re pleased you are happy with the service. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 4 months ago

“A very fast & efficient delivery of 2 items that are exactly as ordered & expected.”

Helpful Report

Posted 4 months ago

Hi, thank you for your feedback. We’re pleased you are happy with the fast and efficient delivery and that your items met your expectations. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 4 months ago

“Excellent speedy service”

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Posted 4 months ago

Hi Dan, thank you for your feedback. We’re pleased you are happy with the speedy service. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 4 months ago

“Hi. I ordered my shoes last Wednesday and received them today Tuesday, slight delay as courier Company did not have the full name of my Company. A kind polite lady phoned me yesterday and asked for full address details and said I would receive today which I did, so thank you..”

Helpful Report

Posted 4 months ago

Hi Stephen I have just checked your order, and unfortunately, it wasn't placed on next-day service; it was placed on standard service. Also, I have noticed that your delivery address lacks a business name, and the couriers are struggling to deliver. I will call you now to resolve this issue for you. Many Thanks

Posted 4 months ago

The Golf Shop Online is rated 4.9 based on 9,828 reviews