The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.87

4.9 Rating 10,434 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 10,434 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 14th October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order. Good value product. Swift despatch.”

Helpful Report

(Merchant_and_product) - Posted 3 weeks ago

Hi Elizabeth, thank you for taking the time to leave a review. We’re glad you found the ordering process easy, were happy with the value of your purchase and received your order after a swift dispatch. We really appreciate your kind words and hope to see you again at TGSO.

Posted 2 weeks ago

“First class service”

Helpful Report

(Merchant_and_product) - Posted 3 weeks ago

Hi, thank you for taking the time to leave a review. We’re glad to hear you were happy with the service you received from us. We really appreciate your kind words and hope to see you again at TGSO.

Posted 2 weeks ago

“Excellent price and customer service as we had an issue with DPD (again!) Would have been 5 stars if they had used Royal Mail.”

Helpful Report

(Merchant_and_product) - Posted 3 weeks ago

Hi Paul, thank you for taking the time to leave a review. We’re glad you were happy with the price and that our customer service team could help when there was an issue with DPD. We appreciate your feedback regarding the delivery service and hope to see you again at TGSO.

Posted 2 weeks ago

“You only know if a supplies is any good if there's an issue. This lot were excellent. Full exchange and no problems.”

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(Merchant_and_product) - Posted 3 weeks ago

Hi John, thank you for taking the time to leave a review. We’re glad to hear the exchange was handled smoothly and without any problems when you needed it. We really appreciate your kind words and hope to see you again at TGSO.

Posted 2 weeks ago

“Great products and price - after sales service is exemplary”

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(Merchant_and_product) - Posted 3 weeks ago

Hi Al, thank you for taking the time to leave a review. We’re glad to hear you were happy with the products and prices, and that you found our after-sales service exemplary. We really appreciate your kind words and hope to see you again at TGSO.

Posted 2 weeks ago

“Golf shoes arrived exactly on time, well packaged and true to description. Great service!”

Helpful Report

(Merchant_and_product) - Posted 3 weeks ago

Hi Jane, thank you for your review. We’re glad to hear your golf shoes arrived on time, were well packaged and matched the description. We really appreciate your kind words and hope to see you again at TGSO.

Posted 3 weeks ago

“Wonderful service and the customer services went the extra mile to get me a discount on my order and I've guaranteed lifetime free postage.”

The Golf Shop Online 5 star review on 25th September 2026

Helpful Report

(Merchant_and_product) - Posted 3 weeks ago

Hi Gordon, thank you for your lovely review. We’re really pleased to hear you were happy with the service and that our customer service team could help with a discount and your lifetime free postage. We really appreciate your kind words and hope to see you again at TGSO.

Posted 3 weeks ago

“Bought a new cover for my Odessy no.7. It's too small.”

Helpful Report

(Merchant_and_product) - Posted 3 weeks ago

Hi, Thanks for your review, and we’re sorry to hear the putter cover wasn’t the right fit for your Odyssey No. 7. Our head covers are designed to fit most Odyssey putters, although we appreciate that the fit can vary between different putter shapes and models. If the cover is unused and still in its original condition, we’d be happy to have it returned to us for a refund. Please contact our customer service team, who can arrange this for you. Kind regards, The Golf Shop Online Team

Posted 3 weeks ago

“Excellent service prompt delivery, fantastic product”

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(Merchant_and_product) - Posted 3 weeks ago

Hi Mel, thank you for your review. We’re glad to hear you were happy with the service, prompt delivery and your purchase. We hope to see you again at TGSO.

Posted 3 weeks ago

“Ordered a pair of footjoy trousers and the price was excellent and speed of item being dispatched was very good. Will be using this as my primary shop. Thanks colin Delivery was delayed but that was down to the post office not the shop”

Helpful Report

Posted 3 weeks ago

Hi Colin, thank you for taking the time to leave a review. We’re glad to hear you were happy with the price of your FootJoy trousers and the speed of dispatch, and we really appreciate your understanding regarding the postal delay. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 weeks ago

“Order dispatched very quickly and as I needed to replace for a smaller size. This was done with no questions asked and the exchange made immediately The quality and service was 1st class”

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(Merchant_and_product) - Posted 3 weeks ago

Hi Mike, thank you for taking the time to leave a review. We’re glad to hear your order was dispatched quickly and that the size exchange was handled smoothly without any hassle. We really appreciate your kind words and hope to see you again at TGSO.

Posted 3 weeks ago

“Fast efficient service from start to finish. Bought golf shoes for my son for Christmas.”

Helpful Report

(Merchant_and_product) - Posted 3 weeks ago

Hi Jeanette, thank you for taking the time to leave a review. We’re glad to hear everything went smoothly with your order and that you were happy with the service. We hope your son enjoys his new golf shoes and hope to see you again at TGSO.

Posted 3 weeks ago

“Order came when scheduled with minimum fuss”

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(Merchant_and_product) - Posted 3 weeks ago

Hi Garry, thank you for your review. We’re glad to hear your order arrived as scheduled and that everything was nice and straightforward. We hope to see you again at TGSO.

Posted 3 weeks ago

“Competitively priced, quality product and delivered in a timely fashion”

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(Merchant_and_product) - Posted 3 weeks ago

Hi, thank you for your review. We’re glad to hear you were happy with the competitive price, quality of your purchase and timely delivery. We really appreciate your kind words and hope to see you again at TGSO.

Posted 3 weeks ago

“Fantastic customer services, very helpful staff and an excellent response to my query. Couldn’t recommend the golf shop on online more highly.”

Helpful Report

(Merchant_and_product) - Posted 3 weeks ago

Hi Michael, thank you for your lovely review and recommendation. We’re really pleased to hear you found our team helpful and were happy with the response to your query. We really appreciate your kind words and hope to see you again at TGSO.

Posted 3 weeks ago

“I initially ordered the wrong size but I need not have worried as returning the item and receiving the correct size could not have simpler. A great service.”

Helpful Report

(Merchant_and_product) - Posted 3 weeks ago

Hi Paul, thank you for taking the time to leave a review. We’re glad to hear the return was simple and that we could get the correct size to you without any hassle. We really appreciate your kind words and hope to see you again at TGSO.

Posted 3 weeks ago

“Great price, first class service and prompt delivery.”

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(Merchant_and_product) - Posted 3 weeks ago

Hi, thank you for your review. We’re really pleased to hear you were happy with the price, first-class service and prompt delivery. We really appreciate your kind words and hope to see you again at TGSO.

Posted 3 weeks ago

“Wick easy and competitive prices”

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(Merchant_and_product) - Posted 3 weeks ago

Hi Carla, thank you for your review. We’re glad to hear you found ordering quick and easy, and that you were happy with our competitive prices. We really appreciate your kind words and hope to see you again at TGSO.

Posted 3 weeks ago

“Excellent service”

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(Merchant_and_product) - Posted 3 weeks ago

Hi David, thank you for taking the time to leave a review. We’re glad to hear you were happy with the service you received from us. We really appreciate your kind words and hope to see you again at TGSO.

Posted 3 weeks ago

“Very good service, item arrived quicker than stated, good price will use again”

Helpful Report

(Merchant_and_product) - Posted 3 weeks ago

Hi Douglas, thank you for your review. We’re really pleased to hear you were happy with the service, good price and that your order arrived sooner than expected. We really appreciate you choosing us and look forward to seeing you again at TGSO.

Posted 3 weeks ago

The Golf Shop Online is rated 4.9 based on 10,434 reviews