The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 8,492 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 8,492 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After i ordered online i phoned the next day to change to half size bigger. The assistant was really helpful and went down to the warehouse as they were already ready for shipping. I've ordered from here before and would highly reccommend”

Helpful Report

Posted 3 weeks ago

Hi Sandra, thank you for your feedback. We’re glad our team could help with the size change so quickly and that you’ve had a good experience shopping with us before. Thank you for recommending us, and we hope to see you again at TGSO.

Posted 3 weeks ago

“I can highly recommend The Golf Shop Online. My husband loves his Glen Muir jumper”

Helpful Report

Posted 3 weeks ago

Hi Katrina, thank you for your feedback. We’re pleased to hear your husband loves his Glenmuir jumper and that you would recommend us. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 weeks ago

“Would suggest using a different company to deliver goods. Waited in for two days, when delivery was promised, failed to deliver with no explanation. They then asked for a safe place to leave the parcel, I asked for garage, and it was left by the front door, in full view from the road. Very disappointed.”

Helpful Report

Posted 3 weeks ago

“Good price, quick delivery, haven't worn yet, hope the waterproofing is good.”

Helpful Report

Posted 4 weeks ago

Hi, thank you for your feedback. We’re pleased you were happy with the price and quick delivery, and we hope the waterproofing meets your expectations when you get to use it. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 weeks ago

“Excellent service and perfect fit. Very pleased”

Helpful Report

Posted 4 weeks ago

Hi Paul, thank you for your feedback. We’re glad to hear you’re happy with the service and that the fit was perfect. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 weeks ago

“Spoke to The Golf Shop by phone , super helpful and friendly with super fast delivery”

Helpful Report

Posted 4 weeks ago

Hi Claire, thank you for your feedback. We’re pleased to hear you found our team helpful and friendly, and that your order arrived so quickly. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 weeks ago

“Kept informed of the progress constantly.”

Helpful Report

Posted 4 weeks ago

Hi Richard, thank you for your feedback. We’re glad to hear you were kept well informed throughout your order. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 weeks ago

“Excellent on line shop, competitive prices, quality products shipped quickly. Exchanges dealt with efficiently”

Helpful Report

Posted 4 weeks ago

Hi Jonathan, thank you for your feedback. We’re pleased to hear you were happy with our range, pricing, product quality, and quick shipping, and that exchanges were handled efficiently. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 weeks ago

“Very happy with my hat. Good price and very fast delivery. Thanks very much.”

Helpful Report

Posted 4 weeks ago

Hi Liam, thank you for your feedback. We’re glad to hear you’re happy with your hat, the price, and the fast delivery. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 weeks ago

“I have not yet received my golf bag. So how can I write a review”

Helpful Report

Posted 4 weeks ago

I’ve checked your order and I’m very sorry to see that it hasn’t progressed with the courier since the 6th January. I appreciate how frustrating this must be. I have opened an investigation with DX immediately to determine what has happened to the parcel. As there has been no movement for several days, it is possible that the parcel has been lost in transit. To avoid any further delay, I am preparing a replacement order for you now, and i have also emailed you to keep you updated on the situation. Kind regards, Customer Support Team

Posted 3 weeks ago

“Superb service, product arrived next day.”

Helpful Report

Posted 4 weeks ago

Hi, thank you for your feedback. We’re pleased to hear your order arrived the next day and that you were happy with the service. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 weeks ago

“Item as described at the best price I could find online. Delivery was on time, highly recommend.”

Helpful Report

Posted 4 weeks ago

Hi Michaela, thank you for your feedback. We’re glad to hear the item met your expectations, arrived on time, and that you were happy with the price. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 weeks ago

“Very good communication, kept informed about my order and delivered when advised. Very satisfied.”

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Posted 4 weeks ago

Hi Jimmy, thank you for your feedback. We’re pleased to hear you were kept informed throughout your order and that it arrived as expected. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 weeks ago

“Competitive price and good quality delivered promptly.”

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Posted 4 weeks ago

Hi Ian, thank you for your feedback. We’re glad you were happy with the price, quality, and quick delivery. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 weeks ago

“Excellent service and product. Very easy to use your website. Not a golfer- just love your quality clothing!”

Helpful Report

Posted 4 weeks ago

Hi Brian, thank you for your feedback. We’re pleased to hear you’re happy with the service, product, and website, and that you enjoy the quality of our clothing even if you’re not a golfer. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 weeks ago

“A very good experience with seller+ fast delivery, parcel well secured overall pleased with my purchases, thank you”

Helpful Report

Posted 4 weeks ago

Hi Margaret, thank you for your feedback. We’re glad to hear you had a good experience, that your parcel arrived quickly and well secured, and that you’re pleased with your purchases. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 weeks ago

“I have ordered from the golf shop online on several occasions all of which have been 5 stars. They are always my go to 1st.”

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Posted 4 weeks ago

Hi Wayne, thank you for your review and for coming back to us time and time again. We’re really pleased to hear we’re your first choice and that you’ve consistently had good experiences with us. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 weeks ago

“Quick and easy to order delivery good”

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Posted 4 weeks ago

Hi Michael, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 3 weeks ago

“Good service, prompt delivery”

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Posted 4 weeks ago

Hi Jeff, thank you for your feedback. We’re pleased to hear you were happy with the service and delivery. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 weeks ago

“Very good service”

Helpful Report

Posted 4 weeks ago

Hi Jack, thank you for your feedback. We’re pleased to hear you were happy with the service. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 3 weeks ago

The Golf Shop Online is rated 4.9 based on 8,492 reviews