The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 8,600 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 8,600 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery absolutely as promised. Thank you”

Helpful Report

Posted 10 months ago

Hi, thank you for your review. We're glad the delivery was quick and as promised. Wishing you a good season of golf ahead.

Posted 9 months ago

“Excellent product and service. Will definitely use again.”

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Posted 10 months ago

Hi Eunan, thank you for your review. We're glad you’re happy with the product and service. Thank you for considering to purchase with us again. Hope you enjoy your golf this season.

Posted 9 months ago

“Ordered the Motocaddy golf bag and it arrived within 2 days. Seems to be good quality although yet yo use it in practice. In Summary, fast and efficient.”

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Posted 10 months ago

Hi Andrew, thank you for your review. We're glad your bag arrived quickly and that you're happy with the quality so far. Wishing you a good season of golf ahead.

Posted 9 months ago

“Super service . Unfortunately the barcode with the serial number was missing so problematic with the attempt to register for the warranty”

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Posted 10 months ago

Thank you for your kind review and great feedback about our service! We did notice your order was for a hat and some socks, which typically don’t require warranty registration. If there’s been any mix-up or if you need help with anything specific, feel free to get in touch — we’re always happy to assist. Thanks again for shopping with us! Julia The Golf Shop Online

Posted 9 months ago

“Good, clear communication, great product, no issues at all.”

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Posted 10 months ago

Hi, thank you for your review. We're pleased you were happy with the communication and the product. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 9 months ago

“worked very well”

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Posted 10 months ago

Hi, thank you for your review. We're glad to hear everything worked well for you. Hope you enjoy your golf this season.

Posted 9 months ago

“Excellent product and very good customer relations. My order arrived in just under a week which was impressive as it occurred over the Easter holiday period”

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Posted 10 months ago

Hi Thomas, thank you for your review. We're glad you’re happy with the product and the customer service, and that your order arrived quickly even over the Easter holiday. We hope to see you again at TGSO.

Posted 9 months ago

“Great customer service. Fast delivery. Will use company again.”

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Posted 10 months ago

Hi Martyn, thank you for your review. We're pleased you were happy with the customer service and fast delivery. Thank you for considering to purchase with us again. Hope you enjoy your golf this season.

Posted 9 months ago

“As it said on the tin.posted and arrived on time”

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Posted 10 months ago

Hi Martin, thank you for your review. We're glad everything went as expected and your order arrived on time. We hope to see you again at TGSO.

Posted 9 months ago

“Great product good price and great delivery”

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Posted 10 months ago

Hi Andrew, thank you for your review. We're glad you were happy with the product, the price, and the delivery. Hope you enjoy your golf this season.

Posted 9 months ago

“Excellent product as described & sown in photo. Received well within the delivery timescale”

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Posted 10 months ago

Hi, thank you for your review. We're pleased the product matched the description and photo, and that it reached you well within the expected delivery time. Wishing you a good season of golf ahead.

Posted 9 months ago

“Very pleased with the quality of my purchase and the speedy delivery”

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Posted 10 months ago

Hi Margaret, thank you for your review. We're glad you're happy with the quality of your purchase and the quick delivery. Hope you enjoy your golf this season.

Posted 10 months ago

“Excellent value for quality fitting golf shirts and received within timescales stated”

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Posted 10 months ago

Hi Paul, thank you for your review. We're pleased you're happy with the quality and fit of the shirts, and that they arrived on time. Wishing you a good season of golf ahead.

Posted 10 months ago

“Good price and excellent delivery by DPD.”

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Posted 10 months ago

Hi Richard, thank you for your review. We're glad you were happy with the price and the delivery service. Hope you enjoy your golf this season.

Posted 10 months ago

“Decent experience. Website easy to navigate. Prices competitive. 3* as I didn’t quite receive the item I had ordered: I had ordered a Cobra stand bag, and instead received a Cobra cart bag.”

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Posted 10 months ago

HI Nicholas Thank you for your feedback and for highlighting your experience with us. I'm really glad to hear you found the website easy to navigate and our prices competitive. Apologies for the mix-up with your order! I’ve already called you and arranged to swap the bag for the correct Cobra stand bag. We aim to get this sorted for you as quickly as possible, and I hope your new bag meets your expectations. If you have any further questions or need assistance, feel free to reach out anytime. Thanks again for your understanding! Julia The Golf Shop Online

Posted 10 months ago

“Great service, had to return my shoes as they were a bit tight, I asked for the next size up and they arrived in a couple of days”

Helpful Report

Posted 10 months ago

Hi Joseph, thank you for your review. We're glad we could quickly sort out the return and get the new size to you. Hope you enjoy your golf this season.

Posted 10 months ago

“First time shopper. Competitive prices and were the only place online that had what I needed (Footjoy Cabretta gloves both ladies and mens). Order the Thursday before Easter weekend and delivery arrived on the Saturday.”

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Posted 10 months ago

Hi, thank you for your review. We're glad you found what you needed with us, and it's great to hear you were pleased with the competitive prices and fast delivery, especially over the Easter weekend. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 10 months ago

“Delivery was good. Shirt is a present so can't comment on quality or size. Looks ok.”

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Posted 10 months ago

Hi, thank you for your review. We're glad the delivery went smoothly, and we hope the shirt makes a great present. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 10 months ago

“The putter arrived on time (6 days after placing the order) and very well packaged.”

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Posted 10 months ago

Hi John, thank you for your review. We're pleased the putter arrived on time and in great condition. Hope you enjoy your golf this season.

Posted 10 months ago

“Excellent service, price and staff assistance with this order,highly recommend.”

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Posted 10 months ago

Thank you for your review, and we’re sorry to hear your order hasn’t reached you yet. We’ve checked the tracking details, and it looks like there were a couple of unsuccessful delivery attempts. The parcel is currently on its way back to us. As soon as it arrives, we’ll resend it to you on a next day delivery service to ensure it gets to you as quickly as possible. We really appreciate your patience and understanding, and if you have any questions in the meantime, please feel free to get in touch with our customer service team.

Posted 10 months ago

The Golf Shop Online is rated 4.9 based on 8,600 reviews