The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 9,803 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 9,803 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

Write Your review

Tell us how The Golf Shop Online made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Golf Shop Online 5 star review on 14th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They’re the kind of professionals who go above and beyond — trustworthy and truly dedicated.”

Helpful Report

Posted 9 months ago

Hi Sullivan, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 9 months ago

“Shoes as described. Well packed and timely delivery. Thank you.”

Helpful Report

Posted 9 months ago

Hi, thank you for your feedback. We're pleased the shoes were as described and that your order arrived well packed and on time. We hope to see you again at TGSO.

Posted 9 months ago

“Excellent service...Quick and easy!”

Helpful Report

Posted 9 months ago

Hi Lorraine, thank you for your feedback. We're pleased you found our service quick and easy. Wishing you a good season of golf ahead.

Posted 9 months ago

“Very efficient service.”

Helpful Report

Posted 9 months ago

Hi, thank you for your feedback. We're pleased you were happy with the service received. We hope to see you again at TGSO.

Posted 9 months ago

“Excellent service and value for money.”

Helpful Report

Posted 9 months ago

Hi Paul, thank you for your feedback. We're pleased you were happy with the service received and the value. Wishing you a good season of golf ahead.

Posted 9 months ago

“Loved my trousers great value speedy delivery”

Helpful Report

Posted 9 months ago

Hi Maureen, thank you for your feedback. We're pleased you were happy with your trousers, the value, and the speedy delivery. Hope you enjoy your golf this season.

Posted 9 months ago

“sevice was very good. item was in excellent condition and was just what i required”

Helpful Report

Posted 9 months ago

Hi Alan, thank you for your feedback. We're pleased you were happy with the service received and that the item was just what you needed. Wishing you a good season of golf ahead.

Posted 9 months ago

“Excellent service & products… Marks video of the Ping ChipR were useful & I am already improving around the greens. I haven’t tried the Ping BunkR yet. The order was delivered well packed & quickly. Happy to recommend The Golf Shop Online”

Helpful Report

Posted 9 months ago

Hi Ray, thank you for your feedback. We're pleased you were happy with the service received, the delivery, and the products, and that Mark’s video has been useful. We hope you enjoy using the Ping BunkR too. Thank you for recommending us, and we hope to see you again at TGSO.

Posted 9 months ago

“Good efficient service and delivery. Just hope golf shoes are as good as they look. Only time will tell.”

Helpful Report

Posted 9 months ago

Hi Derick, thank you for your feedback. We're pleased you were happy with the service received and the delivery. We hope your golf shoes perform just as well as they look. Wishing you a good season of golf ahead.

Posted 9 months ago

“I ordered a pair of Proquip StormFORCE PX8 Waterproof Trousers. I had previouly ordered the jacket. I wasn't too sure of the size to order as these can vary across the menufacturers, so I ordered the larger size on the waste. These arrived much quicker than I had expected, just two days after I ordered them. Unfortunately, they were too loose on the waste, even allowing for the fact that thy would be warn over my trousers. I then had to follow the process to return them. This couldn't be simpler. I was able to use the QR code provided to follow their returns process. This included printing off an inner and outer address label. I ensured the item was securely packaged and dropped it off at a local approved distribution point. The QR code on my phone was all I needed to show when I arrived. No money was needed. This item was received within 24 hours and I received acknowledgement that it had been received. The replaced item was sent out immediately and within 2 days I received it. These fitted perfectly. I have not been charged anything for returning the goods, perhaps I should have been. An excellent service and a quality item. Will have no hessitation in buying more items from The GolfShop Online.”

Helpful Report

Posted 9 months ago

Hi Andrew, thank you for your detailed feedback. We're glad you were happy with your ProQuip trousers and found our returns process quick and straightforward. It’s great to hear the replacement fit perfectly and that you were pleased with the quality and service received. We really appreciate your kind words and look forward to serving you again. Wishing you a good season of golf ahead.

Posted 9 months ago

“Yes all great , hubby very pleased with birthday present of shoes, socks and gloves 👍 Happy hubby Sue x”

Helpful Report

Posted 9 months ago

Hi Sue, thank you for your feedback. We're glad your husband was pleased with his birthday gifts and that everything was just right. Wishing you both a good season of golf ahead.

Posted 9 months ago

“Great to deal with, good pricing and quick delivery, good quality golf trolley, I’ll buy again from here”

Helpful Report

Posted 9 months ago

Hi Gordon, thank you for your feedback. We're glad you were happy with the price, delivery, and quality of your golf trolley. We’re delighted to hear you’d shop with us again. Wishing you a good season of golf ahead.

Posted 9 months ago

“Good prices good selection and speedy delivery.”

Helpful Report

Posted 9 months ago

Hi Alan, thank you for your feedback. We're pleased you were happy with the range of products, prices, and speedy delivery. Hope you enjoy your golf this season.

Posted 9 months ago

“Received my order quickly and in good condition.”

Helpful Report

Posted 9 months ago

Hi, thank you for your feedback. We're pleased your order arrived quickly and in good condition. We hope to see you again at TGSO.

Posted 9 months ago

“Purchased a pair of Sunderland Mens Waterproof trousers. They were very competitvely priced, delivered withing a few days of placing the order. Communication from Golf Shop Online was great. Very pleased with my purchase and will use and recommend The Golf Shop Onlie”

Helpful Report

Posted 9 months ago

Hi Tony, thank you for your feedback. We're pleased you were happy with your Sunderland waterproof trousers, the delivery, and the communication received. We really appreciate your recommendation. Wishing you a good season of golf ahead.

Posted 9 months ago

“Easy to order, standard delivery arrived earlier than expected. Very pleased with my Footjoy shoes in a wide fitting.”

Helpful Report

Posted 9 months ago

Hi Tony, thank you for your feedback. We're glad you found ordering easy and that your delivery arrived sooner than expected. Great to hear you’re pleased with your FootJoy shoes. Wishing you a good season of golf ahead.

Posted 9 months ago

“Very fast service.”

Helpful Report

Posted 9 months ago

Hi Jamie, thank you for your feedback. We're pleased you were happy with the service received. Hope you enjoy your golf this season.

Posted 9 months ago

“Excellent choice of golf gear. Decent prices. Slow carriage to Guernsey but worth waiting for. Overall great service.”

Helpful Report

Posted 9 months ago

Hi Richard, thank you for your feedback. We're glad you were happy with the range of products and the service received. We appreciate your patience with the delivery to Guernsey. Hope you enjoy your golf this season.

Posted 9 months ago

“It must be made clear before commitment to ordering that DPD deliveries will require signature, even for a box of golf balls and 2 gloves. You won't even know your projected timeslot until well into that morning which can be too late to avoid potentially disastrous defaults.”

Helpful Report

Posted 9 months ago

Hi Thank you for your feedback. We’re sorry to hear you weren’t happy with the delivery process. DPD does require a signature for all parcels as standard, which helps ensure safe delivery. We take on board your comments about making this clearer before checkout and will review how we communicate this information going forward. We appreciate you taking the time to share your experience. Many thanks The Golf Shop Online

Posted 9 months ago

“My trousers arrived punctually. I ordered two pairs to ensure the correct fit and will be returning one pair.”

Helpful Report

Posted 9 months ago

Hi, thank you for your feedback. We're pleased your order arrived promptly. Our rreturn policy makes exchanges and returns easy if you ever need to. Wishing you a good season of golf ahead.

Posted 9 months ago

The Golf Shop Online is rated 4.9 based on 9,803 reviews