The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 9,850 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 9,850 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

Write Your review

Tell us how The Golf Shop Online made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Golf Shop Online 5 star review on 14th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Orderd 22nd may,and item not dispatched until 26th (25 bhol),even so leaves 23rd sat 24th sun to have dispatched Eventually received on 28th, I was assuming an online service would be working sa/sun or maybe b/hol Monday as I could have bought at local AG on sat or Monday without waiting 6days.item fine service not so.”

Helpful Report

Posted 1 month ago

Thank you for your review. Having looked into your order, I can see it was placed over the bank holiday weekend when couriers were not collecting from us. Although our team was working on the Monday to prepare orders, collections did not resume until Tuesday 26th, when your order was dispatched. It was then delivered on Thursday 28th. We appreciate that local shops may have been open over the weekend and understand this may have led to different expectations regarding delivery times. However, your order was processed and delivered within the courier's standard transit timeframe once collections resumed. We value your feedback and appreciate your understanding.

Posted 1 month ago

“Excellent service, goods arrived in good time and are excellent quality.”

Helpful Report

Posted 1 month ago

Hi John, thank you for your feedback on the service received. We are pleased your order arrived promptly and that you were happy with the quality of the goods. We hope to see you again at TGSO.

Posted 1 month ago

“Just taken delivery of a Powerkaddy, simple to order, was able to change delivery date to suit no problems at all.”

Helpful Report

Posted 1 month ago

Hi Chris, thank you for your feedback on your Powakaddy purchase. We are pleased you found the ordering process simple and that changing the delivery date was straightforward. We hope to see you again at TGSO.

Posted 1 month ago

“Got exactly what I expected 2 days earlier than expected. I call that a result and would not hesitate to recommend or use3 Golf shop Oline again.”

Helpful Report

Posted 1 month ago

Hi Euan, thank you for your feedback on the service received. We are pleased your order arrived earlier than expected and met your expectations. We hope to see you again at TGSO.

Posted 1 month ago

“I recently purchased an electric golf trolley from the golf shop on line, and from my initial enquiry, many questions through to my subsequent purchase, all staff were very knowledgeable polite and helpful, I even met Mark Crossfield.”

The Golf Shop Online 5 star review on 3rd June 2026

Helpful Report

Posted 1 month ago

Hi Darran, thank you for your feedback on the service received. We are pleased you were happy with the support from the team and your experience from enquiry through to purchase. We hope to see you again at TGSO.

Posted 1 month ago

“Recently purchased two golf tops and subsequently carried out and exchange on one for a different colour. All very straightforward. Very happy with the service and products.”

Helpful Report

Posted 1 month ago

Hi, thank you for your feedback on the service received. We are pleased you were happy with the products and found the exchange straightforward. We hope to see you again at TGSO.

Posted 1 month ago

“Excellent customer service, great product range”

Helpful Report

Posted 1 month ago

Hi, thank you for your feedback. We are pleased you were happy with the customer care and the product range. We hope to see you again at TGSO.

Posted 1 month ago

“Excellent and speedy service. Lovely product & good value for money”

Helpful Report

Posted 1 month ago

Hi Ish, thank you for your feedback on the product and the service received. We are pleased you were happy with the speedy delivery, quality and value for money. We hope to see you again at TGSO.

Posted 1 month ago

“Easy to find, easy to order.”

Helpful Report

Posted 1 month ago

Hi Kev, thank you for your feedback on the service received. We are pleased you found the website easy to use and ordering straightforward. We hope to see you again at TGSO.

Posted 1 month ago

“Delivered promptly. Thank you.”

Helpful Report

Posted 1 month ago

Hi Helen, thank you for your feedback. We are pleased you were happy with the prompt delivery. We hope to see you again at TGSO.

Posted 1 month ago

“Excellent product, arrived the day after ordering. Thank you !”

Helpful Report

Posted 1 month ago

Hi, thank you for your feedback on the product and the service received. We are pleased you were happy with the quick delivery. We hope to see you again at TGSO.

Posted 1 month ago

“Product range, prices and delivery all first class First use - but would not think twice about using again. Highly recommended.”

Helpful Report

Posted 1 month ago

Hi, thank you for your feedback on the service received. We are pleased you were happy with the product range, prices and delivery, and that your first experience met expectations. We are grateful for your recommendation. We hope to see you again at TGSO.

Posted 1 month ago

“Fantastic service I bought some clothing and when it arrived it was to big I did what I had to do and within a few days it was exchanged and I was on the golf course. Will buy again without any doubt”

Helpful Report

Posted 1 month ago

Hi Kevan, thank you for your feedback on the service received. We are pleased the exchange was handled quickly and that you were back out on the golf course in no time. We hope to see you again at TGSO.

Posted 1 month ago

“good price and very quickly deliverd”

Helpful Report

Posted 1 month ago

Hi Simon, thank you for your feedback on the price and delivery. We are pleased you were happy with both and that everything arrived quickly. We hope to see you again at TGSO.

Posted 1 month ago

“Excellent service. Great comms. Good delivery / tracking process. Definitely recommend.”

Helpful Report

Posted 1 month ago

Hi, thank you for your feedback on the service received. We are pleased you were happy with the communication and the delivery and tracking process. We are grateful for your recommendation. We hope to see you again at TGSO.

Posted 1 month ago

“The service was excellent. The product was excellent. Delivery was excellent. Highly recommend The Golf Shop Online. 👍”

Helpful Report

Posted 1 month ago

Hi Colin, thank you for your feedback. We are pleased you were happy with the product, delivery and the service received. We are grateful for your recommendation. We hope to see you again at TGSO.

Posted 1 month ago

“Quick delivery!”

Helpful Report

Posted 1 month ago

Hi Michael, thank you for your feedback. We are pleased you were happy with the quick delivery. We hope to see you again at TGSO.

Posted 1 month ago

“Nice website easy to follow. Great postal options.”

Helpful Report

Posted 1 month ago

Hi Nick, thank you for your feedback. We are pleased you found the website easy to use and were happy with the delivery options available. We hope to see you again at TGSO.

Posted 1 month ago

“Excellent value and service”

Helpful Report

Posted 1 month ago

Hi, thank you for your feedback on the service received. We are pleased you were happy with the value and overall experience. We hope to see you again at TGSO.

Posted 1 month ago

“Great price delivery was spot-on well worth the price”

Helpful Report

Posted 1 month ago

Hi Martin, thank you for your feedback on the service received. We are pleased you were happy with the price and the on-time delivery. We hope to see you again at TGSO.

Posted 1 month ago

The Golf Shop Online is rated 4.9 based on 9,850 reviews