The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 8,491 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 8,491 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and fast delivery”

Helpful Report

Posted 2 months ago

Hi Mark, thank you for your review. We’re pleased you found ordering easy and that your delivery was fast. Hope you enjoy your golf this season.

Posted 2 months ago

“Quick delivery and no problems with the product”

Helpful Report

Posted 2 months ago

Hi Scott, thank you for your review. We’re pleased your order arrived quickly and you had no issues with the product. Hope you enjoy your golf this season.

Posted 2 months ago

“Could not say anything bad about this shop. I ordered the wrong item by mistake and they refunded me immediately. I then ordered what I needed and had the item within a few days. Very good customer service.”

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Posted 2 months ago

Hi, thank you for your review. We’re pleased we could quickly sort your order and that the replacement item arrived promptly. Wishing you a good season of golf ahead.

Posted 2 months ago

“Good price and fast delivery”

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Posted 2 months ago

Hi Graham, thank you for your review. We’re pleased you were happy with the price and fast delivery. Hope you enjoy your golf this season.

Posted 2 months ago

“My order hasn't arrived yet”

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Posted 2 months ago

Hi Damian, Apologies for the delay with your order. We sent it via Royal Mail on 24th November, and according to the tracking information, it was delivered today at 11:40am. If you haven’t received it or there are any issues with the order, please get in touch with us and we’ll be happy to help resolve it as quickly as possible. We always want to make sure our customers receive their orders safely and on time. Kind regards, Julia The Golf Shop Online Team

Posted 2 months ago

“I love this site. They are so helpful and always have a good price. I cannot fault their service. Keep up with the brilliant work.”

Helpful Report

Posted 2 months ago

Hi Andrea, thank you for your review. We’re pleased you find our service helpful and the prices good. Wishing you a good season of golf ahead.

Posted 2 months ago

“I ordered winter wheels for my `power Caddy trolly. They arrived the next day and work like a treat. The online ordering is made easy and has good offers and levels of stock.”

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Posted 2 months ago

Hi Mr Zellner, thank you for your review. We’re pleased your PowaKaddy wheels arrived quickly and are working well, and that you found the ordering process easy with good offers. Hope you enjoy your golf this season.

Posted 2 months ago

“GOOD PRICE. SPEEDY DELIVERY. WOULD USE AGAIN”

Helpful Report

Posted 2 months ago

Hi Anthony, thank you for your review. We’re pleased you were happy with the price and speedy delivery. Thank you for considering purchasing with us again, and we hope to see you again at TGSO.

Posted 2 months ago

“Prompt and efficient response to the order. Well done.”

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Posted 2 months ago

Hi, thank you for your review. We’re pleased you were happy with the prompt and efficient handling of your order. Wishing you a good season of golf ahead.

Posted 2 months ago

“Excellent product excellent service”

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Posted 2 months ago

Hi Derek, thank you for your review. We’re pleased you’re happy with the product and the service received. Wishing you a good season of golf ahead.

Posted 2 months ago

“Excellent service threw out, easy to order, quick tracked delivery. 5 star customer service also.”

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Posted 2 months ago

Hi Leanne, thank you for your review. We’re pleased you were happy with the service, easy ordering, and quick tracked delivery. Hope you enjoy your golf this season.

Posted 2 months ago

“Still haven’t received it.”

Helpful Report

Posted 2 months ago

Hi Nigel, We can see that your order was delivered on 30th November at 10:57am. If you haven’t received it, please get in touch with us at customerservices@thegolfshoponline.co.uk and we’ll be happy to investigate this for you. We want to make sure every order reaches our customers safely, so please contact us and we’ll work with you and the courier to resolve the issue as quickly as possible. Kind regards, Julia The Golf Shop Online Team

Posted 2 months ago

“Ordered the Ping Traverse golf cart bag, easy to order, free delivery, item arrived within 4 working days, perfect.”

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Posted 2 months ago

Hi Colin, thank you for your review. We’re pleased your Ping Traverse golf cart bag arrived quickly and that you found the ordering process easy. Wishing you a good season of golf ahead.

Posted 2 months ago

“Good service as usual”

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Posted 2 months ago

Hi Roger, thank you for your review. We’re pleased you’re happy with our service as usual. Wishing you a good season of golf ahead.

Posted 2 months ago

“Great service, great price. Goods arrived next day as promised.”

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Posted 2 months ago

Hi Jess, thank you for your review. We’re pleased you were happy with the service, price, and that your order arrived next day as promised. Wishing you a good season of golf ahead.

Posted 2 months ago

“I was very impressed with the communications about my delivery, and speed of receiving it. I was also very impressed with the quality of the ProQuip Ladies Pro-Tech Winter Tech Golf Trousers in Navyxsmallx31. They are a snug fit for me being a 10/12. Different makes differ in the same sizes! For this reason I have ordered the same trousers in Navy/medium/31 so that I can fit my top layers into them comfortably for winter golf! I shall wear my small pair when it is warmer - with one layer!”

Helpful Report

Posted 2 months ago

Hi Jane, thank you for your review. We’re pleased you were happy with the delivery updates and the quality of the ProQuip trousers, and that the sizing worked well for layering. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 2 months ago

“Husband very happy with his Ecco shoes”

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Posted 2 months ago

Hi, thank you for your review. We’re pleased your husband is happy with his Ecco shoes. Wishing you a good season of golf ahead.

Posted 2 months ago

“Great service prompt great product 👍👍👍”

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Posted 2 months ago

Hi Nigel, thank you for your review. We’re glad you were happy with the product and the service received. Hope you enjoy your golf this season.

Posted 2 months ago

“Very pleased with service. Only thing that spoilt it was wrong colour bag arrived.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your review and feedback. We’re glad to hear you were pleased with our service. You mentioned receiving the wrong colour bag—our records show the Black/Grey colour was ordered. If this isn’t what you received, please get in touch with us and we’ll sort it out straight away. Kind regards, Julia The Golf Shop Online

Posted 2 months ago

“Fast service/delivery. Competatuve prices.”

Helpful Report

Posted 2 months ago

Hi Lisa, thank you for your review. We’re pleased you were happy with the fast delivery and competitive pricing. Wishing you a good season of golf ahead.

Posted 2 months ago

The Golf Shop Online is rated 4.9 based on 8,491 reviews