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The Golf Shop Online Reviews

4.9 Rating 10,422 Reviews
97 %
of reviewers recommend The Golf Shop Online
Company Reviews Product Reviews
9,498
 Metrics
4.9
Based on 10,422 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read The Golf Shop Online Reviews

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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Rehan Qazi
Verified Buyer
“I still haven't received my order. DHL have been abysmal. It's been over a week and there's no way for me to contact them. Just automated stuff which is sending me in a loop”
Helpful Report
(Merchant_and_product) - Posted 4 days ago
Hi Rehan, We're very sorry to hear that you still haven't received your order. My colleague Dan has been chasing this up with DHL, and we will continue to keep you updated while we work to get this resolved as quickly as possible. We do also use other couriers, so for any future orders, please let us know and we'll be happy to arrange an alternative delivery service to avoid the same issue happening again. We're sorry again for the inconvenience and appreciate your patience while we get this sorted for you. Kind Regards Julia The Golf Shop Online
Posted 2 days ago
Simon Nand-Lal
Verified Buyer
“Excellent as always”
Helpful Report
(Merchant_and_product) - Posted 4 days ago
Hi Simon, thank you for your review and continued support. We’re glad to hear you’re happy with your experience with us. We really appreciate you choosing TGSO and hope to see you again soon.
Posted 3 days ago
Nigel Brown
Verified Buyer
“Delivery on time, well packaged I would highly recommend the golf shop 5⭐️”
Helpful Report
(Merchant_and_product) - Posted 4 days ago
Hi Nigel, thank you for your review and recommendation. We’re glad to hear your order arrived on time and was well packaged. We really appreciate your kind words and hope to see you again at TGSO.
Posted 3 days ago
John Cocking
Verified Buyer
“Rapid delivery, quality service”
Helpful Report
(Merchant_and_product) - Posted 5 days ago
Hi John, thank you for your review. We’re glad to hear you were happy with the service and quick delivery. We really appreciate your feedback and hope to see you again at TGSO.
Posted 3 days ago
Ian Wales
Verified Buyer
“Excellent service, great product at a good price, speedy delivery”
Helpful Report
(Merchant_and_product) - Posted 5 days ago
Hi Ian, thank you for your review. We’re glad to hear you were happy with the product, found it at a good price and received it quickly. We really appreciate your kind words and hope to see you again at TGSO.
Posted 3 days ago
Kevin Crookall
Verified Buyer
“Great price and delivered ahead of time”
Helpful Report
(Merchant_and_product) - Posted 5 days ago
Hi Kevin, thank you for your review. We’re glad to hear you found a great price and that your order arrived earlier than expected. We really appreciate your feedback and hope to see you again at TGSO.
Posted 3 days ago
Pamela Whisker
Verified Buyer
“Great service. Order came within a few days. Son really happy with his new golf bag”
Helpful Report
(Merchant_and_product) - Posted 5 days ago
Hi Pamela, thank you for your review. We’re glad to hear your order arrived within a few days and that your son is really happy with his new golf bag. We really appreciate your kind words and hope he enjoys using it this season.
Posted 3 days ago
Haoyuan Xuan
Verified Buyer
“An absolutely fantastic fitting experience! A special thanks to Jackson for his professionalism, patience, and expertise. highly recommended”
Helpful Report
(Merchant_and_product) - Posted 5 days ago
Hi Haoyuan, thank you for your review and recommendation. We’re glad to hear you had such a positive fitting experience and that Jackson made you feel well looked after with his knowledge and patience. We really appreciate your kind words and hope to see you again at TGSO.
Posted 3 days ago
Neil Spendiff
Verified Buyer
“Absolutely brilliant from easy ordering to a smooth delivery , bought the graphite cobra XL2 set including a fantastic cart bag , have already used them and love them . Had a few queries. and asked Dan TGSOL PGA and he gave a quick response and put my mind at rest ,will definitely use the golf shop online again 👍”
Helpful Report
(Merchant_and_product) - Posted 5 days ago
Hi Neil, thank you for your review. We’re glad to hear you’re enjoying your Cobra XL2 set and cart bag, and that you found the ordering and delivery process smooth. It’s also good to hear Dan was able to answer your questions quickly and put your mind at rest. We really appreciate your support and look forward to seeing you again at TGSO.
Posted 3 days ago
Anonymous
Verified Buyer
“My husband was absolutely delighted with the sweaters, they are good quality and received in the specified time. He's thinking about ordering more so well done to all concerned.”
Helpful Report
(Merchant_and_product) - Posted 5 days ago
Hi, thank you for your review. We’re glad to hear your husband is delighted with the sweaters and that he’s happy with the quality and delivery. We hope he enjoys wearing them and look forward to seeing you again at TGSO.
Posted 3 days ago
Andrew Crawford
Verified Buyer
“Fast delivery and love my new shoes.”
Helpful Report
(Merchant_and_product) - Posted 5 days ago
Hi Andrew, thank you for your review. We’re glad to hear you love your new golf shoes and that they arrived quickly. Hope you enjoy your golf this season.
Posted 3 days ago
Philip Cort
Verified Buyer
“Best price and quick delivery”
Helpful Report
(Merchant_and_product) - Posted 5 days ago
Hi Philip, thank you for your review. We’re glad to hear you found a great price and that your order arrived quickly. We really appreciate your feedback and hope to see you again at TGSO.
Posted 3 days ago
BARRY SLATER
Verified Buyer
“Very please with my purchase.”
Helpful Report
(Merchant_and_product) - Posted 6 days ago
Hi Barry, thank you for your review. We’re glad to hear you’re very pleased with your purchase. We really appreciate your feedback and hope to see you again at TGSO.
Posted 3 days ago
Innes Chapman
Verified Buyer
“Excellent prices, prompt delivery and very prompt with refund of an item which was too big.”
Helpful Report
(Merchant_and_product) - Posted 6 days ago
Hi Innes, thank you for your review. We’re glad to hear you were happy with our prices, prompt delivery and the quick refund for the item that was too big. We really appreciate your feedback and hope to see you again at TGSO.
Posted 3 days ago
Julie Selby
Verified Buyer
“Quick delivery and a lovely quality golf top”
Helpful Report
(Merchant_and_product) - Posted 6 days ago
Hi Julie, thank you for your review. We’re glad to hear you’re happy with the quality of your golf top and that it arrived quickly. We hope you enjoy wearing it this season.
Posted 3 days ago
Nicholas Rote
Verified Buyer
“I am very satisfied with my purchases from the Golf Shop online.”
Helpful Report
(Merchant_and_product) - Posted 6 days ago
Hi Nicholas, thank you for your review. We’re glad to hear you’re happy with your purchases from TGSO. We really appreciate your feedback and hope to see you again soon.
Posted 3 days ago
Jamie Phippen
Verified Buyer
“Bought 3 footjoy t-shirts. My order was dispatched quickly & i received an email from golf shop online saying they were upgrading my postage to dispatch it quicker for free. Found this a nice touch & felt like my custom was greatly appreciated. Once again thank you”
Helpful Report
(Merchant_and_product) - Posted 6 days ago
Hi Jamie, thank you for your review. We’re glad to hear your order arrived quickly and that you appreciated the free postage upgrade. It’s lovely to know this made you feel valued as a customer. We really appreciate your support and hope to see you again at TGSO.
Posted 3 days ago
Irene Gray
Verified Buyer
“Fast delivery and excellent quality Thankyou ☺️”
Helpful Report
(Merchant_and_product) - Posted 6 days ago
Hi Irene, thank you for your review. We’re glad to hear you were happy with the quality of your purchase and the fast delivery. We really appreciate your kind words and hope to see you again at TGSO.
Posted 3 days ago
Anonymous
Verified Buyer
“Only ordered some gloves delivered very quickly”
Helpful Report
(Merchant_and_product) - Posted 6 days ago
Hi, thank you for your review. We’re glad to hear your gloves arrived quickly. We really appreciate your feedback and hope to see you again at TGSO.
Posted 3 days ago
Anonymous
Verified Buyer
“I ordered the wrong handed glove by mistake only realising after purchase, one quick email and the issue was sorted straight away and the package was still dispatched and arrived the next day. Great customer service”
Helpful Report
(Merchant_and_product) - Posted 6 days ago
Hi, thank you for your review. We’re glad to hear our team was able to sort out the glove mix-up quickly and that your order still arrived the next day. We really appreciate your kind words and hope to see you again at TGSO.
Posted 3 days ago
The Golf Shop Online is rated 4.9 based on 10,422 reviews
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