“I have ordered items from you twice and with us living in the channel islands the service you give us we cannot fault, also the goods you provide are great. Thank You
Venita”
“A disappointing experience.We paid for quick delivery to our friends but , instead, the cushions + personalised printed card was sent to us - then I had to go to the added expense and bother , to post the items to our friends.We will not use this website again.”
Dear Alexandra I am sorry that you are not happy. I have checked the order and you did not include a delivery address hence that is why it was delivered to your home address. This would have been on the Order Confirmation.
“Excellent service from start to finish. I made a mistake in the engraving I wanted but on 'phoning the next morning this was changed immediately - I was very impressed.”
“Do not use!!!!! Received an engraved clock from them with letters missing. The message was fine when I put the order through and they couldn’t have been any less helpful. Called to get advice about what could be done and was basically called a liar and told it was my fault and I was stuck with it! Terrible customer service”
Hi David - I am sorry you are not happy. I have checked the order you placed and the preview you saw at the time of placing the order is what gets engraved as we have an automated system. You would have also received a confirmation email which should be checked. Also any staff caught calling a customer a liar would be sacked. We have an open office so manager can here all conversations.
“Ordered a christening bracelet for my granddaughter and I am extremely pleased with the purchase. The quality is amazing and delivery was very prompt. Thank you.”
“Avery pleasant shopping experience. A good solid company. Packages arrived in good order well presented and speedily. Very impressed. I chose Name a Rose, a lighted bottle and a gift drawer. All are very good value for money and very pretty. Gifts are little extras for my daughters 30th Birthday. I tried to find gifts she wont expect. She is off to Paris for her main present. I definitely recommend this company and will use them again.”
