“A really beautiful frame ordered for a birthday gift. It arrived with a crack in the glass as it was not packaged well, I raised this and was advised it would raised internally however, the replacement arrived packaged exactly the same and a corner of the glass on the inside of the frame was broken off and sharp to handle. I advised that I wanted a refund because twice, l received a damaged picture frame. I was offered a discount twice and advised that the second frame could still be used as the damage was on the inside of the frame. I ordered and paid for a picture frame which should have been in perfect condition on receipt especially as it was a gift, not a damaged picture frame and a discount does not cut it for poor customer service which does not change the fact that the picture frame is still damaged. I am totally disgusted with the customer service and not order again.”
“Easy to use website, selection of gifts to choose from. My order was for my brothers 21st birthday. I realised that I had not put his delivery address on the order. I emailed the company and they were happy to correct the delivery address. My brother received his gift and was very happy with it. Will deffinately use again.”
“Ordered a beautiful glass paperweight from the gift experience. Lovely pink colour and the engraving was just as shown on the photo illustration,which was a very helpful feature during the ordering process. Only took a few days to arrive, in perfect condition.”
“Ordered 2 x Bone China mugs to give as a gift to friends on their 60 wedding anniversary.
The ordering was easy, delivery was prompt.
Packed nicely just leaving me to place in the gift bag.
Will certainly order again from The Gift Experience”
“Excellent quality; easy to order online and delivered on expected date. I will definitely use the Gift Experience again when I need a unique present.”
“was very pleased with the gift it was a present for my daughter and grandaughters my son in law passed away suddenly and it was the most appropriate gift i could every think of thanks again”
“I was looking for something personal for my husband and I is 20th anniversary …I was delighted to find the china cups which I could personalise and the candle. The service was excellent and speedy.”
“The gift was even better than I expected! Easy to order, bespoke message exactly replicated and delivered on time. The recipients were particularly pleased!”
“Ordered a gift from gift experience and I was really pleased with how it was delivered wrapped well and made protectable and the overall gift was to very high quality”
“The Gift Experience is a great company to deal with. I have made three purchases from them and each time the service has been excellent and the quality of goods has been top rate. I highly recommend this company”
