“It’s the perfect gift for my girlfriend as it’s our first year anniversary and would love to take her on a hotel break as it would be the most perfect time as I want to ask her to marry me”
“The personalised pillow for my gran’s 80th birthday was beautiful and she loves it. The customer service was outstanding. During these difficult times, we are unable to visit her so I emailed asking if I could give an alternative delivery address as couldn’t do this at checkout online. I had an almost immediate response and it was arranged with no billing info included in the package as it was a gift. The deliver was made sooner than expected too! Highly recommended.”
“Brilliant customer service. Very pleased with the product. No quibbles when a mistake was found. They replaced the item very quickly. Would definitely recommend”
“Product ordered was a lovely present for my friend who’s dad passed away. Delivery time was very quick also. Highly recommend ordering from here and I will be doing so again in the future.”
“I ordered 2 items, cushions and a card, both for my daughters 1st anniversary, so they were special and it was important she received them on time. The cushions turned up okay and we're nice but the card didn't. I sent an email chasing it up and got told it was on its way, no apology for it not arriving yet. A couple of weeks later I asked for a refund because it had disappointedly not turned up, the reply stated it would be in the bottom of the box the cushions were in and that we must have missed it because it is "well camouflaged". Firstly it wasn't in there because we recycled the box and broke it down into pieces, secondly, why would you send something in the bottom of the box which is easily missed.
I replied and said it definitely wasn't in the box and can I please have a refund, the reply came back saying "I have refunded the card", that was it, no apology or anything.
My daughter did not get a 1st anniversary card from her parents and that upsets me, therefore, I will not be using this company again.”
“Had to check on delivery date and they came back within hours and the info was totally correct. The decanter was good and solid and definitely value for money. Would recommend.”
“The gift that I ordered was a cushion for Our 40th
( Ruby) wedding anniversary, with relevant pictures and dates of the 40 years of our life.
The product was very good quality and, my wife loved it. Also the service was excellent.”
