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The Gift Experience Reviews

4.6 Rating 15,301 Reviews
93 %
of reviewers recommend The Gift Experience

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Ordered my item very pleased with item very good customer service and prompt delivery service recommend to everyone who knows me
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Posted 5 years ago
Item was great but delivery was extremely slow and they didn’t respond very helpfully with my query.
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Posted 5 years ago
Arrived quickly and safely , even in these difficult times! My daughter and son-in-law loved it - I sent it for their silver wedding anniversary . Obviously no celebrations were possible but the lovely plaque helped make the day at least a bit special. ! Thank you🤗
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Posted 5 years ago
Awful customer service I had to chase my order for days when the company should of done the chasing! I missed my grandads anniversary as no one could tell me where it had been “dumped” never again!!
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Posted 5 years ago
I was very pleased how easy it was to personalise the Golden Wedding gift. It arrived to my address on the date given, in order for me to gift wrap etc. My friends were really pleased with their personalised Wine Glasses. Especially as they had received a bottle of champagne.
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Posted 5 years ago
Beautiful delicate crystal glasses with perfect personal engraving. Also arrived in such good time considering the current Covid19 difficulties. Very pleased with products & service received.
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Posted 5 years ago
Easy online ordering on a good range of products. Quick delivery.
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Posted 5 years ago
Loved the product however order came wrong the 1st time round. My order was half correct as the engraving had the correct name and message then the last line was incorrect which i cant understand how they got it wrong? It had Love from Wendy? All i wanted was loads of love??? I emailed on the weekend so knew that it would have needed time to be answered too however took a long time on monday to reply when i sent several emails that day also. A new one was sent quite quick considering the pandemic. The new one is correct and now can be gifted.
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Posted 5 years ago
Excellent service.The item arrived in good time and was so perfectly packed ensuring no damage. I was very happy with the service i received and will be recommending to family and friend's.
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Posted 5 years ago
Beautiful gifts and a great service .
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Posted 5 years ago
I bought this gift as a Ruby wedding present for my daughter and husband.. I was really pleased at the speed it was deli ered and the quality of the glass...
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Posted 5 years ago
Still not received the items a month after ordering. I completely understand the delay but a month is a bit extreme. When I emailed to get advise on when I would receive it I got a rude response. I did not mean to offend anyone just wanted to make sure it had worked. Very disappointed and no idea if I will receive the order or not
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Posted 5 years ago
Perfect gift, would definitely use this company again for special occasions!
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Posted 5 years ago
The gift was 2 weeks too late for the event and they haven't sent my money back for an order I cancelled after 2 weeks of waiting not very good they are holding my money not very good customers relations.
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Posted 5 years ago
Arrived quickly and was excellent quality. Would recommend this company.
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Posted 5 years ago
My purchase of a gift & card was for our son's 30th birthday during the lockdown. He was made up with them. The only thing I would improve on is the notification of delivery, there was none, the first thing I knew was from his girlfriend saying that it had been delivered where she had to retrieve & hide till the day.
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Posted 5 years ago
Good value Arrived on time No hassle
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Posted 5 years ago
I'd been let down by another company and discovered this website selling the same item I wanted to send to my friends little girl for her 7th birthday. Needless to say the service received from The Gift Experience was brilliant and most importantly left a child very happy with her birthday delivery. Thank you
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Posted 5 years ago
Excellent website. Easy to navigate. Excellent product.
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Posted 5 years ago
Was very happy with the mug except i would have preferred the writing on back bit larger. Delivery was very quick
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Posted 5 years ago
The Gift Experience is rated 4.6 based on 15,301 reviews