The Flash Centre Reviews

Name: The Flash Centre
Address: Spectrum Point, 164 Clapgate Lane, Birmingham, London
Rating: 4.86

4.9 Rating 1,049 Reviews

97 %

of reviewers recommend The Flash Centre

Company Reviews

Product Reviews

Metrics

4.9

Based on 1,049 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

The Flash Centre 5 star review on 23rd March 2025

Mohammad Iftekharuddin Bunty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff - went above and beyond to solve my issue.”

Helpful Report

Posted 3 years ago

Thanks so much Manuel for your 5 star rating of the Flash Centre! It's so great to hear that you had an awesome experience with our very helpful staff. We're glad that they went above and beyond to solve your issue.

Posted 3 years ago

“After an initial delay due to an order processing error. Parts were delivered in good time and well packed.”

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Posted 3 years ago

“Good quality products with quick and efficient despatch. Excellent service!”

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Posted 3 years ago

Thanks for such a high rating of The Flash Centre, Attila! We really appreciate it and are very pleased to hear that you found our products to have good quality, be shipped quickly and efficiently, and that the overall service you received was excellent!

Posted 3 years ago

“Always great service from the Flash Ctre.”

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Posted 3 years ago

Thank you so much for your 5 star rating of The Flash Centre, David! We really appreciate your support and kind words. We're so glad you had a great experience! It's always great to get such positive feedback.

Posted 3 years ago

“Easy to order and good communications about delivery date and time”

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Posted 3 years ago

Thank you Bob for your glowing 5 star review of The Flash Centre! We really appreciate your kind words about how easy it was to order and the good communication about delivery date and time. Your satisfaction is of utmost importance to us.

Posted 3 years ago

“Good service and delivery on time.”

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Posted 3 years ago

Thank you, Terry, for your 5 star rating of The Flash Centre! We are pleased to hear that you have experienced our good service and delivery on time. We appreciate your kind words and look forward to serving you again soon.

Posted 3 years ago

“Prompt and professional”

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Posted 3 years ago

Thank you for your 5 star rating of The Flash Centre, Neill! We are pleased to hear that you found us to be prompt and professional, and that you are satisfied with the services we provide.

Posted 3 years ago

“Easy website to order from Have used before and is quick reliable service with great products”

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Posted 3 years ago

Thank you very much for the 5-star rating of The Flash Centre! We appreciate you taking the time to share your positive experience with us. We're glad to hear that you found our website easy to order from and that you've had previous reliable experiences with us. We take pride in offering our customers quick service and great products!

Posted 3 years ago

“Absolutely superb. Very fast delivery of a excellent product with a great price.”

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Posted 3 years ago

Thank you so much for your 5 star rating of The Flash Centre, Stephen! We truly appreciate your loyalty and feedback. We are delighted that you were pleased with your purchase. We hope you have a wonderful day!

Posted 3 years ago

“Had a great experience at the flash centre, both online and at their Leeds retail office. I'd recently purchased the new elinchrom 5 flash kit, one of the heads was not working right, I contacted their online support, conversed with a very knowledgable member of staff, i then agreed to take the unit to their leeds site, Graham was super helpful, agreed the unit was not working right and within 24hrs they'd sent me a replacement. A very fast and slick support packed from begging to completion!”

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Posted 3 years ago

Thank you so much for your 5 star rating, Chris! We really appreciate the loyalty you've shown your experience at The Flash Centre. It's wonderful to hear that your online and Leeds retail office experience was great, and we are so pleased that our knowledgeable staff were able to resolve your issue in a timely manner. We truly appreciate you being a loyal customer!

Posted 3 years ago

“£9.95 for the bulb. £9.95 for postage very, very greedy and no warning what the postage would be until they your credit card details.”

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Posted 3 years ago

Hi, thank you so much for the feedback, and sorry to hear you weren't happy with the shipping price. Because of the fragile and normally expensive (on this occasion your order was not expensive, but it was a very fragile item) nature of the products we sell, we exclusively use an express tracked and insured carrier for our deliveries. Whilst this can make a few deliveries a little pricier, hopefully the peace of mind around your delivery makes it worth it. For any orders over £150 shipped to the UK mainland, we do offer this delivery service free of charge, and in response to your feedback we have now setup a free delivery coupon for customers who are signed up to our newsletter. Please feel free to use that coupon on your next order. Sorry to hear that the shipping price was not more obviously visible to you. We do have an option in the cart page to calculate shipping costs before proceeding to check out. Customers can select to pay from the cart or proceed directly to checkout where delivery details are entered and a delivery charge is then displayed on the payment screen. Because shipping varies by location, it is only once address info is entered that we can calulate the shipping. That being said, we are constantly looking for ways to improve our website and will take your comments on board to see if we can make the shipping pricing options more apparent. Thanks for your invaluable feedback, it is greatly appreciated, even if it is negative feedback on this occasion. The TFC Team

Posted 3 years ago

“Fast service! Arrived the next day.”

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Posted 3 years ago

Thank you so much for your kind 5 star rating of The Flash Centre and for being a loyal customer. We are thrilled to hear that you were impressed by our fast service and that your item arrived the next day. We appreciate your support!

Posted 3 years ago

“Helpful staff and very fast delivery”

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Posted 3 years ago

Thank you Deborah for your 5 star rating of The Flash Centre! We are glad that you experienced helpful staff and very fast delivery. It means a lot to us to receive such positive feedback from our customers.

Posted 3 years ago

“Charged me £9.99 to ship a small lead worth £13. Need to review their shipping for items like this. Shame.”

Helpful Report

Posted 3 years ago

Hi, thank you so much for the feedback, and sorry to hear you weren't happy with the shipping price. Because of the fragile and normally expensive (although not on this occasion) nature of the products we sell, we exclusively use an express tracked and insured carrier for our deliveries. Whilst this can make a few deliveries a little pricier, hopefully the peace of mind around your delivery makes it worth it. For any orders over £150 shipped to the UK mainland, we do offer this delivery service free of charge. I can see that the cable you purchased for £12 has a manufacturer retail price of £53. Hopefully the £41 you saved on the cable made up for the few extra pounds paid for a tracked and insured courier service. Thanks again for the feedback, and hope to serve you again soon! TFC

Posted 3 years ago

“Ordered online and as alway’s arrives on time.”

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Posted 3 years ago

Thank you so much for taking the time to give us a 5-star rating! We are overjoyed to hear you had a positive experience with us, especially that you ordered online and, as always, received your items on time. Your continued loyalty means a lot to us at The Flash Centre, and we sincerely appreciate it.

Posted 3 years ago

“Great fast service and they had an item in stock that was unavailable without a special order elsewhere. Recommended”

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Posted 3 years ago

Thank you so much for your 5-star rating and wonderful review! We are thrilled to hear that you had such a great experience with our fast service and that we had an item in stock that was unavailable otherwise. We appreciate the recommendation. Enjoy the product!

Posted 3 years ago

“Best price for my items. Dispatched next day and delivered the day after. Great service.”

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Posted 3 years ago

Thank you so much for your 5 star rating! We are thrilled to hear that you were able to get the best price for your items and that our great service allowed them to be dispatched and delivered the day after you made your purchase. We truly appreciate your kind words and look forward to serving you again soon.

Posted 3 years ago

“I ordered 2x Godox AD600iii's and a Nikon X Pro trigger. Everything from the website to delivery was excellent. I shall definitely use these Guys again.”

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Posted 3 years ago

Thank you so much for the 5 star rating, Nick! We are really pleased to know that everything from the website to the delivery of your Godox AD600iii's and Nikon X Pro trigger has been to your satisfaction. We hope to see you soon at The Flash Centre!

Posted 3 years ago

“Great service and super fast delivery”

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Posted 3 years ago

Thank you so much for your 5 star rating of The Flash Centre! We're thrilled to read that you enjoyed our great service and super fast delivery!

Posted 3 years ago

“Great products and service, thank you”

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Posted 3 years ago

Thank you so much for your 5 star rating of The Flash Centre. We’re so pleased to hear that you had such a great experience with our products and services. We truly appreciate your support. Thank you!

Posted 3 years ago

The Flash Centre is rated 4.9 based on 1,049 reviews