The Flash Centre Reviews

Name: The Flash Centre
Address: Spectrum Point, 164 Clapgate Lane, Birmingham, London
Rating: 4.86

4.9 Rating 967 Reviews

97 %

of reviewers recommend The Flash Centre

Company Reviews

Product Reviews

Metrics

4.9

Based on 967 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Flash Centre 5 star review on 23rd March 2025

Mohammad Iftekharuddin Bunty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a nightmare last minute for a paper backdrop for a shoot and The Flash Centre were easy to contact, helped me over the phone and got a backdrop delivered within 2 days. Really good service, will order again!”

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Posted 3 years ago

“Excellent fast and efficient service. Elinchrom Quadra Li-Ion Battery arrived quickly and was well packed. This particular battery is no longer available in the Netherlands at the Elinchrom importer and I was pleased to be able to order it from the UK. Before ordering at TFC I requested a quote for the same battery from LuxS (UK) but they refused to send anything outside the UK. So 'null points' for them!! Shipping to NL by TFC's shipper UPS was fast and very reasonably priced at £10.00. Import duties/taxes for NL were around 10% and were billed by UPS. For me a great deal and would definitely recommend TFC.”

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Posted 3 years ago

“Purchased an ex demo 17-55 2.8 Nikon lens at a very competitive price. Received in excellent, as new condition and initial use shows the lens performance is as good as I had hoped. Spoke to the store a couple of times and they were very helpful in both occasions. I try to always buy my kit from “real” sellers and The Flash Centre are now on my personal list of trusted sellers.”

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Posted 3 years ago

“The service from TFC is excellent and orders are dealt very efficiently.”

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Posted 3 years ago

“Very efficient service!”

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Posted 3 years ago

“Super fast delivery many thanks.”

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Posted 3 years ago

“You’re the nuts..!”

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Posted 3 years ago

“Super helpful, great service”

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Posted 3 years ago

“Having been introduced to the Flash Centre in Birmingham many years ago, I continue to watch their website and purchase when I need. Kevin and his staff are most helpful,”

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Posted 3 years ago

“Excellent speedy service!”

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Posted 3 years ago

“Excellent service and so helpful. Product knowledge was amazing, and a great help.”

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Posted 3 years ago

“Great prices, service and products as always from TFC, wish they'd open branch nearer me. Let down by the courier: Flash Centre great, UPS less so!”

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Posted 3 years ago

“The items didn’t arrive in time for the shoot. No explanation why dispatch was delayed so long.”

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Posted 3 years ago

Hi Bradley, thank you for the honest review. Whilst it is never nice to see negative customer feedback, it gives us an opportunity to assess what we're doing and improve our service for all our customers. The service you received is not to the standard a valued customer deserves, and is not in line with the very high standard we set for ourselves, so I can only apologise sincerely. We have conducted a thorough internal investigation to find out what went wrong, and ensure it doesn't happen again. I have reached out to you directly with some further details, please check your email inbox. Thanks and apologies again. Mike

Posted 3 years ago

“very surprised by next day delivery, but found the nearly £10 delivery charge for 2 bulbs a bit steep”

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Posted 3 years ago

“Solid reliable retailer with good advice and knowledge to hand.”

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Posted 3 years ago

“Easy ordering process, notifications received and fast next-day delivery as per usual with TFC. Thanks!”

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Posted 3 years ago

“Quick delivery and item arrived intact but cost me £10 postage for 2 bulbs that weigh a few ounces. I missed delivery cost when ordering or I would have cancelled.”

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Posted 3 years ago

“Always great service, knowledgeable support and fast delivery. Don't go anywhere else!”

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Posted 3 years ago

“Looking to upgrade from my D-Lites to include a TTL function, HSS and a mains free option I found The Flash Centre advice and not pushy approach to be very helpful. I moved on to an Elinchrom One/ELC and Skyport Plus solution, with very quick delivery and no fuss. Highly recommended.”

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Posted 3 years ago

“Amazing price and service. Delivery came on time also.”

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Posted 3 years ago

The Flash Centre is rated 4.9 based on 967 reviews