The Flash Centre Reviews

Name: The Flash Centre
Address: Spectrum Point, 164 Clapgate Lane, Birmingham, London
Rating: 4.86

4.9 Rating 970 Reviews

97 %

of reviewers recommend The Flash Centre

Company Reviews

Product Reviews

Metrics

4.9

Based on 970 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Flash Centre 5 star review on 23rd March 2025

Mohammad Iftekharuddin Bunty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really fast and reliable service.”

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Posted 6 years ago

“Fast delivery, the goods were well packed.”

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Posted 6 years ago

“A great price and a quick delivery.I can't fault you on that but I am knocking it down a star as the packaging was way over the top. It was a Benro tripod which was already nicely packaged in its own box. This was then sent in a huge box with yards of bubble wrap and those plastic air pillows, not very environment friendly packaging at all. All it needed was some brown paper wrapped around the Benro box. Come on guys think about the planet when you send things out :-).”

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Posted 6 years ago

Hi Jonathan, thanks for the feedback. When shipping we always like to place products in an outer box because unfortunately, the couriers can sometimes be a bit rough with the deliveries. The last thing we want is an item to arrive dented and potentially damaged, so we don't wrap things in paper we will always box it. The box we used for your order was unfortunately the smallest we had available at the time. In terms of our environmental commitment: - Around 50% of the packaging we use is re-used from other deliveries (in your case it was new packaging though). - We reuse as much padding material in our boxes as we can, and anything we can't re-use gets recycled. - All the packaging materials we use are recyclable - We only buy in bio-degradable packing chips Apologies that you felt the packaging was overkill, we would, of course, be immensely appreciative if you could pop it in the recycling.

Posted 6 years ago

“I've always had excellent service from the Flash Centre. We have lots of studio flash equipment, and I just wouldn't go anywhere else if I wanted anything new or our current equipment needs repairing. The level of advice and expertise is second to none, always making sure you have what you need and being totally fair in how you are dealt with.”

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Posted 6 years ago

“Found the service very good. Package and postage more expensive than other firms I’ve used but overall good.”

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Posted 6 years ago

Thanks for your feedback, it is greatly appreciated and we will take it into consideration. At this current time, we offer free delivery on orders over £150. We do use couriers that provide pre-delivery text slots so when receiving a delivery you know when to be in. These couriers are a touch more expensive than the alternatives, but we hope it's worth it for the service benefits.

Posted 6 years ago

“Great product, good price and prompt delivery. Thankyou.”

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Posted 6 years ago

“The flash centre is definitely my go to supplier for lighting and other photographic equipment. They are super helpful. I know that if I needed any advice or help getting anything setup that I could ring them and they would be only too happy to help.”

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Posted 6 years ago

“Knowledgeable and friendly staff”

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Posted 6 years ago

Thank you so much for the positive review and the kind words. How can we go the extra mile and get five stars next time? Any feedback to improve customer service would be greatly appreciated.

Posted 6 years ago

“Great product selection and reasonably priced. Quick delivery. Have used more than once and will continue to do so.”

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Posted 6 years ago

“Simple nd easy to do business with on equipment that can be complicated.”

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Posted 6 years ago

“I have used Leeds centre for a major purchase and the staff are on point ! Extremely helpful and ensured I had all the background info to make an informed decision. Without a doubt I will use again as a personal visit, for smaller Items I used the web and that was excellent also.”

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Posted 6 years ago

“I needed a such flash cable for 30 year old studio flash lights and had great difficulty obtaining one. My local camera shop recommended The Flash centre, who couldn't have been more helpful. The fact that they spent time and trouble sourcing what I needed, the value of which was only just over £20, was very impressive. They will be my first stop when I start upgrading my studio.”

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Posted 6 years ago

“Helpful and knowledgeable staff, vast range of Elinchrom spares, easily navigable website, rapid dispatch of orders. Whenever I need anything for my Elinchrom gear this is my first point of call.”

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Posted 6 years ago

“Very helpful advice over the phone followed by a speedy delivery when I placed my online order after the phone conversation”

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Posted 6 years ago

“Extremely helpful and knowledgeable, I use them as my go to company for my lighting needs. Strongly recommended.”

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Posted 6 years ago

“Great product at a very competitive price and delivered in a flash!”

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Posted 6 years ago

“Great team to work with, always professional and willing to go the extra mile. Nothing is too much trouble. Always my go to supplier. Definitely recommend.”

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Posted 6 years ago

“Great communication throughout, ast delivery too! I also had an issue with disassembling the product after I set it up for the first time and their response was quick, informative and extremely helpful. Would definitely recommend again.”

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Posted 6 years ago

“Very happy. Shipping was quick and everything was well packed. The whole transaction was painless.”

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Posted 6 years ago

“very knowleagble and helpful giving you no nonsence information”

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Posted 6 years ago

The Flash Centre is rated 4.9 based on 970 reviews