The Fish Society Reviews

Name: The Fish Society
Address: Unit 13 Henley Business Park, Pirbright Road, Guildford, Normandy
Rating: 4.64

4.6 Rating 24,113 Reviews

91 %

of reviewers recommend The Fish Society

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Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 2nd October 2025

La Tartine London Limited

The Fish Society 5 star review on 30th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“not happy about the fish at all.”

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Posted 7 months ago

Hi Customer, We are terribly sorry to read this review regarding the sashimi grade fish. We take all feedback seriously and will be investigating. This is certainly not the experience we would want for our customers. We have sent you an email to address all concerns and to make amends. We look forward to hearing from you. Kind regards, The Fish Society

Posted 7 months ago

“Order never arrived, I am claiming money back on my credit card”

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Posted 7 months ago

“On this occasion very disappointed with level of service and quality of product”

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Posted 7 months ago

“Delivered to wrong address !!”

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Posted 7 months ago

“I never received my order for my Chinese new year family dinner!! I was sent marked S/M lobsters when I ordered M/L and was condescendingly informed that lobsters lose their weight in water. The list goes on! I have written to the Fish Society but never received a reply. Sadly I have cancelled my subscription”

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Posted 8 months ago

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Posted 8 months ago

“Not received”

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Posted 8 months ago

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Posted 8 months ago

“See my message”

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Posted 8 months ago

“I am not happy as the order did NOT arrive frozen. Most of the fish was soft and had liquid in the packs.”

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Posted 8 months ago

“They didn’t.”

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Posted 8 months ago

“It's all fake. I have been told that I receive my profit once my trade is done and later they asked me to pay last time taxes and fees and then you will receive profit. After that all I paid, they asked me to pay more and more then only I received money. And it happened like this more than 4 times and I kept on paying money but I did not receive any sort of money. And some of their staff threatened me to pay money for them, then only I can receive the money. It's nothing but cheating with people's money. There is no concept of paying profits to the people but to cheat with people. Actually I was about to forget about my money before my sister found out about chelsy desmarais. We reported the whole issue to her, even with the fact that we were skeptical at first, but she really surprised me by getting back my money to my bank account. EMAIL : Chelsy_desmarais_70_(@)_gmail_._com. Whats_App : +1 (443) -207-2425”

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Posted 8 months ago

“They didn’t make me happy.”

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Posted 8 months ago

“I’m not here to throw a full-on Karen tantrum, but I guess this might qualify. I purchased the miso cod, which isn’t exactly a budget-friendly option, only to find a special guest (a parasite) in my meal. Lovely. Now, I get it—these things can happen. Fish is fish, and nature sometimes stows away uninvited extras. However, I was only refunded for the item itself. That’s it. When you discover something squirmy in your dinner, it doesn’t exactly make you eager to tuck into the other items on the plate. So, essentially, my "compensation" for an expensive, parasite-ridden meal being ruined was...having it for free, which is the bare minimum. I’d have hoped for a more thoughtful resolution—perhaps a goodwill gesture to restore my confidence. A little customer care would go a long way here. Disappointing experience overall.”

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Posted 8 months ago

“It arrived on time”

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Posted 8 months ago

“Opposite to happy”

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Posted 8 months ago

“The Fish Society unfortunately did not make me happy”

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Posted 8 months ago

“I didn’t receive my order. Placed on the 10th Dec for delivery on 29th Dec, I sent 3 emails and received a response on 2nd Jan saying that DPD had lost my parcel. Then I was refunded and told the item was out of stock. So disappointed as I bought it as a present.”

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Posted 8 months ago

“It didn't!”

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Posted 9 months ago

“Not at all. Trading standards will be informed if I don’t hear soon.”

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Posted 9 months ago

The Fish Society is rated 4.6 based on 24,113 reviews