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The Fish Society Reviews

4.7 Rating 23,046 Reviews
91 %
of reviewers recommend The Fish Society
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Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 16th February 2025
Carina
The Fish Society 5 star review on 8th July 2023
Stephen Squires
The Fish Society 5 star review on 21st January 2023
Marie Wilde
The Fish Society 5 star review on 26th December 2022
Nichola
The Fish Society 5 star review on 25th December 2022
John Hardingham
The Fish Society 5 star review on 25th October 2022
Karen Phillips
The Fish Society 5 star review on 23rd October 2022
Lucy Latham
58
Anonymous
Anonymous  // 01/01/2019
Frozen seafood can be made in high quality please. Please give voucher £100, see if i will buy from you again. Very bad experience before.
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Posted 1 year ago
You didn't make me happy, you sent this random survey about two years after I last ordered from you. Strange communication strategy.
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Posted 1 year ago
Usually really good quality, the rainbow trout was gorgeous (first time trying) but the quality of the rest of the raw fish was just not as mind-blowing as it usually is.
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Posted 1 year ago
They did not
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Posted 1 year ago
No better than locally available and more expensive
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Posted 1 year ago
I WAS NOT IMPRESSED BY YOUR FISH .
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Posted 1 year ago
On time delivery
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Posted 1 year ago
Bad lobster on last order
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Posted 1 year ago
I requested deviened and the request was not met .we were disappointed with your concern when the matters was addressed to yourselves.
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Posted 1 year ago
First time advert says money off fish turns up full cost bye
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Posted 1 year ago
The tuna was full of bones so it didn’t and you highly recommend it on the phone. It was a dinner party where we made poke bowls and ruined it quite frankly
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Posted 1 year ago
Too many emails Total overkill One a month is enough
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Posted 1 year ago
Good morning If it's any consolation, we have other customers who share your view but recently our Chairman wrote a blog on this very topic which you may be interested in reading when you have a moment. https://www.thefishsociety.co.uk/blogs/articles-and-stories/sooooooo-many-emails Kind regards The Fish Society
Posted 1 year ago
It did not. I applied as a new customer expecting the 20% discount offered. I was sent the Welcome code and applied it witin 5 minutes of its arrival. I received an immediate repsonse saying that this code was invalid as it was out of date! This was not a good introduction to the Fish Society and I shall warn my friends against it.
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Posted 1 year ago
Good morning The 20% discount code for new customers is applicable on orders of £60 or more so unfortunately your first order didn't meet the criteria. We are happy for you to use the code on another order so long as it is for £60 or more. If you have any difficulties in applying the code, please let us know by email or call on 01428 687768. Kind regards The Fish Society
Posted 1 year ago
Or unhappy. The fish is fine, but the delivery was poor. The big parcel was left at Mr Thompson's door, only several feet from the road, in plain view. No doorbell ring or knock. Mr Thompson was home but only learned the fish had arrived because a neighbour alerted him. I provided his phone number, so he could have been contacted. I assumed he would have been contacted anyway, since the product is perishable. Please instruct your deliverers to use some common sense! Carole Colsell
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Posted 1 year ago
Quick delivery
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Posted 1 year ago
Unfortunately not a great experience as a first time customer. Ordered caviar for next day delivery prior to the cut off time. It appears from the tracking that it was dispatched on time but it was delivered a day late. Not great for a refrigerated product. I emailed right away to see if the product was suitable for consumption. But only got a response 4 days later.
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Posted 1 year ago
Good afternoon Tim We received your email at 01.34 on 31/12 and responded as quickly as we could on 3/01 Unfortunately our emails are not manned over the weekend or Bank Holidays. We hope you enjoyed the caviar. Kind regards
Posted 1 year ago
Good quality products, but 2-3 marketing emails per day was complete overkill
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Posted 1 year ago
It didn't .... And, I'm sick to death of your emails blitzes. Have tried opting out of your email traffic, but I'm being ignored. I also note other customers feel the same way.
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Posted 1 year ago
Please read my comments above concerning the last delivery of tuna sashimi.
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Posted 1 year ago
Not great, very expensive for the quality.
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Posted 1 year ago
The Fish Society is rated 4.7 based on 23,046 reviews