The Fish Society Reviews

Name: The Fish Society
Address: Unit 13 Henley Business Park, Pirbright Road, Guildford, Normandy
Rating: 4.64

4.6 Rating 24,129 Reviews

91 %

of reviewers recommend The Fish Society

Visit Website

Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 2nd October 2025

La Tartine London Limited

The Fish Society 5 star review on 20th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Expected four prawns same size four dinner party.Had to change our menu as we only had two prawns at the size advertised.Very disappointed!!”

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Posted 1 year ago

Hi Tom, Thank you for your review and your email to the customer service team. We do apologise that you were disappointed and do believe we have made amends in our email correspondence. If we could be of any further assistance, don't hesitate to contact us. customerteam@thefishsociety.co.uk or 0142 8687768 Kind regards, The Fish Society

Posted 1 year ago

“Sadly delivery delivered to wrong house. Fault of dhl. Has really put me off. Frozen food etc, and I was in all day to ensure no issue. Sorry, was really hoping it would be a better experience. Really unsure about re ordering. The fish looks good.”

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Posted 1 year ago

“Not happy with either product emailed fish company have heard nothing back”

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Posted 1 year ago

Good morning Jean We're sorry you didn't receive a reply and are wondering to whom you sent your email. We have searched through our in box at customerteam@thefishsociety.co.uk and cannot find any correspondence from you. Please resend if possible although we have hope we've addressed the issue regarding the mussels below. Kind regards The Fish Society

Posted 1 year ago

“Didn’t make me happy as I thought the prices were excessive and I could get nicer mussels at Morrisons. Good luck to them though”

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Posted 1 year ago

“Expensive. It’s for the rich”

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Posted 1 year ago

“The product is of great quality and taste,thank you”

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Posted 1 year ago

“Communication, interest in my opinion”

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Posted 1 year ago

“It didn’t.”

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Posted 1 year ago

“I have not bought anything from The Fish Society for nearly a year so am surprised to be asked to review a recent order. I have not purchased from them because they are expensive and the product quality, I believe, is often inferior to that of supermarkets with fresh fish counters, such as Morrisons and Waitrose. I am emailed almost everyday, sometimes twice daily which smacks of desperation. The personnel appear rather arrogant and smug - it seems to hurt them to apologise. Some reviews I have read suggest I am not the only person who has been struck by the insincerity of their 'customer service' Hopefully this review annoy them so much that I am removed from their mailing list!”

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Posted 1 year ago

“Frozen seafood can be made in high quality please. Please give voucher £100, see if i will buy from you again. Very bad experience before.”

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Posted 1 year ago

“You didn't make me happy, you sent this random survey about two years after I last ordered from you. Strange communication strategy.”

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Posted 1 year ago

“Usually really good quality, the rainbow trout was gorgeous (first time trying) but the quality of the rest of the raw fish was just not as mind-blowing as it usually is.”

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Posted 1 year ago

“They did not”

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Posted 1 year ago

“No better than locally available and more expensive”

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Posted 1 year ago

“I WAS NOT IMPRESSED BY YOUR FISH .”

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Posted 1 year ago

“On time delivery”

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Posted 1 year ago

“Bad lobster on last order”

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Posted 1 year ago

“I requested deviened and the request was not met .we were disappointed with your concern when the matters was addressed to yourselves.”

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Posted 1 year ago

“First time advert says money off fish turns up full cost bye”

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Posted 1 year ago

“The tuna was full of bones so it didn’t and you highly recommend it on the phone. It was a dinner party where we made poke bowls and ruined it quite frankly”

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Posted 1 year ago

The Fish Society is rated 4.6 based on 24,129 reviews