The Fish Society Reviews

Name: The Fish Society
Address: Unit 13 Henley Business Park, Pirbright Road, Guildford, Normandy
Rating: 4.64

4.6 Rating 24,127 Reviews

91 %

of reviewers recommend The Fish Society

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Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 2nd October 2025

La Tartine London Limited

The Fish Society 5 star review on 20th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“they didn't”

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Posted 10 months ago

“They didn't”

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Posted 10 months ago

“It didn't. You spopke of discounts, or points or whatever, but I saw nothing at checkout and I did not receive the 10% promised. This is not the first time.”

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Posted 10 months ago

Hi Graham, We do apologise for the difficulties found at checkout. We have sent an email in attempts to make amendments. We look forward to hearing from you. Kind regards. The Fish Society

Posted 10 months ago

“The lobster and scallops were acceptable but the frozen oysters are an awful product.”

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Posted 10 months ago

“products could be better”

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Posted 10 months ago

“Poor quality unfortunately”

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Posted 11 months ago

“not at all”

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Posted 11 months ago

“Delivered on right day and on time”

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Posted 11 months ago

“Condition of crab very poor and makes further orders debatable”

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Posted 11 months ago

“The fishcakes were very underwhelming for the price and quality I’m sorry to say. Had far better.”

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Posted 11 months ago

“Easy to order and speedy delivery”

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Posted 1 year ago

“The Fish Society made me happy by supplying some Tuna Steaks. However, they weren't as good as fresh ones.”

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Posted 1 year ago

“No problem with the product, but you should change your delivery company! On the last two occasions (although I was in and waiting at the front door the first time as I had seen the van arriving,) the driver just dumped the goods at the back of the garage. (I hadn’t indicated that this was a safe place to leave)Driver Didn’t even bother to ring the doorbell! The goods were already starting to defrost when I retrieved them, and this must have started even before delivery. I am not inclined to order anything else from you unless you change your delivery company”

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Posted 1 year ago

“Fish quality not in dispute. Three different delivery times non of w high came to fruition and box arrived next day. Poor communication from delivery company left us in the dark at 10pm. That mad is UNHAPPY. Resolution by you very efficient.”

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Posted 1 year ago

“It didn’t”

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Posted 1 year ago

“I sent three emails attached with pictures of my recent purchase. Hear nothing from you guys. To be honest,Have been buying fish from you guys for years! Never expecting these happened! No responses,no apology,no explanations.”

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Posted 1 year ago

Good afternoon Liwen We have now replied to your most recent email. Unfortunately the previous 2 were sent to the courier rather than us but hopefully everything has been resolved now. Please accept our apologies for any inconvenience caused. Kind regards The Fish Society

Posted 1 year ago

“Poor quality product”

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Posted 1 year ago

“Good telephone communication but that’s about it I’m afraid”

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Posted 1 year ago

“Unable to process refunds”

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Posted 1 year ago

“Mainly due to delivery First batch by DHL, receive email for 1 day delay Email sent to fish society one staff reply if food was cold to touch is still SAFE to eat That is unacceptable Then on the 2nd day nothing was received With loads of emails DHL said not their problem, fish said is DHL let them down Well…. Complaint of course made Another staff made reasonable reply but the next day DHL send in soaky melted sashimi item…. This was horrible indeed Luckily is I contacted the staff and makes a complaint otherwise it won’t be having a sensible arrangement from them: throw this batch and they will send in new one with DPD DPD on time thou but just left the box on ground at entrance without saying. But I’m expecting it so I check time to time. Likely will not recommend friends coz it was really annoying to have sudden day off to wait for delivery plus potential food safety hazard”

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Posted 1 year ago

The Fish Society is rated 4.6 based on 24,127 reviews