The Fish Society Reviews

Name: The Fish Society
Address: Unit 13 Henley Business Park, Pirbright Road, Guildford, Normandy
Rating: 4.64

4.6 Rating 24,139 Reviews

91 %

of reviewers recommend The Fish Society

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Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 2nd October 2025

La Tartine London Limited

The Fish Society 5 star review on 20th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery to the wrong property. Fish were semi defrosted on finding out. Delivery company could not have been less interested.”

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Posted 7 years ago

“Good delivery and prompt service, fish packed well and delivered on time”

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Posted 8 years ago

“We ordered crab fish cakes and lobster tails as a Christmas treat. The lobster tails were small and the crab cakes were tasteless. Very disappointed and won't be buying from you in the future.”

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Posted 8 years ago

“I ordered 4 dressed crab of which the white meat was dry and the brown meat had an acrid taste, not nice. I Also ordered 6 packets of peeled brown shrimps they were small and tasted disturbingly like anchovies nothing like I've ever tasted before.as I have caught brown shrimps and cooked and eaten them.I also ordered a catering pack of Northern Atlantic prawns cooked in their shells it is clear to me that these prawns have been crushed at sometimes in their preparation as the shells are soft and broken and some have their heads or tails missing and they taste very oily almost like a faint diesel oil taste not good for a prawn cocktail. I also ordered 6 potted shrimps but they too were over seasoned with some unneeded spice. I did speak to the manager of Fish Society who did credited me £30. He would look into the taste of the peeled shrimps and get back to me, that was over a week ago and no contact yet. My personal view is go elsewhere for cheaper and better produce, I wish I had but I will in future.”

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Posted 8 years ago

“costvery much for 2 can of soup and not told delivery date”

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Posted 8 years ago

“The Jar of lobster Paste was broken and had to be thrown away which is a very expensive way for me R Hughes”

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Posted 9 years ago

“Hello The mussel was ok, the rest of fish ,razorshell and clam , was full of sand. I didn't enjoy and i waste most of them. Regards Antonio”

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Posted 9 years ago

“Sorry, But I was Quite Disappointed,I usually buy 100grm cartons , for £5 . each , from marks & Spencers , But I thought buying 3-4 a week , mostly 4 , was being a bit wasteful and worked out expensive , costing £ 60-80 per month . just for crab sandwiches. Hence why I thought it would be better to buy larger amounts , at cheaper price . Unfortunately your crab is no where near as good quality it was very wet ,almost soggy, and to be honest it worked out dearer, by the time I paid the £10 delivery . I have now decided to see if I can buy from Billingsgate . Sorry I was hoping to have a regular order”

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Posted 9 years ago

Hello Vera I just saw your review. I don’t know if you realised this but you ordered our claw and body meat blend, which is our cheaper white crab meat. It is intended for cooking, not for sandwiches. It sells well. But it does not sell as well as our all claw meat pack, which is in fact one of our best sellers. The claw meat is £16.60 per 227g pack, against £11.80 for the blend. 4 packs cost £59.70 against £41.90. I am sure you would be delighted by the claw meat, which is non-pasteurised and an absolutely top notch product. We have put a £16.60 credit on your account, in case you would like to try it. If you buy one pack and still feel shortchanged, we will refund you in full for the delivery charge. Alistair Blair Customer Services The Fish Society 01428 687768 9-5 Mon-Fri www.thefishsociety.co.uk

Posted 9 years ago

“I'm afraid I was disappointed, it was supposed to be XL but I would have got more for my money if I had purchased dressed lobster from M&S. It certainly was nothing like a previous purchase and didn't even taste fresh. I hadn't expected it to be frozen either, they usually come in a special box with ice.”

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Posted 9 years ago

“DEAR MR JAMES SMITH, FURTHER TO YOUR SECRETARY TELEPHONING US TODAY. WE WISH TO CONFIRM THAT A EMAIL MESSAGE WAS SENT TO MR JAMES SMITH TODAY ALTHOUGH YOUR SECRETARY SAID THAT YOU HAD NOT MENTIONED IT TO HER. HOWEVER, SHOULD YOU NOT HAVE RECEIVED THAT EMAIL FROM US OR YOU HAVE ANY OTHER QUERY PLEASE DO NOT HESITATE TO CALL US AGAIN. YOUR SECRETARY TELEPHONE CONVERSATION OF TODAY REFERS. CHARLIE GOLDSMITH for RICHARD GOLDSMITH.”

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Posted 10 years ago

“Good quality fish but the various herrings and rollmops came frozen in plastic cartons. When defrosting about 30% of them leaked. The frozen brine had cracked the plastic cartons which then leaked all the brine out into the fridge. Needs frost-proof packaging.”

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Posted 10 years ago

“Website does not inhibit buying seafood to be sent to Australia, even when I was happy to pay the £10 postage. Then get email saying it is not viable to send one jar of jellied eels... These were to be a gift to my 82 year old father who was born in Bethnal Green. Such a shame, he has spoken of the famous east end jellied eels for the past 50 years sincewe have been in Australia.”

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Posted 10 years ago

“Good service but horrendously expensive due to high absolute costs & exceptionally high packaging / transport costs. Not the most eco friendly way to obtain fish.”

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Posted 11 years ago

“Much too expensiveo for what one gets , smoked trout ok but 20 Percent more than in supermarket ,herrings in wine and dill , only average Will not be buying again”

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Posted 11 years ago

The Fish Society is rated 4.6 based on 24,139 reviews