The Fish Society Reviews

Name: The Fish Society
Address: Unit 13 Henley Business Park, Pirbright Road, Guildford, Unit 13 Henley Business Park, Pirbright Road, Guildford, Normandy
Rating: 4.62

4.6 Rating 25,117 Reviews

90 %

of reviewers recommend The Fish Society

Visit Website

Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford,
Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 22nd February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would give a minus if I could, customer service was rude when the fish I ordered wasn't going to be delivered until it had been in a warehouse for delivery three days. I said it wasn't acceptable. Was told I couldn't order from them again, yet they kept taking a monthly subscription from me. Awful”

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Posted 1 week ago

“the fish is excellent , . .”

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Posted 1 week ago

“Thank you for the perfect experience. Clear steps for shopping on your website, quick delivery, excellent box and very delicious cod liver. Thank you. I'll come again!”

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Posted 1 week ago

“Ordered whitebait excellent will be ordering again”

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Posted 1 week ago

“Both items on my order were nothing like the quality I expected. The illustrations and descriptions in the product list showed top quality items but I received very poor standard prawns and tasteless fish cakes which had no fish content that I could find and are destined to become bird food. Very disappointing .”

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Posted 1 week ago

“Very clear and efficient site. Delivery easy.”

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Posted 1 week ago

“Please stop sending me 999+ adverts on YouTube, by email and post. EVERY YouTube ad is for fish! It's insane how many adverts we get. I will not order from here again.”

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Posted 1 week ago

“Fabulous service and great products. Arrived swiftly, well packed and very frozen.”

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Posted 1 week ago

“My order was changed somehow. The person at The Fish Society gave impression that he did not care and could not be bothered to apologise. I shall not be using The Fish Society again.”

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Posted 2 weeks ago

So sorry to hear you have had a bad experience - we have sent you an email clarifying that your order was not changed and responded to your other queries. - The Fish Society

Posted 1 week ago

“Quick, efficient”

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Posted 2 weeks ago

“The fish Society always exceles in suplying excelent fish, and delivering it in good condition!”

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Posted 2 weeks ago

“Well packed. Very enjoyable”

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Posted 2 weeks ago

“Ordered caviar twice. Great delivery. Great product. I was just going to order stuff for Valentine's Day and decided to write a review.”

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Posted 2 weeks ago

“very good this time.”

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Posted 2 weeks ago

“Normally good service but recently let down by DPD who failed to deliver on the appointed day ( Friday Jan 23rd) and unable to get any response from you until the following Monday”

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Posted 2 weeks ago

“Hopeless. Delivery didn't come, although it was marked as 'fulfilled' on the website. I did get a prompt refund but that's all I can say. Obviously have cancelled my subscription - no interest from anyone as to why!”

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Posted 2 weeks ago

Hi Claire, We’re really sorry to hear your delivery didn’t arrive (damaged at depot) and that you’ve cancelled your subscription. We’re glad the refund was processed promptly, but our failure to respond to you canceling your membership was not what you expected from us Warm regards, Team The Fish Society

Posted 1 week ago

“Great quality fish great delivery service”

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Posted 2 weeks ago

“Excellent service. Everything was packed perfectly. No mess at all. I also liked that they stock items you won't find in many places such as cans of cod liver.”

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Posted 2 weeks ago

“Prompt delivery of ordered items. As usual, the delivery representative did not ring the bell but did leave the box under the porch....................”

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Posted 2 weeks ago

“The Fish Society always deliver and never disappoint. I've been using it's services for 5+ years and will continue to do so.”

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Posted 2 weeks ago

The Fish Society is rated 4.6 based on 25,117 reviews