The Fish Society Reviews

Name: The Fish Society
Address: Unit 13 Henley Business Park, Pirbright Road, Guildford, Unit 13 Henley Business Park, Pirbright Road, Guildford, Normandy
Rating: 4.62

4.6 Rating 25,038 Reviews

91 %

of reviewers recommend The Fish Society

Visit Website

Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford,
Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 29th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt, well packaged and good quality!! All I wanted.”

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Posted 5 days ago

“First order with The Fish Society and overall a 3-star experience. The fish was lovely and well packaged, but delivery was a little disappointing — ordered Sunday for Wednesday and it didn’t arrive until 5pm, after nearly 48 hours in transit and starting to defrost. The number of promotional emails also feels excessive. I’m not completely convinced I’ll use them again.”

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Posted 5 days ago

“Overall, very efficient service with good products. However, I contacted customer service regarding a data protection concern after receiving someone else’s invoice instead of mine. The initial response was automated, and I did not receive a clear follow-up. This is an area that should be taken seriously and improved.”

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Posted 5 days ago

“Very easy to order and arrived on time!”

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Posted 6 days ago

“Contents of a recent Order were damaged.....immediately another package was dispatched. Such great service. The 'Skate Wings' I purchased last week were sublime. Trimmed, fresh and well packaged. Thank you.”

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Posted 6 days ago

“Customer service was excellent. Keeping informed of delivery excellent. Not yet eaten any of our purchases but so far so good. Would have given 5stars but couldn't work out how to use a gift voucher.”

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Posted 6 days ago

“Love everything about my salmon portions. Perfect size, good price. Quick, safe delivery. Friendly staff.”

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Posted 6 days ago

“As usual, delivered on time. Produce is such high quality. I particularly enjoy the individual salmon encroute - enough for one and so tasty.”

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Posted 6 days ago

“Lousy communication and delivery”

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Posted 1 week ago

Hello James, Thank you for leaving us a review. Following on from our correspondence over email im glad we have resolved the issue with your order and are getting this out to you on your request date. -The Fish Society

Posted 3 days ago

“I liked the product purchase. Nothing wrong with your service and quality of product. I however had an issue with the person who delivered the item. It was left in the rain all night as it had been placed at the back of the house but no note was put through the door to notify me of it. So I found it the day after, box all wet and soft.”

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Posted 1 week ago

“Acceptable price for the quality, which is sometimes inconsistent.”

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Posted 1 week ago

“Great packaging and delivery! And delicious fish, of course!”

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Posted 1 week ago

“Delivery was prompt but left in wrong place, haven't eaten yet”

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Posted 1 week ago

“Veyr poor customer serivce. there is an ongoing issue and no one is coming ack to me - VERY Poor”

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Posted 1 week ago

Hello, If you could email into customerteam@thefishsociety.co.uk or give us a call on 01428 687768 with details of your issue, our team will be happy to help. -The Fish Society

Posted 1 week ago

“Always the best taste and quality”

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Posted 1 week ago

“Brilliant source for the best in seafood”

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Posted 1 week ago

“Excellent item. Sensible delivery. Many thanks.”

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Posted 1 week ago

“Cod Liver arrived on time and tastes great !!!”

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Posted 1 week ago

“The fish society not only sells quality sea food but also provides helpful information about the fish. The recipes are useful and the team are on hand for other advice. They make it a great purchasing experience. The Fish Society is normally my go-to at Christmas and other holidays but this year I will put in a monthly order.”

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Posted 1 week ago

“Fabulous fish, great service.”

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Posted 1 week ago

The Fish Society is rated 4.6 based on 25,038 reviews