The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.85

4.9 Rating 772 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 772 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic serve, very high quality, will shortly be setting up a trade account. First class company”

Helpful Report

Posted 9 years ago

“These are beautiful and the service was outstanding. The order arrived safely, in good order and really quickly. I ordered these items as a trial for a craft fundraising project. I will most definitely use your service again.”

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Posted 9 years ago

“Excellent service and when I realised I had made a mistake with my order, the exchange was handled without fuss and quickly.”

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Posted 9 years ago

“Beautiful quality feathers well packed and delivered in two days. Perhaps you could add some customers pictures and tips/tutorials on how to cut, sew and curl them especially for Millinery. I don't always know how many feathers I will need for a hat and although I understand the £30 minimum charge I would prefer to have no minimum spend as it really puts me off if I only need to top up supplies.”

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Posted 9 years ago

“Outstanding service with an exceptional product that makes a great gift to mark the end of the shooting season. All recipients delighted!”

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Posted 9 years ago

“My order was promptly dispatched and beautifully packaged. The ostrich feathers are exquisitely beautiful and obviously of the highest quality.”

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Posted 9 years ago

“Fast, efficient and friendly service. Feathers are beautiful!”

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Posted 9 years ago

“Beautiful feathers - just what I needed to decorate a Renaissance style hat. Great service - quick and feathers well packaged to avoid damage.”

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Posted 9 years ago

“Lovely feathers - super colour. Prompt service. Very pleased indeed.”

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Posted 9 years ago

“Very quick to send off order. Excellent product, well packaged.”

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Posted 9 years ago

“I love the quality of the feathers so much that I have ordered more. Great quality and speedy delivery.”

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Posted 9 years ago

“Excellent ordering process, quick delivery and the feathers are excellent quality.”

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Posted 9 years ago

“I couldn't be happier with my delivery of Feathers, they were so well packaged and labelled. You could tell they they were handled with care as they are all perfect. Thank you so much.”

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Posted 9 years ago

“Excellent friendly service. Excellent product, delivered on time . Will definitely be using this company again”

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Posted 9 years ago

“I'm very pleased with the feathers I ordered and it was a quick delivery! Camilla (from Sweden)”

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Posted 9 years ago

“Quick and efficient service with pleasant well informed staff. I actually ordered my items on line in the wrong colour by mistake. The Factory readily agreed to replace them which they did without delay. Very good experience.”

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Posted 9 years ago

“Really happy with my 3 purchases. Such a versitle gift, good quality, nicely packaged & good value.”

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Posted 9 years ago

“Excellent quality and prompt delivery.”

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Posted 9 years ago

“Very impressed with customer service and speedy delivery”

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Posted 9 years ago

“The products I received were well made,good quality and exactly as advertised so I was very pleased.”

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Posted 9 years ago

The Feather Factory is rated 4.9 based on 772 reviews