The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.85

4.9 Rating 772 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 772 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered two cocktail brooches and a hat mount. They were fabulous. Also ordered the red partridge feathers again lovely though would have preferred feathers on both sides Staff very pleasant and goods arrived quickly and well packed.”

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Posted 9 years ago

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Posted 9 years ago

“I had ordered feathers on the internet from another company over the weekend only to have a phone call on the Monday morning to say they had none in stock. I called the Feather Factory who had all the feathers in stock and could deliver them in time for the function. It was good to be able to talk to someone.”

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Posted 9 years ago

“Thank yo so very much. My Feathers are beautiful. There are oodles of them! So far I have trimmed a crochet hat I made and strung some around fairy lights. Brooch adorable. Pinned to hat at present.”

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Posted 9 years ago

“I am very impressed with the items i have received very well packaged in the presentation. I will most certainly buy again.”

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Posted 9 years ago

“The order was despatched like lightning! Impressive. The feathers are well packaged, none bent or broken in the post. Brooch holders are brilliant as the only other place I can source them is from Germany at a much higher price.”

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Posted 9 years ago

“The feathers I ordered arrived quickly & in excellent condition. They were very carefully packed to maintain quality. Service is excellent.”

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Posted 9 years ago

“Very helpful and a fast turnaround. Many thanks”

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Posted 9 years ago

“Have looked for months for little 'quivers' to put feathers in to make a hackle. The Feather Factory came up trumps - they are great!! Thank you!!!”

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Posted 9 years ago

“Feathers in excellent condition. Good value and very fast delivery.”

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Posted 9 years ago

“Excellent service, the feathers came quicker than expected. I would order again in the future.”

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Posted 9 years ago

“Excellent - in both product and service. I would highly recommend this company.”

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Posted 9 years ago

“We loved the feathers. We found the product to be of the highest quality and also the quick dyeing process really helpful. We look forward to working with you again. Regards. Jacques Azagury.”

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Posted 9 years ago

“Excellent service. Nothing was too much trouble. At such short notice you still managed immediate delivery. Very impressive. Absolutely stunning, better than I could have imagined. I cannot thank you enough. Kindest regards Pat Lawrence”

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Posted 9 years ago

“I would highly recommend The Feather Factory. The products are of an extremely high quality, and they were very helpful and prompt to deal with.”

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Posted 9 years ago

“Excellent products, friendly & helpful staff. Thank you x”

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Posted 9 years ago

“Products were exactly as I anticipated! Excellent quality and speedy delivery. Will definitely shop here again!”

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Posted 9 years ago

“Absolutely amazing thank you z”

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Posted 9 years ago

“Excellent quality feathers and a speedy service. The £30 minimum spend means I can't afford to order as often as I would like, however. Considering p&p is paid in addition, I would prefer to be able to order individual pieces, if possible. But overall you have the best feathers on the market! Many thanks.”

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Posted 9 years ago

“Very good quality products, exactly as they appear on website (which is not always the case), so I'm happy to buy again.”

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Posted 9 years ago

The Feather Factory is rated 4.9 based on 772 reviews