The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.85

4.9 Rating 772 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 772 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

Write Your review

Tell us how The Feather Factory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality peacock feathers and swords. Fast delivery. Many thanks!”

Helpful Report

Posted 9 years ago

“I love that I've found The Feather Factory and thank you for helping me out today. I just need to buy some more hats so that I can return! I've already told the shop where I bought the hat about you.”

Helpful Report

Posted 9 years ago

“Prompt response to enquiries. Excellent service.”

Helpful Report

Posted 9 years ago

“Excellent service can fully recommend !”

Helpful Report

Posted 9 years ago

“Top quality peacock feathers at a very reasonable price plus speedy and efficient service.”

Helpful Report

Posted 9 years ago

“Excellent service, will def use again .”

Helpful Report

Posted 9 years ago

“Marvellous Tasteful quality beautiful colour of navy”

Helpful Report

Posted 9 years ago

“Next day delivery on standard post was a bonus! Feathers are good quality and arrived carefully wrapped in tissue and cardboard box to save crushing@ Would order from the feather factory again!”

Helpful Report

Posted 9 years ago

“Absolutely wonderful service. Really friendly and helpful and delivery was superfast”

Helpful Report

Posted 9 years ago

“Super service as always! Thanks so much”

Helpful Report

Posted 9 years ago

“Breathtakingly beautiful feathers and fantastic service.”

Helpful Report

Posted 9 years ago

“Top class product from a UK company. Fast delivery.”

Helpful Report

Posted 9 years ago

“Fantastic products and prompt dispatch. Thank you.”

Helpful Report

Posted 9 years ago

“Delighted with the feathers. They are just what I wanted and ordered. They also arrived in very good packaging and completely undamaged by the travel. Would happily buy from this seller again.”

Helpful Report

Posted 9 years ago

“Feathers I ordered arrived promptly and are exactly as described. Great service. Thank you.”

Helpful Report

Posted 9 years ago

“Fantastic quick service”

Helpful Report

Posted 9 years ago

“Gillian was extremely helpful, I was very pleased with my purchase of 16 country feather brooches, for guests at a party,very pleased with service and received them within 48 hours, would definitely recommend and buy from them again.”

Helpful Report

Posted 9 years ago

“Ordered some peacock feathers to trim a hat for the races and they arrived in super quick time, beautifully and safely packaged. Great service”

Helpful Report

Posted 9 years ago

“Delivery was ver fast, even for outside of the UK.”

Helpful Report

Posted 9 years ago

“I ordered various feathers for an art project my daughter was doing for school (a masquerade mask) the feathers arrived very quickly, packed well and just as described in the website. They are beautiful and will make a fantastic addition to the mask.”

Helpful Report

Posted 9 years ago

The Feather Factory is rated 4.9 based on 772 reviews