The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,400 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,400 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived promptly and appears to be as described (I have not had the opportunity to use it)”

Helpful Report

Posted 9 years ago

“Fast delivery, great communication and a very professional service. However after receiving the item and leaving possitive feedback (ebay purchase) i notest that the inner fleece lining on the hat had been pulled away from the outer hat, (people pulling out the stitching trying it on in the shop?) Not a big deal and now re-stitched but it would make me a little worried now if ever ordering anything of great value.”

Helpful Report

Posted 9 years ago

Hi Karl I'm very sorry you have found a fault. All of our stock should be in new condition so this kind of problem should not arise, even for Ebay purchases. Please let me know if you order again through us and I shall arrange a discount for you for the inconvenience. Regards Sheila

Posted 9 years ago

“Prompt delivery - next day paid for and achieved. Packaging and documentation did not allow for easy return (which was required in our case) - otherwise all good.”

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Posted 9 years ago

“A very comfortable top. Warm enough for winter climbing but kept me cool during the walk in and drive home.”

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Posted 9 years ago

“Very very helpful with pretty quick delivery time. Would use again.”

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Posted 9 years ago

“Excellent and very fast delivery. Sadly, the US sizing was confusing and although I definitely ordered a UK 14 a UK 12 arrived, so I had to return.”

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Posted 9 years ago

Hi Andrea I'm very sorry that the pants didn't fit. UK 14 (US10) were sent as ordered.(they were the only size we had in that colour). Your note only stated that they were too small and didn't mention any confusion about sizing - otherwise I would have been in touch yesterday. Your account was refunded yesterday Regards Sheila

Posted 9 years ago

“Ordered 27th December. Mesage that it had been dispatched that day but only arrived recorder delivery on the 2nd January. So 6 Days. Otherwise a good price and brand new in perfect condition.”

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Posted 9 years ago

“Great prices for Icebreaker - Fast, Efficient service”

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Posted 9 years ago

“Product arrived within a few days. Haven't tried the garment yet....but seems good quality.”

Helpful Report

Posted 9 years ago

The Epicentre is rated 4.9 based on 2,400 reviews