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The Epicentre Reviews

4.9 Rating 2,408 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,408 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
Fastastic customer service, great products.
Helpful Report
Posted 3 years ago
Great service. Boots arrive really quickly!
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Posted 3 years ago
I ordered with yourselves a pair of patagonia pants, very easy process an really speedy delivery, pleasantly pleasing all round service
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Posted 3 years ago
Exceptional service via mail order. Very quick delivery and the quality of the items were exactly as described. Had to return and re-order one item which was carried out very easily and quickly. Thanks again and will visit the store when next in Ambleside
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Posted 3 years ago
Used epicentre many time now. Always good service.
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Posted 3 years ago
Great deal and very fast shipping even though I chose the cheapest option.
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Posted 3 years ago
I received my ordered item very quickly, unfortunately the boots didn't suit and I had to return them. I received my refund within a few days of posting the return which was great. I have ordered from the Epicentre before and will continue to do so with their great prices and excellent customer service.
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Posted 3 years ago
Great service and quick delivery, quality product
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Posted 3 years ago
Fantastic service - item arrived quickly - very pleased with the quality - will use again.
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Posted 3 years ago
Was unsure of buying, but glad I did. I was kept informed at all stages of order fulfilment through to my parcel being delivered.
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Posted 3 years ago
Item arrived two days after ordering. That's what I call good service. Thank you
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Posted 3 years ago
A very pleasant shopping experience in-store. The likeable young man ( George, ) who advised my daughter, was very helpful and efficient. The pricing is good and the shop is very well stocked. Highly recommended.
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Posted 3 years ago
I can’t fault the experience with Epicentre. My purchase was the cheapest I found online and it arrived virtually next day. So happy with my item, will 100% for sure be purchasing again with them.
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Posted 3 years ago
Brilliant! Fast delivery, excellent return procedure.
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Posted 3 years ago
Great customer service and great product. Highly recommend.
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Posted 3 years ago
Really fast dispatch, arrived the next day! Well packaged and just as described. Great price too, really happy thanks!
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Posted 3 years ago
Amazing service. Very quick delivery and although the fleece did not fit, the refund was sorted out very promptly. Definitely recommend as excellent service .
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Posted 3 years ago
easy to use website. easy to pay, accurate product description. Delivered punctually in good order.
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Posted 3 years ago
Quick despatch and very pleased with purchase.
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Posted 3 years ago
Really quick delivery, ordered multiple sizes and the refund for the pair not required was swift. Great selection of footwear and price. . (Gutted I missed the 10% off first order offer though! πŸ˜€) Will definitely shop with you again and recommend to others.
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Posted 3 years ago
The Epicentre is rated 4.9 based on 2,408 reviews