The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,461 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,461 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2 pair of running shorts they were delivered quickly, unfortunately too small so needed to return them . The return process was straightforward and money reimbursed quickly. Ordered the correct sized pair of shorts which were also received promptly . I recommend the Epicentre for quality of service from my experience. Would order from them again.”

Helpful Report

Posted 1 year ago

“Great service at The Epicentre. Pricing was competitive, online ordering very straightforward, good communications and fast, well-packaged delivery. Will definitely use again. Highly recommended.”

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Posted 1 year ago

“What a fantastic service! My order arrived the next day even though I didn't pay for express delivery! I love my new Patagonia jacket and it was at an unbeatable price. I'll definitely use Epicentre again - thank you”

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Posted 1 year ago

“Great service by Epicentre. My purchase was well or ced and delivered in a timely manner.”

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Posted 1 year ago

“Excellent service and value for money. Ordered a sleeping bag early Monday morning and received by Tuesday afternoon! Thank you”

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Posted 1 year ago

“Great speedy delivery and reduced item”

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Posted 1 year ago

“Excellent service! Speedy delivery. Super products”

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Posted 1 year ago

“Ambleside is not the obvious Epicentre. - but if you want swift delivery and great products with no-nonsense returns. - The Epicentre is second to none. Keen boots bought. - ordered second pair to check sizes. - returned few days later with no quibbles. - great service. - highly recommend”

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Posted 1 year ago

“Great price and great service.”

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Posted 1 year ago

“Adidas Free Hiker 2 Goretex. Excellent service. Dispatched and delivered quickly.”

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Posted 1 year ago

“Excellent price, service and delivery. Very happy!”

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Posted 1 year ago

“Good deal on mountain equipment jacket. delivery prompt and goods well packaged. Clear and simple returns service ( not needed). Happy customer!”

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Posted 1 year ago

“Bit of a problem with the courier. But emailed the shop who replied straight away & sorted it out. So happy with the service provided be the epicentre.”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“Really great service. A very happy customer. Thanks very much.”

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Posted 1 year ago

“Excellent pricing and fast delivery. Easy returns. Can not fault.”

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Posted 1 year ago

“I ordered a pair of Arc’teryx Beta AR waterproof pants from The Epicentre on Thursday 15th February 2024 and they arrived promptly the very next day. Their web price was excellent, and their service simply outstanding. I would have absolutely no hesitation using this company again.”

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Posted 1 year ago

“Very prompt service.”

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Posted 1 year ago

“Very quick to sent the item, and refunded very quickly upon return as size was too big. Definitely recommend.”

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Posted 1 year ago

“Great quality boots at a very competitive price. Order processed and delivered quickly and efficiently.”

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Posted 1 year ago

The Epicentre is rated 4.9 based on 2,461 reviews