The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,407 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery & very happy with my purchase”

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Posted 4 years ago

“Found boots I was looking for at a better price than anywhere else and they arrived a day earlier than I was expecting. Plus some free masks throw in. Will be back!”

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Posted 4 years ago

“Always enjoy shopping in the Epicentre both in person and online, they have a great selection of gear, the staff are very friendly and I have personally found their on line presence to top class. Would highly recommend.”

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Posted 4 years ago

“Excellent customer service, Bag I ordered was delivered promptly and The Epicentre responded to my query quickly.”

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Posted 4 years ago

“I bought an osprey rucksack which not only was it £15 cheaper than anywhere else it also came the next morning with no extra charge great prices and great service”

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Posted 4 years ago

“Very satisfied with the service. One of the few stores to have the item in stock, competitively priced, easy ordering process and swift delivery. Nothing not to like”

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Posted 4 years ago

“excellent packaging, sweater arrived exactly how it was advertised”

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Posted 4 years ago

“Fast and safe service and delivery of a top quality product at a fantastic price! Well done The Epicentre!”

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Posted 4 years ago

“Excellent service, and loved the On Cloudrock boots I bought!”

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Posted 4 years ago

“Very happy with the product (an Osprey backpack) and price. I had bought a few different ones from different suppliers and the one from the Epicentre was delivered first and was the best fit by far for my wife. Very happy customers.”

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Posted 4 years ago

“Very impressed with the epicentre great products and service”

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Posted 4 years ago

“We used The Epicentre to buy a particular Tilley hat that was difficult to sourse elsewhere. It was dispatched very quickly and nicely packaged. A really good shopping experience!”

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Posted 4 years ago

“One of the best outdoor companies I've dealt with. Ordered two items recently and both were delivered the next day and exactly as described. Website easy to navigate too.”

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Posted 4 years ago

“Excellent service. I was pleasantly surprised at the speed my order was delivered. The shorts I purchases were just what I wanted and the price was good too. I will definitely order again.”

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Posted 4 years ago

“Ordered a mountain equipment goblin 30 rucksack at a great sale price. Easy to order through my account and delivery was quick too.”

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Posted 4 years ago

“In my view probably the best on-line shop around. The website is as good as any and the service out of this world - super fast delivery and on the odd occasion I have to return anything they're just as fast processing refunds. They're now my on-line shop of choice for anything to do with hiking or trail running.”

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Posted 4 years ago

“Great service, great products! My only suggestion would be for you to use non-plastic recyclable packaging like the brown paper bags that Rapanui/Patagonia use.”

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Posted 4 years ago

Hi James. We have been working for some time now on sourcing suitable packaging (the Patagonia bags are good) and are now at the stage where we will be changing very soon.

Posted 4 years ago

“Lovely quality product. Quick delivery and good customer service. Thanks!”

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Posted 4 years ago

“Very happy with service and prompt delivery! Thank you”

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Posted 4 years ago

“Very pleased with my recent order from Epicentre, excellent customer service and very quick deliveries. My favourite outdoor shop, can't wait until we visit the shop again .”

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Posted 4 years ago

The Epicentre is rated 4.9 based on 2,407 reviews