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The Epicentre Reviews

4.9 Rating 2,407 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,407 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
I've starred as good because the speed of getting my trekking poles to the deliverers was fast and after a couple of false starts they were actually delivered to me. The poles themselves I am completely bamboozled by. They may fit in a case when collapsed-good- but getting them deployed and staying deployed is another matter. If I can't get them properly deployed I will visit the Epicentre for advice.
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Posted 4 years ago
I ordered a water and deliver was on time and package was exactly what I wanted.
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Posted 4 years ago
great service, great price.
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Posted 4 years ago
Super quick delivery! Great customer service!
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Posted 4 years ago
Great prices and great service. when i rang extremely helpful. will use them again.
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Posted 4 years ago
Good online experience and very prompt delivery service.
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Posted 4 years ago
Fantastic service. Quick delivery.
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Posted 4 years ago
I am very impressed with the service that this seller provides; excellent choice of quality goods, well priced, efficient ordering process, speedy delivery ! Highly recommended.
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Posted 4 years ago
Fast delivery and very pleased with my walking poles which were the cheapest price around .Thankyou
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Posted 4 years ago
Very helpful when I called about a return, and I really appreciate that you offer free postage for returns. Quick to dispatch orders, too, and process refunds :) Thank you!
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Posted 4 years ago
Excellent, easy to shop, fast delivery and perfect product.
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Posted 4 years ago
There were no weak points during shopping. Excellent customer service!
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Posted 4 years ago
Great price, quick delivery, what more do you want?
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Posted 4 years ago
Competitive price and swift service
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Posted 4 years ago
Found Epicentre stocks of large size footwear excellent, offer top brands and sizes unavailable anywhere else. First class quick efficient service. Just purchased a pair of Salewa Repace GTX, needed no time to ware in ,very lightweight and comfortable. My advise look at Epicentre first you won't be disappointed. Stuart Derby
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Posted 4 years ago
Purchased a Tilly hat for my wife. Very easy transaction and the hat arrived within 2 days! I contacted the store to clarify some information and the service was first rate. Excellent experience and highly recommended.
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Posted 4 years ago
I came across The Epicentre during a search for some specific clothing and was happy to see the range of products and sizes I was looking for. As a frequent visitor to the Lakes I was very pleased to place an order and support them. The whole process from ordering to receipt was smooth with no problems. Will certainly use them again.
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Posted 4 years ago
Quick delivery service, staff helpful and efficient refunds procedure. would buy from them again.
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Posted 4 years ago
Excellent service. Found the perfect top for my partner as a present. Delivered quickly and he loves it.
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Posted 4 years ago
Great postal service, happy to refund/change sizes with no quibble.
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Posted 4 years ago
The Epicentre is rated 4.9 based on 2,407 reviews