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The Epicentre Reviews

4.9 Rating 2,395 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,395 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
Happy days it ws my first order and it went through exactly as planned 🤙🏻 thanks epiccenter
Helpful Report
Posted 1 year ago
Good price and good service
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Posted 1 year ago
Excellent service and speedy delivery
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Posted 1 year ago
Love this company, the staff are so friendly and helpful, they never make you feel pressured into making a purchase, the balance of helpful service is just right.
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Posted 1 year ago
I made the mistake of buying a hat that was too small. Epicentre's returns service was excellent, with the Royal mail literally collecting it from my door without charge or any faff (I didn't need to print labels etc). And I was refunded within days.
Helpful Report
Posted 1 year ago
First time buyer from The Epicentre and a great end to end purchase. Great service and great price. Will definitely use again.
Helpful Report
Posted 1 year ago
Excellent service from The Epicentre and very good price on my Tilley Hat as well. Would definitely shop here again.
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Posted 1 year ago
Found the shoes I needed, cheaper than anywhere else and got them delivered quicker than I’d hoped.
Helpful Report
Posted 1 year ago
Very swift delivery. Will definitely order from this company again.
Helpful Report
Posted 1 year ago
Fantastic service. Brand new rucksack arrived as expected.
Helpful Report
Posted 1 year ago
Well priced item with very prompt delivery- many thamks!
Helpful Report
Posted 1 year ago
Excellent speedy service.
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Posted 1 year ago
Easy to use website, fair prices, good delivery. Would use again.
Helpful Report
Posted 1 year ago
Good product, good price, fast delivery
Helpful Report
Posted 2 years ago
Ordered Osprey bladder thinking that my new mtb rucksack came without one as advertised. Rucksack arrived from Osprey and had bladder. So returned. From ordering, delivery and returns all faultless.
Helpful Report
Posted 2 years ago
I ordered a water-bottle it has been doing great, no leaks or cracks and came just in time for when i needed it ! Im very pleased Xx
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Posted 2 years ago
Excellent service. Competitive prices. Quality gear.
Helpful Report
Posted 2 years ago
Bought a osprey day sack for my daughter, she loves it, price was best on the web, whole experience was easy, efficient and without hiccups. Brilliant work guys, thanks
Helpful Report
Posted 2 years ago
We made an appointment for insole fitting as my husband has planter fasciitis. What brilliant service, fabulous staff! I can not recommend this shop enough. We made an appointment as My brother in law went for some walking boots and Sophie noticed he walked with his foot slightly out and sorted him some insoles out and now his bad neck which he has had for over a year is nearly sorted due to the insoles. He didn’t go for this reason but Sophie said this could be the reason for your neck and yes she was right! Thank you 🙏
Helpful Report
Posted 2 years ago
Expert advice, excellent service
Helpful Report
Posted 2 years ago
The Epicentre is rated 4.9 based on 2,395 reviews