The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,521 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,521 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality .”

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Posted 2 years ago

“Great product and fabulous service”

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Posted 2 years ago

“I shop on line and in store. Web orders are always delivered very quickly , and any returns refunded promptly. The store is gorgeous, lots of colour and pretty things to browse. The assistants are friendly and on hand to give helpful style advice but never pushy. Online or in store the Dressing Room is a great experience”

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Posted 2 years ago

Hello there, thank you for your lovely comments and feedback, we love that you shop in store and online with us and we look forward to seeing you soon :)

Posted 2 years ago

“Fab dress and great customer service.”

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Posted 2 years ago

“Great website. Got a fab scarf in sale. Quick delivery and we’ll packaged .”

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Posted 2 years ago

“Friendly and helpful customer service”

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Posted 2 years ago

“Always faultless customer service- the fastest refunds on the web when needed”

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Posted 2 years ago

“Love your clothes always arrive quickly and beautifully packed.”

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Posted 2 years ago

“Fantastic service, great communication and beautiful jumper”

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Posted 2 years ago

“Over the moon with my Veja trainers, they came quickly and the customer service was great I will definately shop at the dressing room more often”

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Posted 2 years ago

“Sent my order super quickly. Thank you!”

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Posted 2 years ago

“Two pairs of beautiful boots, both half price, so two for one!”

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Posted 2 years ago

“The Dressing Room saved my Christmas! I ordered on the 23rd December and my parcel arrived the next day, just in time! The packaging was beautiful and the recipient loved their gift. Thank you so much!”

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Posted 2 years ago

“Great service 'unfortunately, waiting for two refunds as the garments didn't suit me' but the service was fantastic. Sara”

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Posted 2 years ago

“Excellent service. I will be ordering again.”

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Posted 2 years ago

“My order came beautifully packaged like a gift. Also love my trainers. They were not available anywhere else in my size at this price! Excellent. Thank you.”

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Posted 2 years ago

Hi Salma, that's perfect- they were meant to be!

Posted 2 years ago

“Customer service is amazing from the range the store carries and service. Dispatch is quick and always comes thoughtfully and elegantly packed!”

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Posted 2 years ago

Thanks for your feedback, we pride ourselves on our customer service so this is great to hear

Posted 2 years ago

“Such a lovely online shopping venue. Excellent service and lovely range of designs”

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Posted 2 years ago

Thanks Elizabeth, this is lovely to hear

Posted 2 years ago

“The trainers I received were faulty so I sent them back for an exchange. Very easy process and sent out a replacement pair very quickly. Definitely recommend”

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Posted 2 years ago

Hi Elaine, great to hear this process was so smooth for you and you are happy with your replacement pair

Posted 2 years ago

“Staff are so helpful and knowledgeable.... my online was beautifully wrapped and I was delighted with my purchase .”

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Posted 2 years ago

Thanks for your feedback, Great to hear you're so happy with or service

Posted 2 years ago

The Dressing Room is rated 4.8 based on 1,521 reviews