The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,521 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,521 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a dress which comes with a belt and they forgot to send it . I called them and they were very helpful by sending the belt the next day . Excellent service.”

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Posted 2 years ago

“Excellent service and super fast delivery”

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Posted 2 years ago

Hello James. Thank you for your lovely review! We are so happy that you were pleased with the service.

Posted 2 years ago

“Great selection of items and fast delivery. Easy returns if required.”

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Posted 2 years ago

Hello there, thank you very much for your lovely feedback! We shall pass this onto the team.

Posted 2 years ago

“I had to call customer service to order my dress and they are beyond helpful. Nothing is too much trouble and they make you feel important. Please use this company, I can’t speak highly enough”

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Posted 2 years ago

Thank you for shopping with us Ruth! We are very glad you are happy with the service you were provided. I shall pass this lovely feedback to the team.

Posted 2 years ago

“Love my black leather Shoe the Bear boots. They are perfect, smart and comfortable. Excellent customer service at this store as well. Thank you 😘”

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Posted 2 years ago

Thank you for your kind words Julie! We are very glad you enjoyed your shopping experience.

Posted 2 years ago

“Ordered in the evening and sent very efficiently the next day, for a Birthday gift, very impressive service, thank you Dressing room for your amazing work ethic!!!”

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Posted 2 years ago

Thank you for your brilliant feedback Elaine, I shall pass this onto the team. Thank you for shopping with us!

Posted 2 years ago

“Always helpful and friendly, quick delivery with easy returns. Beautiful selection of clothes. Buy independent with confidence.”

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Posted 2 years ago

Thank you for your kind words and feedback! We are very glad that you enjoyed your shopping experience with us. We aim to please!

Posted 2 years ago

“I always get great service in the shop but the online order was simple and very efficient.”

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Posted 2 years ago

Hello Sue. Thank you for your lovely feedback! I shall pass this on to the team

Posted 2 years ago

“Great service. Arrived very quickly. Beautiful packaging!😍 Will definitely order from them again”

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Posted 2 years ago

Hello, thank you for your kind review and feedback, it is very lovely to hear. We pride ourselves on our customer service so we are very glad to hear you are happy with it!

Posted 2 years ago

“Absolute beauty and style. I get very excited when I shop there. I've recently purchased some gorgeous pieces. Thank you”

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Posted 2 years ago

“I ordered an amazing pair of BASH boots to arrive in Greece. My order arrived very quickly (3-4 days) and the packaging was perfect. Only negative (unrelated to the store and unfortunately related to Brexit), was that I had to pay 75 euros for customs, although it was noted during my purchase that I woulld pay for customs, the amount was only noted upon arrival to the country.. it would be great if the store could incorporate and show the customs charges when you purchase. All in all, a great purchase, happy with the service and would definitely buy again from this store.”

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Posted 2 years ago

Hi there, thank you for your lovely comment and your feedback and we will pass this across to the team to see if this is an option for the future. So happy you are pleased with the service you have received and we hope you shop with us again soon :)

Posted 2 years ago

“Absolute gem of a boutique, fantastic curated collection of gorgeous brands. Customer service is wonderful x”

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Posted 2 years ago

“I used the Dressing Room online and received my parcel quickly. Very easy process”

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Posted 2 years ago

“Amazing quick and personal service”

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Posted 2 years ago

“Super fast (free) delivery. Item perfect. Love my trainers. Thankyou, excellent service ❤️”

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Posted 2 years ago

“A great price for Veja Rio Branco trainers. Arrived very quickly. Very comfortable fit, lightweight trainer.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Great service, order easy to place online, arrived well wrapped two days later - thank you! x”

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Posted 2 years ago

“Purchased a pair of Veja trainers from the website. Great communication received once order placed. Delivered by DPD . I would highly recommend The Dressing Room”

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Posted 2 years ago

The Dressing Room is rated 4.8 based on 1,521 reviews