The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.84

4.8 Rating 1,557 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,557 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 11th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome service and great products!”

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Posted 3 months ago

Thank you so much! We’re thrilled you’re happy with both our service and products- it means a lot to us.

Posted 3 months ago

“Very efficient and helpful”

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Posted 3 months ago

Thank you so much for your kind words- we’re delighted to hear you found our service efficient and helpful!

Posted 3 months ago

“Item delivered promptly ,neatly packed.”

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Posted 3 months ago

Thank you for your feedback! We’re glad your item arrived promptly and well packed. We appreciate your support!

Posted 3 months ago

“Really good service from ordering to delivery”

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Posted 3 months ago

Thank you so much! We’re delighted to hear you had a great experience from ordering to delivery. Looking forward to serving you again soon!

Posted 3 months ago

“Managed to snare some beautiful pieces in the SS/25 sale… amazing discount! Really pleased with all 4 items I received by post. Perfect condition, wrapped in tissue with no single use plastic waste and delivered safely/promptly. I normally shop instore (prefer this way of shopping… especially for sale!) as work very locally but am recovering from an operation so used online…. Great choice of items even after initial instore only sale event and overall a great online shopping experience for me with TDR. Thank you :-)) xx”

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Posted 3 months ago

Thank you so much for your lovely message! We’re thrilled you managed to grab some beautiful pieces and enjoyed the sale discounts. It’s great to hear the online shopping experience was smooth and that you appreciated our eco-friendly packaging. Wishing you a speedy recovery and we can’t wait to welcome you back in-store when you’re ready!

Posted 3 months ago

“Love coming in to the shop , staff are so friendly and helpful. Shopping online is also good, easy, items come quickly and beautifully packaged . Thank u x”

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Posted 3 months ago

Thank you so much! We’re delighted to hear you enjoy visiting the shop and shopping online with us. Your kind words mean a lot-looking forward to helping you find more beautiful pieces soon!

Posted 3 months ago

“I love shopping with the dressing room, website is user friendly, service is quick and the sale is brilliant. One of the best things is that VAT is deducted for me as I live in the Channel Islands. You’ve got a great range of brands, and love how you showcase your stock through Insta.”

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Posted 3 months ago

“I follow you on Instagram and I think the shop,clothes ,staff are fantastic.I wish I lived near unfortunately I live in Bolton .Keep doing what you do”

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Posted 3 months ago

Thank you so much for your kind words and support! We’re so happy to hear you love what we do, even from Bolton. Hopefully, one day we’ll have the chance to welcome you in person-until then, we’ll keep bringing the best to you online!

Posted 3 months ago

“Superb Service from enquiry, advice to purchase of the items. They also kept me informed on delivery as x1 item was on pre-order Will definitely purchase from this boutique again as their brands are amazing”

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Posted 3 months ago

Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed the service and found our updates helpful. It’s great to know you love the brands we offer-can’t wait to welcome you back to the boutique soon!

Posted 3 months ago

“Arrived super fast . Easy returns via the post office”

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Posted 4 months ago

Thanks for the feedback! We’re glad your order arrived quickly and that the returns process was hassle-free. We’re always here to make shopping as easy as possible!

Posted 3 months ago

“delighted with the servce from The Dressing Room l”

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Posted 4 months ago

Thank you so much! We’re thrilled to hear you’re delighted with the service from The Dressing Room. It means a lot to us! If there’s ever anything else you need, we’re here to help.

Posted 3 months ago

“I found a perfect dress in the sale, the brand I used to purchase regularly when in the US so delighted I found the brand available here in the UK. Lucky me it was also in the sale. Arrived promptly, well packaged and it’s fabulous for the wedding in Switzerland so very chuffed indeed!”

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Posted 4 months ago

That’s such lovely news- thank you for sharing! We’re so pleased to hear you found a favourite brand from your US days, and even better that it was in the sale! Delighted it arrived promptly and is perfect for the wedding in Switzerland- sounds like a very lucky find all round. Enjoy every moment in your fabulous dress!

Posted 3 months ago

“All I bought online was a little raffia bag, which was lovely, beautifully packaged and arrived quickly. I live in Hampshire so, far from St Albans, but I learnt about The Dressing Room from Instagram and much enjoy the frequent reels from Deryane. She is an inspiration.”

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Posted 4 months ago

Thank you so much for your thoughtful message! We're so glad you loved your raffia bag and thrilled to hear it arrived quickly and beautifully packaged. It’s wonderful to know you've found us through Instagram, and we’ll be sure to pass your lovely words on to Deryane ; she’ll be absolutely delighted!

Posted 4 months ago

“Ordered date trainers online. Excellent service. Prompt response and my gorgeous trainers arrived on a couple of days later. Absolutely love them. So comfy and stylish!”

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Posted 4 months ago

Thank you so much for your kind words! We're so pleased to hear you love your new trainers -stylish and comfy is the dream combo! Delighted the service matched up too :) we hope to see you again soon!

Posted 4 months ago

“Order was easy on website, and although I was only ordering as a guest I got all the information necessary for delivery and it was quick”

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Posted 4 months ago

Thank you for your lovely feedback! We're so pleased to hear that ordering as a guest was smooth and that your delivery arrived quickly with all the info you needed - that’s exactly the experience we aim for!

Posted 4 months ago

“First time of shopping with The Dressing Room would highly recommend my earrings were beautifully packaged and fast shipping with good communication.”

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Posted 4 months ago

Thank you so much for your lovely feedback! We're absolutely thrilled to hear you enjoyed your first shopping experience with us ; it means the world. So glad you loved the packaging and service, and we hope your new earrings bring you lots of joy :)

Posted 4 months ago

“A lovely Saturday spent at the dressing room ! Naomi was a super stylish. She had chosen great pieces and gad lots of ideas on how to style them. She was honest about what suited me and made the whole experience relaxing and fun. Thrilled with my new purchases especially the dream dress and fab jeans. Also think I’m a new alohas fan ! Thank you”

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Posted 4 months ago

Hi Nicola! We’re so happy to hear you had a lovely Saturday with our lovely Naomi. It sounds like such a fun and fabulous day! Thanks for sharing - can’t wait to see you again soon!

Posted 4 months ago

“Item I wanted was easy to find and order, free gift packaging was nice and all arrived safe, sound and timeously! Job's a good 'un!”

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Posted 4 months ago

Thanks so much for your fantastic feedback! We’re so glad you found everything easily and enjoyed the free gift packaging. It’s great to hear your order arrived safe and sound - job well done indeed :)

Posted 4 months ago

“Great product and fast delivery.”

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Posted 4 months ago

Thank you so much! We’re thrilled you love the product and that it arrived quickly. Your support means a lot to us!

Posted 4 months ago

“Item exactly as pictured. Lovely quality and arrived in a reasonable length of time . I’m very happy with my purchase and won’t hesitate to purchase again in the future. Thank you ☺️”

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Posted 5 months ago

Thank you so much for your wonderful review! We're delighted to hear your items arrived quickly and just as pictured. We truly appreciate your support and hope you love your purchase!

Posted 4 months ago

The Dressing Room is rated 4.8 based on 1,557 reviews