The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,521 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,521 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

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“Really great customer service. My order was dispatched and delivered very quickly”

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Posted 5 years ago

Thank you for your great review we are happy you received your order quickly and we could provide you with our best customer service! If you have any styling queries or questions please feel free to contact us :)

Posted 5 years ago

“The Dressing Room is my go-to place for special gifts; the team go out of their way to help pick the right things and are unbelievably helpful and attentive.”

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Posted 5 years ago

Hi there! That's great to hear that you found what you were looking for :) We take pride in our customer service and are grateful for your lovely review!

Posted 5 years ago

“Good efficient service.”

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Posted 5 years ago

Thank you for this lovely review Joan :)

Posted 5 years ago

“Couldn’t recommend them enough!! Delivery was quick, customer service was fab and the gifting was luxury. Didn’t realise it was going to so nicely gift wrapped! Saved me a job. Will be shopping here again”

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Posted 5 years ago

Thank you for this lovely review! We love gift wrapping our orders so you can make your presents that little bit more special :) If you have any styling queries or questions please do not hesitate to contact us :)

Posted 5 years ago

“Amazing stock. Love my Air & Grace. Great packaging and a quick online service. Thank you!”

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Posted 5 years ago

Thank you for this lovely review! We are so happy you love our packaging, we take pride in providing our customers with top notch customer service and that all our orders are packaged to the highest standard :)

Posted 5 years ago

“Fast service , excellent products”

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Posted 5 years ago

“The staff are so friendly and make shopping at the shop very pleasurable and very relaxed. Thank you”

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Posted 5 years ago

“Easy website to navigate, excellent communication and swift delivery”

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Posted 5 years ago

“Fantastic!!”

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Posted 5 years ago

“Best price on the shoes and fantastic packaging and delivery ! Thank you !”

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Posted 5 years ago

“Really good service, beautifully packaged, very happy.”

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Posted 5 years ago

“The Dressing Room were so helpful. They contacted me about my order and kept me up-to-date with its progress, Everything arrived beautifully packaged and I’m keeping it all!”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Fantastic service! X”

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Posted 5 years ago

“Lovely staff very helpful as i was buying over the phone and were spot on regarding the size of blouse I had brought .”

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Posted 5 years ago

“After a recent problem with an item instore and an online order, I contacted the store and the customer service received was incredible. Derayne dealt with it personally and her team were polite, professional and efficient. The item received was beautifully packaged and delivered as promised. GREAT AFTER SALES would highly recommend THE DRESSING ROOM.”

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Posted 5 years ago

“Fast delivery. Packed with great care. V happy.”

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Posted 5 years ago

“Great service, from advice to speedy deliveries.”

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Posted 5 years ago

“Easy to order and fast delivery”

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Posted 5 years ago

“I have just purchased two beautiful cardigans from the Dressing Room and I absolutely love them both. The service I received was second to none. There is nothing they could have done to make my experiences in purchasing from them any better.”

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Posted 5 years ago

The Dressing Room is rated 4.8 based on 1,521 reviews