The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,522 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,522 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

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“Great choice swift efficient service”

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Posted 4 years ago

“Always great quality and amazing service.”

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Posted 4 years ago

“I am very pleased with my mask, the cotton is very soft and beautifully made. It is a good size and fits well, it came on time as expected and was well packaged, I shall definitely recommend and purchase again.”

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Posted 4 years ago

“Fastest uk on line delivery I’ve had! And I shop A LOT! Beautifully packaged, continuously updated from start to finish, and a fantastic leaflet enclosed from the team. 5 stars not enough!!!”

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Posted 4 years ago

“Easy to use and exciting website. It was a relief a phone number was advised instead of leaving an online message, impersonal. Staff are friendly and very helprin the phone. Items purchased arrived on time and beautifully packed, it was great to have a return’s post office label included, such a simple returns procedure, which luckily I didn’t need as my two beautiful maxi’s fitted perfectly. I will now use this shop to purchase my favourite brands. Delighted”

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Posted 4 years ago

“excellent product and speedy delivery”

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Posted 4 years ago

“Loving my Veja trainers that I purchased and received yesterday all the way to Ireland 🇮🇪”

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Posted 4 years ago

“I ordered a bracelet on line as a leaving present for my boss. Impressed how quickly it came but I felt Very disappointed in the actual Mishky rainbow beaded bracelet when she opened it. I felt it was very over priced for its size and quality. Looked a lot more substantial from the picture. I’m all for helping women from poor or abusive communities but won’t be ordering any more on line☹️”

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Posted 4 years ago

“Quick delivery, ..well made mask ,well packed not lots of unnecessary cardboard etc ....”

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Posted 4 years ago

“Used online service only. Quality products, speedy service and beautifully wrapped goods. Swift refund/exchange if goods have to be returned. I have purchased from this site many times and totally recommend them. I expect the instore service is excellent too. Just sad that I don’t live in St Albans,”

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Posted 4 years ago

“Unfortunately doesn’t fit and just comes off my nose when I talk, can’t use it”

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Posted 4 years ago

“Ordered a pretty face mask and it was delivered with a few days. Really pleased with it as it fits perfectly.”

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Posted 4 years ago

“Arrived ahead of schedule despite being in N. Ireland. Exactly what I wanted! Many thanks”

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Posted 4 years ago

“The Dressing Room is my favourite place to shop both in store and online. The clothes are amazing and the staff so friendly and helpful. Everything is beautifully packaged and returns are speedily managed. Could not recommend highly enough!”

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Posted 4 years ago

“First time shopping with The Dressing Room and I will most certainly be a returning customer. They have a beautiful collection...some real gems if you are looking for something special. Great communication and quick delivery.”

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Posted 4 years ago

“I ordered a face mask which arrived within 2 days (Fabulous prompt service) and is the best fitted face mask I have tried on. It also came with 2 filters. Great value for money I thought and the quality was excellent. I am highly recommending to all my friends.”

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Posted 4 years ago

“Very quick. delivery time. The mask is very pretty, love it.”

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Posted 4 years ago

“I would like a discount card for loyal customers like bernards boutique do in esher”

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Posted 4 years ago

Hello Sarah, Thank you for your message. We do have a loyalty scheme in place so apologies that maybe this was not clear when shopping with us. This scheme is available for in store and online customers. For every £500 you spend within a 12 month period you will recieve a £30 voucher to spend. Please feel free to drop us an email at info@the-dressingroom.com and I would be happy to check your account to see if you are owed a voucher. https://www.the-dressingroom.com/loyalty-scheme

Posted 4 years ago

“Quick delivery and very good quality”

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Posted 4 years ago

“The Dressing Room is always full of gorgeous goodies in the most stunning colours and beautiful fabrics ... can’t think of anywhere I’d rather go for everything from a speedy wardrobe update to a total style overhaul ... you girls have it covered every time. Thank you 💕”

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Posted 4 years ago

The Dressing Room is rated 4.8 based on 1,522 reviews