The Dressing Room Reviews

4.8 Rating 1,424 Reviews
96 %
of reviewers recommend The Dressing Room
4.8
Based on 1,424 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read The Dressing Room Reviews
Was despatched promptly and well packaged. Will definitely shop with them again
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Fabulous service, I ordered late on Friday and my order arrived on Monday morning! They have an excellent selection of Stella Nova, which I was thrilled to discover!
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Posted 1 year ago
Received my order very quickly, thrilled with my blouse, absolutely gorgeous!
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Posted 1 year ago
At very short notice I booked a consultation to help me consider dresses I perhaps wouldn't normally choose for my son's wedding in June. We had a lovely hour spent trying on different styles, it was comfortable and informal and very helpful. I would highly recommend it, plus I found a dress which was very different to that which I imagined.
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Posted 1 year ago
My BA&SH top arrived in super fast time beautifully packaged. Thank you for the wonderful customer service I will definitely shop again with you.
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Posted 1 year ago
Great customer service, fast delivery and they always stock such beautiful pieces!
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Posted 1 year ago
I had a very helpful happy member of staff helping me. She went out of her way to see that my exchange ran smoothly
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Posted 1 year ago
Excellent service from finding my item in my size to placing my order and delivery.
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Posted 1 year ago
Quick delivery and delighted with my purchases - wasn’t sure about the colour of the top on the website but seen it in Deryanes styling video and that sold it to me - keep the videos coming please!
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Posted 1 year ago
I bought a dress which comes with a belt and they forgot to send it . I called them and they were very helpful by sending the belt the next day . Excellent service.
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Posted 1 year ago
Excellent service and super fast delivery
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Posted 1 year ago
Hello James. Thank you for your lovely review! We are so happy that you were pleased with the service.
Posted 1 year ago
Great selection of items and fast delivery. Easy returns if required.
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Posted 1 year ago
Hello there, thank you very much for your lovely feedback! We shall pass this onto the team.
Posted 1 year ago
I had to call customer service to order my dress and they are beyond helpful. Nothing is too much trouble and they make you feel important. Please use this company, I can’t speak highly enough
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Posted 1 year ago
Thank you for shopping with us Ruth! We are very glad you are happy with the service you were provided. I shall pass this lovely feedback to the team.
Posted 1 year ago
Love my black leather Shoe the Bear boots. They are perfect, smart and comfortable. Excellent customer service at this store as well. Thank you 😘
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Posted 1 year ago
Thank you for your kind words Julie! We are very glad you enjoyed your shopping experience.
Posted 1 year ago
Ordered in the evening and sent very efficiently the next day, for a Birthday gift, very impressive service, thank you Dressing room for your amazing work ethic!!!
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Posted 1 year ago
Thank you for your brilliant feedback Elaine, I shall pass this onto the team. Thank you for shopping with us!
Posted 1 year ago
Always helpful and friendly, quick delivery with easy returns. Beautiful selection of clothes. Buy independent with confidence.
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Posted 1 year ago
Thank you for your kind words and feedback! We are very glad that you enjoyed your shopping experience with us. We aim to please!
Posted 1 year ago
I always get great service in the shop but the online order was simple and very efficient.
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Posted 1 year ago
Hello Sue. Thank you for your lovely feedback! I shall pass this on to the team
Posted 1 year ago
Great service. Arrived very quickly. Beautiful packaging!😍 Will definitely order from them again
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Posted 1 year ago
Hello, thank you for your kind review and feedback, it is very lovely to hear. We pride ourselves on our customer service so we are very glad to hear you are happy with it!
Posted 1 year ago
Absolute beauty and style. I get very excited when I shop there. I've recently purchased some gorgeous pieces. Thank you
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Posted 1 year ago
The Dressing Room is rated 4.8 based on 1,424 reviews