The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,428 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,428 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 26th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always faultless customer service- the fastest refunds on the web when needed”

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Posted 1 year ago

“Love your clothes always arrive quickly and beautifully packed.”

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Posted 1 year ago

“Fantastic service, great communication and beautiful jumper”

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Posted 1 year ago

“Over the moon with my Veja trainers, they came quickly and the customer service was great I will definately shop at the dressing room more often”

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Posted 1 year ago

“Sent my order super quickly. Thank you!”

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Posted 1 year ago

“Two pairs of beautiful boots, both half price, so two for one!”

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Posted 1 year ago

“The Dressing Room saved my Christmas! I ordered on the 23rd December and my parcel arrived the next day, just in time! The packaging was beautiful and the recipient loved their gift. Thank you so much!”

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Posted 1 year ago

“Great service 'unfortunately, waiting for two refunds as the garments didn't suit me' but the service was fantastic. Sara”

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Posted 1 year ago

“Excellent service. I will be ordering again.”

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Posted 1 year ago

“My order came beautifully packaged like a gift. Also love my trainers. They were not available anywhere else in my size at this price! Excellent. Thank you.”

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Posted 1 year ago

Hi Salma, that's perfect- they were meant to be!

Posted 1 year ago

“Customer service is amazing from the range the store carries and service. Dispatch is quick and always comes thoughtfully and elegantly packed!”

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Posted 1 year ago

Thanks for your feedback, we pride ourselves on our customer service so this is great to hear

Posted 1 year ago

“Such a lovely online shopping venue. Excellent service and lovely range of designs”

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Posted 1 year ago

Thanks Elizabeth, this is lovely to hear

Posted 1 year ago

“The trainers I received were faulty so I sent them back for an exchange. Very easy process and sent out a replacement pair very quickly. Definitely recommend”

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Posted 1 year ago

Hi Elaine, great to hear this process was so smooth for you and you are happy with your replacement pair

Posted 1 year ago

“Staff are so helpful and knowledgeable.... my online was beautifully wrapped and I was delighted with my purchase .”

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Posted 1 year ago

Thanks for your feedback, Great to hear you're so happy with or service

Posted 1 year ago

“As a man buying a present, especially if it's clothes for a woman can be problematic and stressful! The Dressing Room team are always helpful, and patient and provide honest advice on style and sizes. Wouldn`t go anywhere else.”

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Posted 1 year ago

Hi Bill, thanks for your feedback- it really means a lot to us! So glad we could help you

Posted 1 year ago

“Super speedy delivery*****”

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Posted 1 year ago

“Always friendly great service and beautiful products.”

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Posted 1 year ago

Thanks for your lovely feedback, that's great to hear

Posted 1 year ago

“Love these Shoe The Bear boots!!! They arrived UBER quick!! Superb service!! Great communication!! Would definately buy from this site again!!! 10/10!!! Thanks so much!!”

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Posted 1 year ago

Hi Sarah, that's great to hear! So pleased you're happy with your purchase

Posted 1 year ago

“I really don't like being chased around a shop being asked 'If I'm alright', then 3 seconds later 'can I help?', then 'lots to look at isn't there', so I was slightly reluctant to go back in store. However, I did, because I like the selection and presentation of the store. Thankfully, the lovely Lucy, cool as you like, not pushy at all, very relaxed - yet the right side of attentive, took me through some lovely pieces. I will defiantly return to purchase more. Thank you Lucy, thank you The Dressing Room, loving your style!”

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Posted 1 year ago

Hello, I am sorry that your first visit was not what you expected however we are very happy that you came back and that the second time it was much better experience for you! We are looking forward to your next visit in our store!

Posted 1 year ago

“Loved my recent purchase. Beautifully packaged. Prompt delivery and even gave me a free gift. Would definitely order from here again”

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Posted 1 year ago

Hello Zoe, thank you for the nice review. We do offer gifts with purchase quite often on selected brands so it is always worth following our social media so you never miss out!

Posted 1 year ago

The Dressing Room is rated 4.8 based on 1,428 reviews