The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,521 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,521 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

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“Super quick with delivery- great customer service”

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Posted 5 years ago

“I always enjoy perusing the stock in The Dressing Room particularly the jewellery! I was lucky enough to buy an Anna Beck cuff bangle in the sale for half price, extremely pleased with my purchase! Arrived promptly with no issues.”

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Posted 5 years ago

“My shoes (which are a thing of beauty) arrived promptly and carefully wrapped. Thank you!”

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Posted 5 years ago

“1st class service. Absolutely love my new top. Thank you x”

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Posted 5 years ago

“Superb service as usual, beautiful garments, love my jumpsuit and kimono ❤️”

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Posted 5 years ago

“Quick and easy to order, efficient delivery. Excellent.”

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Posted 5 years ago

“Lovely selection of products and excellent customer service. My items arrived sooner than I expected.”

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Posted 5 years ago

“Have ordered a few things from the dressing room. They always arrive beautifully wrapped and have not been disappointed. Even an exchange request was dealt with quickly. Will be ordering again soon”

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Posted 5 years ago

“Placed my order on a Saturday only to receive an email the following Wednesday to say one of the items I ordered was out of stock. On the phone although member of staff was apologetic it sounded insincere and patronising. Hiring extra staff during sale time to deal with volume of orders might be a good idea.”

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Posted 5 years ago

“Lightweight trousers perfect for my holiday! Beautifully packaged and quick turnaround from placing order to receipt of package. The Dressing Room never fails to deliver a fantastic retail experience!”

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Posted 5 years ago

“This boutique offers amazing fashion and amazing service. The on line service is particularly good with well packaged items.”

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Posted 5 years ago

“Excellent website. Clothes to suite every occasion. Great service. Unfortunately the two items I ordered were too big so sadly had to return. Such a shame as they were in the sale. Will certainly purchase again from The Dressing Room”

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Posted 5 years ago

“Arrived quickly and professionally and love the jumpsuit!!”

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Posted 5 years ago

“I ordered some great sale items online and collected in store. The process was super easy and in store I tried things on and I decided against purchasing one of the items. The return and refund was expedited quickly and efficiently. Excellent and really friendly customer service.”

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Posted 5 years ago

“Love visiting the Dressing Room in St.Albans as there is such a lovely range of clothes and accessories. Staff are helpful but also allow you time to browse. I purchased items online this time. They arrived promptly and I am very happy with them.”

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Posted 5 years ago

“Excellent service. Very reliable and clothes fantastic.”

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Posted 5 years ago

“I absolutely love the service and the amazing collections they offer. Nothing is too much trouble and the garments are beautifully packaged, Thankyou”

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Posted 5 years ago

“Great choices, easy ordering and accurate punctual delivery in good order. I asked one question by email during the process and the response was quick and positive. Not much more you can ask for from a business such as The Dressing Room. First class!”

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Posted 5 years ago

“1st class service 😀”

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Posted 5 years ago

“Ordered a blouse came quickly nicely packaged.”

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Posted 5 years ago

The Dressing Room is rated 4.8 based on 1,521 reviews