The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.84

4.8 Rating 1,601 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,601 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 17th February 2026

Anonymous

Anonymous // 01/01/2019

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“Straight forward and easy to purchase through the website. Just would have liked it to have arrived better packaged as it wasn’t a cheap piece even in the sale, a bit of tissue or padding rather than just a plastic bag in an envelope. Better tracking would have been helpful as it was a bit confusing at the post office end which day it was due to arrive.”

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Posted 7 years ago

“Great, love New watch! Welcome discount was brilliant! Love the items they stock on their site”

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Posted 7 years ago

“I’m so happy with the customer service I received. Sophia was so great and lovely!! My confirmation email had gone to my spam mail and I hadn’t realised so I called concerned. Sophia made sure everything was in order and made every effort to keep me up to date with order! Amazing. Thanks so much!”

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Posted 7 years ago

“Brilliant Service, Beautifuly Wrapped and Speedy Deliver.”

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Posted 7 years ago

“From order to shipment. I was very pleased with the importantance of Customer Care. I love my shoes. Thank You”

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Posted 7 years ago

“Ever reliable and always helpful. Rosemarie”

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Posted 7 years ago

“Excellent service product fab”

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Posted 7 years ago

“Staff are super friendly and it is refreshing to visit a shop with such variety”

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Posted 7 years ago

“Excellent communication and speedy delivery. Watch looks fantastic.”

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Posted 7 years ago

“Beautiful Rixo London Dress at an amazing price.. super fast delivery.. definitely shop again”

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Posted 7 years ago

“Great tracking. Order made in afternoon, received next morning. Very impressed.”

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Posted 7 years ago

“Prompt delivery and efficient , would recommend”

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Posted 7 years ago

“my purchase was delivery free and came in two days plus the watch I bought was half price so you can't get better than that , I'm very happy with The Dressing Room”

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Posted 7 years ago

“Very quick response to my order, very pleased”

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Posted 7 years ago

“My order was processed really quickly and delivered free of charge within three days. I received an email at each stage of the progress.”

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Posted 7 years ago

“Achat super, livraison rapide :)”

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Posted 7 years ago

“Although my order went astray due to Royal Mail the Dresing Room girls were unswervingly polite and helpful! Good customer service”

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Posted 7 years ago

“The top was gorgeous but didn’t fit and the return process was very easy- even from overseas. Thank you!”

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Posted 7 years ago

“Express my order efficiently!!”

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Posted 7 years ago

“Lovely watch at an amazing price, free and prompt delivery.”

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Posted 7 years ago

The Dressing Room is rated 4.8 based on 1,601 reviews