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The Cruise Specialists Reviews

4.8 Rating 821 Reviews

98 %

of reviewers recommend The Cruise Specialists

Company Reviews

4.8

Based on 821 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0808 256 1615

Email:

sales@the-cruise-specialists.co.uk

Location:

Sheilling House, Glenbervie Business Park,
Larbert
FK5 4RB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gary dealt with my booking and I found him very helpful,polite not at all pushy and very professional. Whatever questions I asked however trivial they were answered and I was made to feel it was no trouble at all. A very pleasant young man. I have booked through the cruise specialists before and always had really good service. I will certainly use them again.”

Posted 6 years ago

“I like the polite non pushy attitude of Gary Goodfellow , he does not talk down to you like some of the agents .”

Posted 6 years ago

“whatever enquiries we made about the cruise they were handled quickly and efficiently by naomi nothing to much trouble, would recommend this company and will use you again”

Posted 6 years ago

“Gary was extremely helpful and knowledgeable about the cruise I was interested in. He gave me great insight into the cruise ship and was quick to send the email with all the information I needed.”

Posted 6 years ago

“Excellent service, I requested details of a particular cruise, Gary returned my email very quickly, always polite and helpful. Have booked through the cruise specialists before, great service with no problems”

Posted 6 years ago

“excellent service and friendly manner.”

Posted 6 years ago

“From this initial booking, I have received extremely prompt replies to my varies queries over the last 6 months. Naomi Pringle has been extremely helpful and has dealt with my enquiries immediately. It is the third time we have made a booking with the Cruise Specialists and each time I have been impressed by their efficiency. I would definitely recommend them to family and friends.”

Posted 6 years ago

“Naomi Pringle from the Cruise specialists has been exceptional. She has been helpful throughout the whole process, booking, payment and any questions I have had have been answered very promptly. I wouldn’t hesitate to recommend the Cruise specialists to anyone looking for a smooth, reliable service. 5 stars, boom”

Posted 6 years ago

“I have can only have praise for the service from Gary has provided for our Special 50th Wedding Anniversary trip thank you”

Posted 6 years ago

“Dealt with Gary and he has been fantastic. Didn’t fob us off with just anything, he listened to what we wanted and did his very best to get us the perfect holiday. Would definitely ask former him again when we book our next cruise.”

Posted 6 years ago

“We have booked our three cruises over a number of years with Lynne and have to complement her on all aspects of the booking process. Prompt replies to all our queries and attention to details made it all very easy. Highly recommended. Sue and Sid Stern”

Posted 6 years ago

“Gary Goodfellow service was excellent, he excelled in putting the cruise together that was ask for. Details were sent clear understanding for two senior citizens. Again big thats”

Posted 6 years ago

“We have a very good relationship with a member of your staff and trust her implicitly to look after our interests. We feel that having this relationship translates generally to having a good holiday. She has always looked after our interests and is the main reason we continue to use The Cruise Specialists.”

Posted 6 years ago

“They were 1st to tell me about the complete farce that p&o have made of my cruise. P&o themselves informed me by Text message some 2 hrs later. Naomi was completely on my side, she absolutely understood my disappointment and frustration and did her very best to get some redress from p&o. She was as disappointed as me. She is a credit to your company”

Posted 6 years ago

“Naomi was extremely friendly and helpful. She went through all the options available to us and sent the confirmation through of our booking immediately. The extra discount was very welcome too!!!!”

Posted 6 years ago

“During the past few years Lynne has been very helpful with her knowledge of various cruise ships and locations. Lynne ensures that all aspects of the holiday are complete so that we can enjoy the cruise. We have been so lucky having Lynne looking after us.”

Posted 6 years ago

“They listen to what you want and try their best to deliver all your requests at the best possible price, and don't seem to mind how long it takes. Makes you feel a valued client.”

Posted 6 years ago

“I have booked several cruises now with Cruise Specialists and always found the staff to be helpful and informative.”

Posted 6 years ago

“Excellent sevice very helpful have highly recommended to other people”

Posted 6 years ago

“Naomi wbo has answered all my questions has been amazing and look forward to dealing with her from now on”

Posted 6 years ago

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The Cruise Specialists is rated 4.8 based on 821 reviews